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Evidence

Open evidence explorer
complaint No posts created

No posts created: users show bugs, compatibility, missing feature pain that may indicate a product gap.

Intagrate Lite · No posts created I recently installed Intagrate Lite and on the settings page for the plugin I can see my instagram posts, the plugin is in other words reading data from my instagram account. complaint Buggy

Buggy: users show bugs, missing feature, pricing pain that may indicate a product gap.

Intagrate Lite · Buggy I just deactivated to test an issue, and when I reactivated, every post it had ever published from instagram is now missing images. complaint Totally useless

Totally useless: users show bugs, pricing, support pain that may indicate a product gap.

Spotlight Social Feeds – Block, Shortcode, and Widget · Totally useless Does not work after some days and shows only black boxes, had called support about 10 times, they always said they will look into it and fix the problem, after that they said my site is the problem – i want my money back! mixed Feed appears broken on mobile view (Elementor + OceanWP)

Feed appears broken on mobile view (Elementor + OceanWP): users show bugs, compatibility, missing feature pain that may indicate a product gap.

Spotlight Social Feeds – Block, Shortcode, and Widget · Feed appears broken on mobile view (Elementor + OceanWP) Hi, my site is also using Cloudflare. mixed Unable to log in – causes critical error on website

Unable to log in – causes critical error on website: users show bugs, compatibility, missing feature pain that may indicate a product gap.

Intagrate Lite · Unable to log in – causes critical error on website Tried a couple of times now to reconnect intagrate wth our website but it causes a critical error to the site each time. mixed Connection error after login

Connection error after login: users show bugs, compatibility, missing feature pain that may indicate a product gap.

Intagrate Lite · Connection error after login Hi. complaint Looks and works good, but disappointing support, accessibility & translation

Looks and works good, but disappointing support, accessibility & translation: users show bugs, missing feature, support pain that may indicate a product gap.

Spotlight Social Feeds – Block, Shortcode, and Widget · Looks and works good, but disappointing support, accessibility & translation The plugin basically works and looks visually appealing. complaint The images stopped loading – “URL signature expired”

The images stopped loading – “URL signature expired”: users show bugs, missing feature pain that may indicate a product gap.

Intagrate Lite · The images stopped loading – “URL signature expired” The post are loading OK, but the images have broken links. complaint Clearing cache did not fix import problem

The user cannot display imported Instagram feeds due to memory errors and switches to another app after cache clearing does not fix the problem.

Spotlight Social Feeds – Block, Shortcode, and Widget · We’ve deactivated the plugin and using another app. All is working well now. mixed Fatal error when trying to access site when many images are pending

Fatal error when trying to access site when many images are pending: users show bugs, compatibility, support pain that may indicate a product gap.

Intagrate Lite · Fatal error when trying to access site when many images are pending Because Intagrate has not been connected for a bit (it needs constant manual intervention to reconnect to Instagram), I had a lot of pictures to catch up on. complaint Urgent: Site Fails to Load with Redis Cache Due to Spotlight Plugin

Spotlight conflicts with Redis caching so the whole site fails to load unless Redis is disabled.

Spotlight Social Feeds – Block, Shortcode, and Widget · When Redis caching is active, the site fails to load entirely. complaint Fatal Error

A missing Spotlight class briefly took the site down, likely from incomplete or corrupted plugin files.

Spotlight Social Feeds – Block, Shortcode, and Widget · Yesterday the site went down for around 5 minutes praise It doesn’t work anymore

It doesn’t work anymore: users show bugs, missing feature pain that may indicate a product gap.

Intagrate Lite · If i go back to the settings page it still asks me to login to instagram… Why? complaint Won’t create a post if the title is blank

Won’t create a post if the title is blank: users show bugs, compatibility, missing feature pain that may indicate a product gap.

Intagrate Lite · I had the Custom Title Text field set to %%title%% and I found that the plugin only imported the very few images from the client’s Instagram that did have text; the rest were skipped. complaint /* %ption%% filters in Intagrate Lite

/* %ption%% filters in Intagrate Lite: users show compatibility, missing feature, pricing pain that may indicate a product gap.

Intagrate Lite · /* %ption%% filters in Intagrate Lite Hi, I am trying Intagrate Lite and I understand there is only limited support for the free version. complaint Doesn’t work with videos for me

Doesn’t work with videos for me: users show bugs, missing feature, pricing pain that may indicate a product gap.

Spotlight Social Feeds – Block, Shortcode, and Widget · Doesn’t work with videos for me Just installed free version, it doesn’t work with videos, it wont play the video on the website page (embedded) and doesn’t link anywhere either, like to the video on Instagram, only displays the thumb. complaint System does not work properly

System does not work properly: users show bugs, missing feature, support pain that may indicate a product gap.

Intagrate Lite · System does not work properly I did the following steps. complaint Can’t connect with my instagram business account while other plugin can.

Can’t connect with my instagram business account while other plugin can.: users show bugs, missing feature, support pain that may indicate a product gap.

Spotlight Social Feeds – Block, Shortcode, and Widget · Tried to connect with my instagram account, while both of my accounts is business account, the plugins keep saying my account is personal account and showing me error messages. mixed “Thumbnail not available” Error

“Thumbnail not available” Error: users show bugs, compatibility, performance pain that may indicate a product gap.

Spotlight Social Feeds – Block, Shortcode, and Widget · “Thumbnail not available” Error I’ve connected an Instagram business account but the feed shows the message “Thumbnails not available”. mixed Many emoji are missing in the title

Many emoji are missing in the title: users show bugs, missing feature, support pain that may indicate a product gap.

Intagrate Lite · Many emoji are missing in the title My Instagram image caption contain many emojis, but only some of them have been imported to the title of the WordPress post. mixed My settings are being ignored

My settings are being ignored: users show bugs, compatibility, missing feature pain that may indicate a product gap.

Intagrate Lite · My settings are being ignored I haven’t set up this plugin on a new site in a while, so I’m not sure if it’s something with my theme, the Block Editor, or the plugin. mixed Mobile Layout Issue on Free Version

Mobile Layout Issue on Free Version: users show bugs, compatibility, missing feature pain that may indicate a product gap.

Spotlight Social Feeds – Block, Shortcode, and Widget · Mobile Layout Issue on Free Version We are currently trialing your plugin on a new clients website build and noticed any issue when resizing the browser to a mobile width that the feed overlaps content further down the page. mixed Spotlight creates excessive logs entries in MainWP Child Report (250k entries)

Spotlight creates excessive logs entries in MainWP Child Report (250k entries): users show bugs, compatibility, performance pain that may indicate a product gap.

Spotlight Social Feeds – Block, Shortcode, and Widget · Spotlight creates excessive logs entries in MainWP Child Report (250k entries) Spotlight seems to trigger very frequent update entries for imported Instagram posts, causing massive database growth (250,000+ log entries in only 3 months at MainWP Child Report) — I’m using your plugin to display Instagram feeds, and noticed that the database is getting flooded mixed There was an error retrieving the access token: IGA

There was an error retrieving the access token: IGA: users show bugs, compatibility, pricing pain that may indicate a product gap.

Intagrate Lite · There was an error retrieving the access token: IGA The ir imposible to make the plug-in to work, I tray all. mixed Custom title text

Custom title text: users show missing feature, pricing, support pain that may indicate a product gap.

Intagrate Lite · I had this set to “from instagram %%image-date%%” however it appears that this is no longer working and all the posts are posting with “from instagram %%image-date%%” rather than the variable changing to the actual post date and time such as “from instagram Feb 22, 2023 @ 11:57” for example. complaint Log out without permission

Log out without permission: users show bugs, compatibility, setup pain that may indicate a product gap.

Intagrate Lite · I’ve already had this kind of thing a couple of times. complaint I am logged out without permission.

I am logged out without permission.: users show compatibility, missing feature, support pain that may indicate a product gap.

Intagrate Lite · Every 3-4 months, Intagrate will need to log in to Instagram from the Intagrate Settings page. complaint The Instagram Authorisation token has expired – Log in

The Instagram Authorisation token has expired – Log in: users show bugs, support, setup pain that may indicate a product gap.

Intagrate Lite · The Instagram Authorisation token has expired – Log in I’d be grateful for any help. complaint Messed up my website

Messed up my website: users show missing feature, setup pain that may indicate a product gap.

Intagrate Lite · Messed up my website Installed, activated and went through the settings. mixed Can’t authorize Creator account – 400 Session Invalid

Can’t authorize Creator account – 400 Session Invalid: users show bugs, support, setup pain that may indicate a product gap.

Intagrate Lite · Can’t authorize Creator account – 400 Session Invalid I have an Instagram creator account and I get a “400 Session Invalid” error when I try to connect my account. mixed Connections error

Connections error: users show bugs, missing feature, support pain that may indicate a product gap.

Intagrate Lite · Connections error Hi. mixed Warning message shows when install

Warning message shows when install: users show bugs, compatibility, setup pain that may indicate a product gap.

Intagrate Lite · Warning message shows when install Hi, I just tried to install the plugin. mixed Insufficient Developer Role

Insufficient Developer Role: users show bugs, pricing, support pain that may indicate a product gap.

Intagrate Lite · Insufficient Developer Role Hey guys, a new error this morning while trying to re-sign via Instagram: Insufficient Developer Role This topic was modified 1 year, 6 months ago by Snakeman . mixed Invalid scope: user_profile

Invalid scope: user_profile: users show bugs, pricing, support pain that may indicate a product gap.

Intagrate Lite · https://www.instagram.com/oauth/authorize/third_party/error/?message=%E3%83%AA%E3%82%AF%E3%82%A8%E3%82%B9%E3%83%88%E3%81%8C%E7%84%A1%E5%8A%B9%E3%81%A7%E3%81%99%3A%20%E3%83%AA%E3%82%AF%E3%82%A8%E3%82%B9%E3%83%88%E3%83%91%E3%83%A9%E3%83%A1%E3%83%BC%E3%82%BF%E3%83%BC%E3%81%8C%E7%84%A1%E5%8A%B9%E3%81%A7%E3%81%99%3A%20Invalid%20scope%3A%20user_profile プラグインからインスタ complaint how to upload old posts

how to upload old posts: users show missing feature, support pain that may indicate a product gap.

Intagrate Lite · how to upload old posts My plugin stopped loading and needed me to authorize the posts from Instagram, as it does… but I got super behind on setting it to upload my most recent posts, and now need posts from May 23. mixed Login error

Login error: users show bugs, support pain that may indicate a product gap.

Intagrate Lite · Login error I got the error message “{“error_type”: “OAuthException”, “code”: 400, “error_message”: “Insufficient developer role”}” I got the error message “{“error_type”: “OAuthException”, “code”: 400, “error_message”: “Insufficient developer role”}” I have the same error message…. mixed Has the service ended?

Has the service ended?: users show bugs, support pain that may indicate a product gap.

Intagrate Lite · I am a purchaser of Intagrate Pro (Ultimate), but I have not received an answer even though I have asked a question in a support ticket. question I can’t login from May

I can’t login from May: users show bugs, support pain that may indicate a product gap.

Intagrate Lite · I can’t login from May Maybe, after updating 1.3.8, I can’t log in Intagrate lite. mixed buggy useless plugin that is not user friendly

A client site repeatedly loses its Instagram connection in Spotlight, creating recurring support work for a nontechnical client.

Spotlight Social Feeds – Block, Shortcode, and Widget · so many issues with the connection of the Instagram account. I then have to walk through my client on how to connect their account again. mixed Cool Plugin But…

Cool Plugin But…: users show missing feature pain that may indicate a product gap.

Intagrate Lite · Cool Plugin But… I love this plugin, but the I’m expecting the image in the website linked to IG but can’t find any setting to this.