WPIntell

Market

huddle

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Competitors

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Evidence

Open evidence explorer
mixed No longer supported?

No longer supported?: users show security, bugs, missing feature pain that may indicate a product gap.

SureFeedback Client Site · No longer supported? mixed Error – Your session expired. Please reload the page and try again!

Error – Your session expired. Please reload the page and try again!: users show security, bugs, missing feature pain that may indicate a product gap.

SureFeedback Client Site · Error – Your session expired. complaint Urgent: Comments Not Staying in Place on SureFeedback

A paying user says comment pins move unpredictably after refreshes, making SureFeedback unusable for precise client website feedback.

SureFeedback Client Site · This renders the plugin essentially unusable for collecting accurate website feedback complaint Widget not showing on client site

A paid SureFeedback customer cannot see or enable the client-site feedback widget and says premium support channels failed or delayed responses.

SureFeedback Client Site · I can’t see the widget so my team and I can’t leave comments. praise BEST EVER FOR THE MONEY – EASY TO USE!

BEST EVER FOR THE MONEY – EASY TO USE!: users praise easy, quality, which suggests what competitors already do well.

SureFeedback Client Site · BEST EVER FOR THE MONEY – EASY TO USE! complaint Used to be brilliant

Used to be brilliant: users show bugs, compatibility, missing feature pain that may indicate a product gap.

SureFeedback Client Site · Used to be brilliant This tool used to be brilliant, but now sadly like other users have reported, I’m finding it increasingly frustrating to connect sites and almost impossible to use 🙁 This tool used to be brilliant, but now sadly like other users have reported, I’m finding it increasingly frustrating to connect sites and almost impossible to use 🙁 Hello @ complaint Would give ZERO if possible

Would give ZERO if possible: users show bugs, compatibility, missing feature pain that may indicate a product gap.

SureFeedback Client Site · It literally does not work. complaint Buggy and slow + uses freemius. There are way better alternatives

Buggy and slow + uses freemius. There are way better alternatives: users show bugs, performance, pricing pain that may indicate a product gap.

SureFeedback Client Site · Buggy and slow + uses freemius. complaint SCAM / THIEVES ! BEWARE DO NOT BUY ! They’ll rip off of your buyer/user rights!

SCAM / THIEVES ! BEWARE DO NOT BUY ! They’ll rip off of your buyer/user rights!: users show bugs, compatibility, pricing pain that may indicate a product gap.

SureFeedback Client Site · Last year i decided to not renew my license. complaint Like others said – used to be good. Now it’s terrible!

Like others said – used to be good. Now it’s terrible!: users show bugs, compatibility, support pain that may indicate a product gap.

SureFeedback Client Site · It’s so unreliable and has caused us embarrassment after clients spend lots of time adding comments only for them to be lost completely. mixed Version 1.2.8 breaks REST API OPTIONS requests

Version 1.2.8 breaks REST API OPTIONS requests: users show bugs, compatibility, missing feature pain that may indicate a product gap.

SureFeedback Client Site · Version 1.2.8 breaks REST API OPTIONS requests We are the developers of the Zapier Integration for WooCommerce product, and we recently encountered a mutual customer whose Zapier integration stopped working recently. complaint TERRIBLE! Does not work

TERRIBLE! Does not work: users show bugs, support, migration pain that may indicate a product gap.

SureFeedback Client Site · Does not work It used to work really well when it was Project Huddle. complaint Used to work fine – now it’s soooo bad

Used to work fine – now it’s soooo bad: users show bugs, support, migration pain that may indicate a product gap.

SureFeedback Client Site · Your experience is important to us. complaint Terrible – ZERO – don’t use this

Terrible – ZERO – don’t use this: users show bugs, support, migration pain that may indicate a product gap.

SureFeedback Client Site · Don’t waste your time. complaint Translation does not work

Translation does not work: users show bugs, support pain that may indicate a product gap.

SureFeedback Client Site · Translation does not work I translated the “SureFeedback Client Site” to Dutch. mixed Connection issue

Connection issue: users show bugs, support, setup pain that may indicate a product gap.

SureFeedback Client Site · Connection issue As given, I’ve added to client site but on client site we’ve used JS script to connect and not as wordpress installation. mixed Latest Update Has Token Problems

Latest Update Has Token Problems: users show bugs, performance, support pain that may indicate a product gap.

SureFeedback Client Site · Latest Update Has Token Problems Hello – Just updated the PH Client Site Plugin on a project of ours and we are getting the following JS errors now: xdomain.min.js?ver=1.7:1 POST https://domain.com/wp-json/projecthuddle/v2/token 403 s @ xdomain.min.js?ver=1.7:1 a @ xdomain.min.js?ver=1.7:1 c.send @ xdomain.min.js?ver=1.7:1 (anonymous) @ xdomain.min.js?ver=1. mixed Enable/Disable Surefeedback for specific users?

Enable/Disable Surefeedback for specific users?: users show bugs, compatibility, support pain that may indicate a product gap.

SureFeedback Client Site · I don’t want it to load for me, because it’s blocking Elementor from loading, I get the error “cURL error 28: Resolving timed out after 10000 milliseconds”. complaint There’s no support!

A user says multiple SureFeedback support attempts went unanswered after acquisition, and then proved ticket numbers existed when the vendor could not find them.

SureFeedback Client Site · I got an automated reply saying they have received my ticket, but I didn’t get any reply. complaint ## READ THIS FIRST ##

## READ THIS FIRST ##: users show support pain that may indicate a product gap.

SureFeedback Client Site · If you are looking for personalised and priority support , please open up a ticket by submitting a contact form here . praise Superb Plugin with Superb Support!

Superb Plugin with Superb Support!: users show bugs, compatibility, pricing pain that may indicate a product gap.

SureFeedback Client Site · Superb Plugin with Superb Support! mixed Excellent plugin and great support

The original reviewer praises SureFeedback, but a commenter reports days without support replies after the product changed hands.

SureFeedback Client Site · Now, with “SureFeedback”, there’s no support at all. I haven’t gotten a reply in days. complaint Comments not working on Client Site

SureFeedback comments fail on a client site with a 413 Content Too Large API error.

SureFeedback Client Site · comments are not working on a client site, getting the following error in console mixed No support for users?

The user's support ticket appeared to go unanswered until the vendor confirmed receipt of a new ticket and later marked the query addressed.

SureFeedback Client Site · I created a ticket, but didn’t get a response other than the automated reply. praise Support is magnificent!

Support is magnificent!: users show bugs, support pain that may indicate a product gap.

SureFeedback Client Site · Support is magnificent! praise Amazing Tool And Customer Service

Amazing Tool And Customer Service: users show bugs, support pain that may indicate a product gap.

SureFeedback Client Site · Amazing Tool And Customer Service This tool helps keep my projects organised and saves me so much time during projects. praise Very Good

Very Good: users show support pain that may indicate a product gap.

SureFeedback Client Site · We use it for our clients and internal project, support is also very reactive ! praise Part of our project workflow on every site we build

Part of our project workflow on every site we build: users show support pain that may indicate a product gap.

SureFeedback Client Site · Part of our project workflow on every site we build Very helpful tool when initiating client site feedback. praise Great for our client project portal

Great for our client project portal: users show support pain that may indicate a product gap.

SureFeedback Client Site · Great for our client project portal We use ProjectHuddle to collect feedback directly from clients during the web design and build process. praise Riad is the man!

Riad is the man!: users show bugs pain that may indicate a product gap.

SureFeedback Client Site · I’ve used ProjectHuddle for over a year now and it saves me so much time and makes communicating with clients a breeze. praise Love it.

Love it.: users praise performance, value, quality, which suggests what competitors already do well.

SureFeedback Client Site · Love it. praise easy to use, works great

easy to use, works great: users praise easy, reliable, quality, which suggests what competitors already do well.

SureFeedback Client Site · easy to use, works great I’ve been using this plugin to get feedback on one project for several weeks now, and it’s been easy to use, both for me and for my client! praise So efficient!

So efficient!: users praise performance, value, which suggests what competitors already do well.

SureFeedback Client Site · So efficient! praise Very solid plugin – easy to use

Very solid plugin – easy to use: users praise easy, reliable, which suggests what competitors already do well.

SureFeedback Client Site · Very solid plugin – easy to use Even my technologically challenged clients seem to be able to understand and get up and running very quickly. praise Works great

Works great: users praise reliable, quality, which suggests what competitors already do well.

SureFeedback Client Site · Works great Great for client or internal feedback. praise Easy, detailed design feedback

Easy, detailed design feedback: users praise easy, quality, which suggests what competitors already do well.

SureFeedback Client Site · Easy, detailed design feedback I’ve been using Project Huddle for years, and love how much easier it makes design approvals! praise Very Useful Tool for Cut Down on Miscommunication

Very Useful Tool for Cut Down on Miscommunication: users praise value, which suggests what competitors already do well.

SureFeedback Client Site · Instead of endless email back-and-forth, all feedback is captured directly on the site, making it clear and actionable. praise Amazing Plugin!

Amazing Plugin!: users praise value, quality, which suggests what competitors already do well.

SureFeedback Client Site · It’s perfect for agencies that need a review and approval tool for clients of both design and web-based projects. praise A very useful tool

A very useful tool: users praise easy, value, quality, which suggests what competitors already do well.

SureFeedback Client Site · A very useful tool Most clients find this easy to use and it’s a great way to keep on top of change requests. praise Convenient feedback for clients

Convenient feedback for clients: users praise value, which suggests what competitors already do well.

SureFeedback Client Site · And thank you for taking the time to leave a review.