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Thanks in advance","issue_labels":["missing feature","pricing","support","migration"],"source_links":[{"source_url":"https://wordpress.org/support/topic/manually-add-points-to-a-single-customer/","url":"https://wordpress.org/support/topic/manually-add-points-to-a-single-customer/","original_url":"https://wordpress.org/support/topic/manually-add-points-to-a-single-customer/","source_page_url":"/evidence/source?url=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fmanually-add-points-to-a-single-customer%2F","source_api_url":"/api/evidence/source?url=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fmanually-add-points-to-a-single-customer%2F"}]}],"plugin":{"active_installs":3000,"api_url":"/api/plugins/wployalty","downloaded":51115,"name":"Loyalty Points Rewards and Referral for WooCommerce – WPLoyalty","rating":100.0,"slug":"wployalty","tags":["coupons","loyalty","points","referrals","rewards"],"url":"/plugin/wployalty"},"conversation":{"url":"https://wordpress.org/support/topic/manually-add-points-to-a-single-customer/","slug":"wployalty","source":"support","title":"Manually Add Points to a single customer","author":"Kostas Pinakas","published_at":"2026-04-14T22:51:00+00:00","resolved":false,"reply_count":3,"collected_at":"2026-05-29T02:41:32+00:00","body_summary":"Hello and thank you for your plugin. Can we manually add points in one customer only without need of importing a whole csv file? Thanks in advance","full_text_summary":"Hello and thank you for your plugin. Can we manually add points in one customer only without need of importing a whole csv file? Thanks in advance Hi, Thank you for your kind words! Yes, it is absolutely possible to manually add points to a specific customer without..."},"analysis":{"affected_feature":"import","analyzed_at":"2026-05-29T02:47:29+00:00","complaint_types":["missing_feature","pricing","support","migration"],"confidence":0.68,"conversation_url":"https://wordpress.org/support/topic/manually-add-points-to-a-single-customer/","evidence_quote":"Can we manually add points in one customer only without need of importing a whole csv file?","intent":"feature_request","issue_labels":["missing feature","pricing","support","migration"],"model":"heuristic-v1","opportunity_relevance":0.92,"praise_types":["support","value"],"sentiment":"complaint","severity":"medium","slug":"wployalty","source":"support","summary":"Manually Add Points to a single customer: users show missing feature, pricing, support pain that may indicate a product gap."},"comments":[{"position":1,"author":"akshayathangaraj","published_at":"2026-04-15T06:43:00+00:00","body_summary":"Hi, Thank you for your kind words! Yes, it is absolutely possible to manually add points to a specific customer without importing a CSV file. To do this, please follow these steps: Go to WPLoyalty → Customer..."},{"position":2,"author":"Kostas Pinakas","published_at":"2026-04-16T13:53:00+00:00","body_summary":"thank you for your reply I just can’t find the edit button. I’m in the free version do I need to upgrade to see it?"},{"position":3,"author":"akshayathangaraj","published_at":"2026-04-17T12:18:00+00:00","body_summary":"Hi, Thank you for your reply! The option to manually edit and adjust customer points is available in the Pro version of WPLoyalty. That’s why you’re not seeing the “Edit” option in the free version. To access this..."}],"source_links":[{"source_url":"https://wordpress.org/support/topic/manually-add-points-to-a-single-customer/","url":"https://wordpress.org/support/topic/manually-add-points-to-a-single-customer/","original_url":"https://wordpress.org/support/topic/manually-add-points-to-a-single-customer/","source_page_url":"/evidence/source?url=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fmanually-add-points-to-a-single-customer%2F","source_api_url":"/api/evidence/source?url=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fmanually-add-points-to-a-single-customer%2F"},{"source_url":"https://wordpress.org/plugins/wployalty/","url":"https://wordpress.org/plugins/wployalty/","original_url":"https://wordpress.org/plugins/wployalty/","source_page_url":"/plugin/wployalty","source_api_url":"/api/plugins/wployalty"}],"source_link_count":2,"market_key":"coupons","market_name":"Coupons","market_url":"/markets/coupons","opportunity_url":"/opportunities/coupons","opportunity_card":{"key":"commerce-checkout","name":"checkout 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