Source evidence

Manually Add Points to a single customer

Loyalty Points Rewards and Referral for WooCommerce – WPLoyalty · support · 2026-04-14T22:51:00+00:00

Loyalty Points Rewards and Referral for WooCommerce – WPLoyalty plugin evidence original source source API

complaintsentiment

mediumseverity

0.92relevance

3replies

Evidence linked to opportunitycommercial context

Proof Health

Open evidence

Commercial opportunities need traceable source links before they are treated as build-worthy.

4 / 26 rows with source links

15.4% of this page's analysis has direct source links.

0 build-decision rows missing links

0 rows here require auditable proof before promotion.

22 rows with no attached evidence

0 rows have source counts but still need direct links.

Conversation

support

Kostas Pinakas unresolved

Hello and thank you for your plugin. Can we manually add points in one customer only without need of importing a whole csv file? Thanks in advance Hi, Thank you for your kind words! Yes, it is absolutely possible to manually add points to a specific customer without importing a CSV file. To do this, please follow these steps: Go to WPLoyalty → Customer Dashboard Find the customer you want to update Click on the Edit option You can then manually add (or adjust) the points as needed I’ve attached a screenshot for your reference: https://prnt.sc/fYnk2tgthCRb If you need any further assistance, feel free to reach out! Regards, WPLoyalty support team. thank you for your reply I just can’t find the edit button. I’m in the free version do I need to upgrade to see it? Hi, Thank you for your reply! The option to manually edit and adjust customer points is available in the Pro version of WPLoyalty. That’s why you’re not seeing the “Edit” option in the free version. To access this feature, you would need to upgrade to the Pro version. If you have any questions about upgrading or need help with it, feel free to let us know — we’d be happy to assist! Regards, WPLoyalty Support Team

Commercial Context

Opportunity

checkout and revenue assurance

Coupons revenue assurance for protecting checkout revenue and order operations

Buyer: store owners and WooCommerce agencies

Wedge: monitor coupons failures, handoffs, and revenue-impacting exceptions

Proof Blocked card complete market

Analysis

heuristic-v1

Summary: Manually Add Points to a single customer: users show missing feature, pricing, support pain that may indicate a product gap.

Evidence quote: Can we manually add points in one customer only without need of importing a whole csv file?

Affected feature: import

missing feature pricing support migration

Plugin

API

Loyalty Points Rewards and Referral for WooCommerce – WPLoyalty

3.0K active installs · 51.1K downloads · rating 100.0

coupons loyalty points referrals rewards

Comments

3 shown

akshayathangaraj 2026-04-15T06:43:00+00:00

Hi, Thank you for your kind words! Yes, it is absolutely possible to manually add points to a specific customer without importing a CSV file. To do this, please follow these steps: Go to WPLoyalty → Customer Dashboard Find the customer you want to update Click on the Edit option You can then manually add (or adjust) the points as needed I’ve attached a screenshot for your reference: https://prnt.sc/fYnk2tgthCRb If you need any further assistance, feel free to reach out! Regards, WPLoyalty support team.

Kostas Pinakas 2026-04-16T13:53:00+00:00

thank you for your reply I just can’t find the edit button. I’m in the free version do I need to upgrade to see it?

akshayathangaraj 2026-04-17T12:18:00+00:00

Hi, Thank you for your reply! The option to manually edit and adjust customer points is available in the Pro version of WPLoyalty. That’s why you’re not seeing the “Edit” option in the free version. To access this feature, you would need to upgrade to the Pro version. If you have any questions about upgrading or need help with it, feel free to let us know — we’d be happy to assist! Regards, WPLoyalty Support Team