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I received an email that the plugin “Fuse Social Floating Sidebar” caused a serious error and the page stopped working. The...","issue_labels":["bugs","compatibility","missing feature","support"],"source_links":[{"source_url":"https://wordpress.org/support/topic/fatal-error-update-wp-optimizepress/","url":"https://wordpress.org/support/topic/fatal-error-update-wp-optimizepress/","original_url":"https://wordpress.org/support/topic/fatal-error-update-wp-optimizepress/","source_page_url":"/evidence/source?url=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Ffatal-error-update-wp-optimizepress%2F","source_api_url":"/api/evidence/source?url=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Ffatal-error-update-wp-optimizepress%2F"}]}],"plugin":{"active_installs":10000,"api_url":"/api/plugins/fuse-social-floating-sidebar","downloaded":399421,"name":"Fuse Social Floating Sidebar","rating":92.0,"slug":"fuse-social-floating-sidebar","tags":["animated social icons","floating sidebar","social icons","social media","social widget"],"url":"/plugin/fuse-social-floating-sidebar"},"conversation":{"url":"https://wordpress.org/support/topic/fatal-error-update-wp-optimizepress/","slug":"fuse-social-floating-sidebar","source":"support","title":"fatal error / Update WP & Optimizepress","author":"tr91","published_at":"2022-04-14T09:45:00+00:00","resolved":true,"reply_count":5,"collected_at":"2026-05-29T03:59:44+00:00","body_summary":"Hello, Yesterday when I updated WordPress and optimizepress, the whole homepage crashed. I received an email that the plugin “Fuse Social Floating Sidebar” caused a serious error and the page stopped working. The homepage could no longer be accessed. I started WP in safe..."},"analysis":{"affected_feature":"email","analyzed_at":"2026-05-29T04:00:33+00:00","complaint_types":["bugs","compatibility","missing_feature","support","setup"],"confidence":0.68,"conversation_url":"https://wordpress.org/support/topic/fatal-error-update-wp-optimizepress/","evidence_quote":"fatal error / Update WP & Optimizepress Hello, Yesterday when I updated WordPress and optimizepress, the whole homepage crashed.","intent":"feature_request","issue_labels":["bugs","compatibility","missing feature","support"],"model":"heuristic-v1","opportunity_relevance":0.95,"praise_types":["reliable","support","performance","quality"],"sentiment":"mixed","severity":"high","slug":"fuse-social-floating-sidebar","source":"support","summary":"fatal error / Update WP & Optimizepress: users show bugs, compatibility, missing feature pain that may indicate a product gap."},"comments":[{"position":1,"author":"Daniyal Ahmed (a11n)","published_at":"2022-04-14T15:03:00+00:00","body_summary":"Hi there, Thanks for reaching out. I tried to replicate the issue on my local end with OptimizePress, and I can’t replicate the issue. Can you create a staging website, and share the login details by creating a..."},{"position":2,"author":"tr91","published_at":"2022-04-14T15:57:00+00:00","body_summary":"i´ve done. Thank you!"},{"position":3,"author":"wpcohort","published_at":"2022-04-14T19:52:00+00:00","body_summary":"Hi there, We found the issue is coming because of the PHP version of the server. We found you are using PHP 5.6, and we recommend having at least PHP 7.3 to make this plugin work. Let me know if it helps! Best,"}],"source_links":[{"source_url":"https://wordpress.org/support/topic/fatal-error-update-wp-optimizepress/","url":"https://wordpress.org/support/topic/fatal-error-update-wp-optimizepress/","original_url":"https://wordpress.org/support/topic/fatal-error-update-wp-optimizepress/","source_page_url":"/evidence/source?url=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Ffatal-error-update-wp-optimizepress%2F","source_api_url":"/api/evidence/source?url=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Ffatal-error-update-wp-optimizepress%2F"},{"source_url":"https://wordpress.org/plugins/fuse-social-floating-sidebar/","url":"https://wordpress.org/plugins/fuse-social-floating-sidebar/","original_url":"https://wordpress.org/plugins/fuse-social-floating-sidebar/","source_page_url":"/plugin/fuse-social-floating-sidebar","source_api_url":"/api/plugins/fuse-social-floating-sidebar"}],"source_link_count":2,"market_key":"social media","market_name":"Social 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