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Source evidence

php mail function

TD Ticket System · support · 2014-04-14T04:04:00+00:00

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Conversation

support
luckytanuki unresolved
Hi, I had a problem with the email headers not properly with qmail. I was able to fix this by changing all instances of the php mail() function to the wordpress wp_mail() function. This is a very easy fix, simply add wp_ to the front of all mail functions. eg change mail($to, $subject, $theMessage ,$headers); to wp_mail($to, $subject, $theMessage ,$headers); cheers John https://wordpress.org/plugins/td-ticket-system/ Thanks for sharing that. I should’ve known WordPress provided an email wrapper function. I’ll switch it to that by default in a future update. Where to change? I have installed plugin and from front end, I am able to create tickets which are being shown in backend. Unfortunately I am not getting any ticket ID or message ID. So I end users are not able to login again to check the status of tickets. Within my site, mail functionality is not working. Please provide your suggestions. I have the same issue, I am not geting a ticket ID or message ID. None of the mail functionality is working. Please help! :/

Comments

3 shown
transcendev 2014-04-14T15:37:00+00:00

Thanks for sharing that. I should’ve known WordPress provided an email wrapper function. I’ll switch it to that by default in a future update.

ashishrevar 2014-04-19T10:21:00+00:00

Where to change? I have installed plugin and from front end, I am able to create tickets which are being shown in backend. Unfortunately I am not getting any ticket ID or message ID. So I end users are not able to login again to check the status of tickets. Within my site, mail functionality is not working. Please provide your suggestions.

emartinez1302 2014-04-28T20:58:00+00:00

I have the same issue, I am not geting a ticket ID or message ID. None of the mail functionality is working. Please help! :/