WPIntell

Source evidence

Unable to connect account

SumUp Payment Gateway For WooCommerce · support · 2026-05-26T09:09:00+00:00

SumUp Payment Gateway For WooCommerce plugin evidence original source source API
complaintsentiment
highseverity
0.98relevance
0replies
Evidence linked to opportunitycommercial context

Proof Health

Open evidence

Commercial opportunities need traceable source links before they are treated as build-worthy.

6 / 28 rows with source links

21.4% of this page's analysis has direct source links.

0 build-decision rows missing links

0 rows here require auditable proof before promotion.

22 rows with no attached evidence

0 rows have source counts but still need direct links.

Conversation

support
Aline K. unresolved
Hello, I just installed the Sumup plugin on my client’s website, and like other people I’m not able to connect it to the Sumup account. When I click the “Connect account” button, it opens the “Online payment” page ( https://me.sumup.com/fr-ch/settings/online-payments ), and then nothing else happens. The page remains stuck like this, the content of the WC module never loads: Also, the following error appears twice on the plugins page: Warning : Trying to access array offset on false in /…/wp-content/plugins/sumup-payment-gateway-for-woocommerce/includes/class-wc-sumup-logger.php on line 25 Here are the technical specifications of the website: WP version: 6.9.4 Plugin version: 2.9.1 PHP version: 8.4 I have deactivated the plugin for now, and really need a quick fix of this bug, otherwise I will have to look for another payment method. Thank you in advance for your help. The page I need help with: [ log in to see the link]

Comments

0 shown

No comments were stored for this source.