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Source evidence

Poor maintainance

Awesome Support – WordPress HelpDesk & Support Plugin · review · 2025-02-06T15:29:00+00:00

Awesome Support – WordPress HelpDesk & Support Plugin plugin evidence original source source API
complaintsentiment
highseverity
0.98relevance
1replies
Evidence linked to opportunitycommercial context

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5 / 30 rows with source links

16.7% of this page's analysis has direct source links.

0 build-decision rows missing links

0 rows here require auditable proof before promotion.

25 rows with no attached evidence

0 rows have source counts but still need direct links.

Conversation

review · 2 stars
lykkemedia unresolved
They still havent fixed the security bug from December, as described by Wordfence. The plugin is slowing down WP admin. It has a bug that prevent customer downloads from WooCommerce. This topic was modified 1 year, 3 months ago by lykkemedia . This topic was modified 1 year, 3 months ago by lykkemedia . Hi, I apologise for this situation. The plugin is up to date and we are continuously working with WordPress and WordFence to keep Awesome Support secured. We also launched a fix with performance and bugfixes. We appreciate if you change of mind and reconsider your rate with us and if you have any questions or concerns, wer are here to help.

Comments

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Yeison Baron 2025-05-15T22:40:00+00:00

Hi, I apologise for this situation. The plugin is up to date and we are continuously working with WordPress and WordFence to keep Awesome Support secured. We also launched a fix with performance and bugfixes. We appreciate if you change of mind and reconsider your rate with us and if you have any questions or concerns, wer are here to help.