Source evidence

fatal error / Update WP & Optimizepress

Fuse Social Floating Sidebar · support · 2022-04-14T09:45:00+00:00

Fuse Social Floating Sidebar plugin evidence original source source API

mixedsentiment

highseverity

0.95relevance

5replies

Evidence linked to opportunitycommercial context

Proof Health

Open evidence

Commercial opportunities need traceable source links before they are treated as build-worthy.

7 / 36 rows with source links

19.4% of this page's analysis has direct source links.

0 build-decision rows missing links

0 rows here require auditable proof before promotion.

29 rows with no attached evidence

0 rows have source counts but still need direct links.

Conversation

support

tr91 resolved

Hello, Yesterday when I updated WordPress and optimizepress, the whole homepage crashed. I received an email that the plugin “Fuse Social Floating Sidebar” caused a serious error and the page stopped working. The homepage could no longer be accessed. I started WP in safe mode and uninstalled the plugin. Then it worked again. When I activated the plugin again, nothing worked anymore. I like the plugin very much. I would like to activate it again. What is the reason for the error? Thanks and regards, Tobias The page I need help with: [ log in to see the link] Hi there, Thanks for reaching out. I tried to replicate the issue on my local end with OptimizePress, and I can’t replicate the issue. Can you create a staging website, and share the login details by creating a ticket: https://fusefloat.freshdesk.com/support/tickets/new Let me know your thoughts. Thanks. i´ve done. Thank you! Hi there, We found the issue is coming because of the PHP version of the server. We found you are using PHP 5.6, and we recommend having at least PHP 7.3 to make this plugin work. Let me know if it helps! Best, Thank you for your fast and great support. it all works! You are very welcome. Have a nice day 🙂

Commercial Context

Opportunity

content publishing operations

Social Media publishing workflow assurance for keeping publishing, media, and editorial handoffs consistent

Buyer: publishers, content teams, and agencies

Wedge: check social media publishing, media, metadata, and editorial handoffs before content goes live

Proof Blocked card complete market

Analysis

heuristic-v1

Summary: fatal error / Update WP & Optimizepress: users show bugs, compatibility, missing feature pain that may indicate a product gap.

Evidence quote: fatal error / Update WP & Optimizepress Hello, Yesterday when I updated WordPress and optimizepress, the whole homepage crashed.

Affected feature: email

bugs compatibility missing feature support

Plugin

API

Fuse Social Floating Sidebar

10.0K active installs · 399.4K downloads · rating 92.0

animated social icons floating sidebar social icons social media social widget

Comments

5 shown

Daniyal Ahmed (a11n) 2022-04-14T15:03:00+00:00

Hi there, Thanks for reaching out. I tried to replicate the issue on my local end with OptimizePress, and I can’t replicate the issue. Can you create a staging website, and share the login details by creating a ticket: https://fusefloat.freshdesk.com/support/tickets/new Let me know your thoughts. Thanks.

tr91 2022-04-14T15:57:00+00:00

i´ve done. Thank you!

wpcohort 2022-04-14T19:52:00+00:00

Hi there, We found the issue is coming because of the PHP version of the server. We found you are using PHP 5.6, and we recommend having at least PHP 7.3 to make this plugin work. Let me know if it helps! Best,

tr91 2022-04-15T10:07:00+00:00

Thank you for your fast and great support. it all works!

Daniyal Ahmed (a11n) 2022-04-15T11:22:00+00:00

You are very welcome. Have a nice day 🙂