Source evidence

Change URL structure

Knowledge Base · support · 2017-02-10T17:13:00+00:00

Knowledge Base plugin evidence original source source API

questionsentiment

lowseverity

0.45relevance

1replies

Evidence linked to opportunitycommercial context

Proof Health

Open evidence

Commercial opportunities need traceable source links before they are treated as build-worthy.

4 / 26 rows with source links

15.4% of this page's analysis has direct source links.

0 build-decision rows missing links

0 rows here require auditable proof before promotion.

22 rows with no attached evidence

0 rows have source counts but still need direct links.

Conversation

support

coadr93 resolved

Hello. Is there anyway I could set the plugin to not separate the terms from the categories in the URL ? like domain.com/knowledgebase/section/article Instead of two domain.com/knowledgebase/section domain.com/knowledgebase/article This would be awesome, thanks ! I’m not sure I get the question. Do you mean same permalink for categories and tags? If so, I don’t believe this is possible as they need to be different based on how WordPress handles this.

Commercial Context

Opportunity

support triage and conversation operations

Knowledge Base support operations workflow for reducing support load and keeping customer conversations moving

Buyer: support-heavy site owners, agencies, and community operators

Wedge: triage knowledge base questions, failed replies, knowledge gaps, and escalation workload

Investigate Pain card complete market

Analysis

heuristic-v1

Summary: Change URL structure: question conversation with limited structured signal.

Evidence quote: Change URL structure Hello. Is there anyway I could set the plugin to not separate the terms from the categories in the URL ? like domain.com/knowledgebase/section/article Instead of two domain.com/knowledgebase/section domain.com/knowledgebase/article This would be awesome, thanks ! Hello. Is there anyway I could set the plugin to not separate the terms fro

Affected feature: unknown

Plugin

API

Knowledge Base

100 active installs · 14.7K downloads · rating 100.0

documentation faq knowledge base support wiki

Comments

1 shown

Ajay 2017-02-12T19:04:00+00:00

I’m not sure I get the question. Do you mean same permalink for categories and tags? If so, I don’t believe this is possible as they need to be different based on how WordPress handles this.