Source evidence

403 error

Knowledge Base · support · 2023-04-13T14:54:00+00:00

Knowledge Base plugin evidence original source source API

mixedsentiment

highseverity

0.83relevance

1replies

Evidence linked to opportunitycommercial context

Proof Health

Open evidence

Commercial opportunities need traceable source links before they are treated as build-worthy.

3 / 26 rows with source links

11.5% of this page's analysis has direct source links.

0 build-decision rows missing links

0 rows here require auditable proof before promotion.

23 rows with no attached evidence

0 rows have source counts but still need direct links.

Conversation

support

French SEO Agency Nemred Paris resolved

Hi there, I installed the plugin but it messed up the site and got a fatal error. I fixed it by removing knowledgebase plugin but now I can’t save anything on the WPChantBot plugin by Meow. Talked to them already and they said it came from your plugin as WPChatBot also included it into Knowledgebase plugin. As i get a 403 error code every time I want to save some information.. I will have to give up on both Knowledge base ChatBot all together sadly. Any solutions by any chance ? Thanks a lot, Romain This topic was modified 3 years, 1 month ago by French SEO Agency Nemred Paris . Hi Romain, I’m quite confused. How did you remove the plugin? If you just deleted it from the folders, can you try visiting the Admin / Plugins page as that will deactivate it from the database as well. Once that is happens, the plugin can’t touch your WP install. If it still remains and issue I suggest disabling the WPChatBox plugin as well and testing.

Commercial Context

Opportunity

support triage and conversation operations

Faq support operations workflow for reducing support load and keeping customer conversations moving

Buyer: support-heavy site owners, agencies, and community operators

Wedge: triage repeated faq threads, failed replies, knowledge gaps, and escalation workload

Proof Blocked card complete market

Analysis

heuristic-v1

Summary: 403 error: users show bugs, performance, setup pain that may indicate a product gap.

Evidence quote: 403 error Hi there, I installed the plugin but it messed up the site and got a fatal error.

Affected feature: form

bugs performance setup value

Plugin

API

Knowledge Base

100 active installs · 14.8K downloads · rating 100.0

documentation faq knowledge base support wiki

Comments

1 shown

Ajay 2023-04-14T07:21:00+00:00

Hi Romain, I’m quite confused. How did you remove the plugin? If you just deleted it from the folders, can you try visiting the Admin / Plugins page as that will deactivate it from the database as well. Once that is happens, the plugin can’t touch your WP install. If it still remains and issue I suggest disabling the WPChatBox plugin as well and testing.