WPIntell

Source evidence

Bad plugin, Bad support.

Checkout Field Manager (Checkout Manager) for WooCommerce · review · 2025-11-15T10:43:00+00:00

complaintsentiment
highseverity
1.0relevance
6replies
Evidence linked to opportunitycommercial context

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Conversation

review · 1 stars
ventsimoll unresolved
Very bad support, very bad plugin WooCommerce Checkout Manager – Lifetime Agency!!! @ventsimoll We’re very sorry to hear about the experience you’ve had. To assist you as quickly as possible, could you please let us know if you already have an open support ticket? If so, please provide the ticket number and we will review it right away. Best regards, Quadlayers Support Team. This reply was modified 6 months, 1 week ago by jmatiasmastro . @ventsimoll We have identified your ticket in our support platform. Please update Checkout Manager to the latest version and ensure that your license key is activated inside the plugin under the “License” tab. This is required for all premium features to be enabled. If, after trying this, the issue still persists, please write back to us and we will resolve it for you. Best regards, Support Team Hello, You can see on pictures and access I gave to you, that Checkout manager is updated to the last version and license key is activated. https://ibb.co/Zzc0h0cd https://ibb.co/Tx2zvnbh Why plugin not working? Support TIckets 2608 2610 2612 2678 @ventsimoll We’re checking, we’re following up on your case through those tickets. Hello @ventsimoll , Thanks for your patience. We’ve just released version 7.8.1 , which includes a fix for the issue you reported. Could you please update to the latest version and confirm if everything is now working correctly on your site? If the problem persists after updating, we’ll be happy to continue assisting you through your support tickets. Best regards,

Comments

6 shown
jmatiasmastro 2025-11-17T03:47:00+00:00

@ventsimoll We’re very sorry to hear about the experience you’ve had. To assist you as quickly as possible, could you please let us know if you already have an open support ticket? If so, please provide the ticket number and we will review it right away. Best regards, Quadlayers Support Team. This reply was modified 6 months, 1 week ago by jmatiasmastro .

jmatiasmastro 2025-11-17T04:03:00+00:00

@ventsimoll We have identified your ticket in our support platform. Please update Checkout Manager to the latest version and ensure that your license key is activated inside the plugin under the “License” tab. This is required for all premium features to be enabled. If, after trying this, the issue still persists, please write back to us and we will resolve it for you. Best regards, Support Team

ventsimoll 2025-11-17T06:45:00+00:00

Hello, You can see on pictures and access I gave to you, that Checkout manager is updated to the last version and license key is activated. https://ibb.co/Zzc0h0cd https://ibb.co/Tx2zvnbh Why plugin not working?

ventsimoll 2025-11-17T06:51:00+00:00

Support TIckets 2608 2610 2612 2678

jmatiasmastro 2025-11-17T21:11:00+00:00

@ventsimoll We’re checking, we’re following up on your case through those tickets.

Francisco 2025-11-19T13:38:00+00:00

Hello @ventsimoll , Thanks for your patience. We’ve just released version 7.8.1 , which includes a fix for the issue you reported. Could you please update to the latest version and confirm if everything is now working correctly on your site? If the problem persists after updating, we’ll be happy to continue assisting you through your support tickets. Best regards,