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To assist you as quickly as possible, could you please let us know if you already have an open support ticket? If so,..."},"analysis":{"affected_feature":"checkout","analyzed_at":"2026-05-29T02:07:17+00:00","complaint_types":["bugs","compatibility","missing_feature","pricing","support"],"confidence":0.68,"conversation_url":"https://wordpress.org/support/topic/bad-plugin-bad-support-6/","evidence_quote":"Bad plugin, Bad support.","intent":"feature_request","issue_labels":["bugs","compatibility","missing feature","pricing"],"model":"heuristic-v1","opportunity_relevance":1.0,"praise_types":["easy","support","value","quality"],"sentiment":"complaint","severity":"high","slug":"woocommerce-checkout-manager","source":"review","summary":"Bad plugin, Bad support.: users show bugs, compatibility, missing feature pain that may indicate a product gap."},"comments":[{"position":1,"author":"jmatiasmastro","published_at":"2025-11-17T03:47:00+00:00","body_summary":"@ventsimoll We’re very sorry to hear about the experience you’ve had. To assist you as quickly as possible, could you please let us know if you already have an open support ticket? If so, please provide the ticket..."},{"position":2,"author":"jmatiasmastro","published_at":"2025-11-17T04:03:00+00:00","body_summary":"@ventsimoll We have identified your ticket in our support platform. Please update Checkout Manager to the latest version and ensure that your license key is activated inside the plugin under the “License” tab. This..."},{"position":3,"author":"ventsimoll","published_at":"2025-11-17T06:45:00+00:00","body_summary":"Hello, You can see on pictures and access I gave to you, that Checkout manager is updated to the last version and license key is activated. https://ibb.co/Zzc0h0cd https://ibb.co/Tx2zvnbh Why plugin not working?"}],"source_links":[{"source_url":"https://wordpress.org/support/topic/bad-plugin-bad-support-6/","url":"https://wordpress.org/support/topic/bad-plugin-bad-support-6/","original_url":"https://wordpress.org/support/topic/bad-plugin-bad-support-6/","source_page_url":"/evidence/source?url=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fbad-plugin-bad-support-6%2F","source_api_url":"/api/evidence/source?url=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fbad-plugin-bad-support-6%2F"},{"source_url":"https://wordpress.org/plugins/woocommerce-checkout-manager/","url":"https://wordpress.org/plugins/woocommerce-checkout-manager/","original_url":"https://wordpress.org/plugins/woocommerce-checkout-manager/","source_page_url":"/plugin/woocommerce-checkout-manager","source_api_url":"/api/plugins/woocommerce-checkout-manager"}],"source_link_count":2,"market_key":"woocommerce checkout","market_name":"Woocommerce 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