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gelato

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Evidence

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complaint Constant problems

Constant problems: users show bugs, compatibility, missing feature pain that may indicate a product gap.

Gelato Integration for WooCommerce · Constant problems Constant problems with orders not syncing or being days delayed, no update since months, no compatibility with HPOS and still not updated from Legacy Rest API. complaint Plugin Localization

Plugin Localization: users show bugs, missing feature, support pain that may indicate a product gap.

Gelato Integration for WooCommerce · If you would like to translate this plugin, please contact the author. complaint Crashed my website minutes after

Crashed my website minutes after: users show bugs, compatibility, support pain that may indicate a product gap.

Gelato Integration for WooCommerce · Crashed my website minutes after Installed the plugin and literally minutes after my website has crashed. mixed Sorry, it seems that there are no available payment methods for your state.

Sorry, it seems that there are no available payment methods for your state.: users show bugs, compatibility, support pain that may indicate a product gap.

Gelato Integration for WooCommerce · Hi, After installing the woocommerce gelato extension, and enabling gelato shipping and disabling all other non-gelato shipping methods, when trying to checkout with a valid UK address, the message is shown: Sorry, it seems that there are no available payment methods for your state. complaint Gelato creates critical error on website

Gelato creates critical error on website: users show bugs, compatibility, support pain that may indicate a product gap.

Gelato Integration for WooCommerce · Gelato creates critical error on website In General Probably since the last WordPress update, the Gelato Plug-In creates a critical error on the website. mixed No shipping options available

No shipping options available: users show bugs, compatibility, missing feature pain that may indicate a product gap.

Gelato Integration for WooCommerce · No shipping options available Hello, my customers are asking what is wrong with the shipping calculation. complaint Error is popping up?

Activating the Gelato WooCommerce plugin caused a critical site error while Gelato and WooCommerce support each blamed the other.

Gelato Integration for WooCommerce · While the Gelato for WooCommerce plugin is active, there is a cr complaint Revisit – Not All Variations come up

Revisit – Not All Variations come up: users show bugs, compatibility, performance pain that may indicate a product gap.

Gelato Integration for WooCommerce · Revisit – Not All Variations come up As previous brought up back in april re: https://wordpress.org/support/topic/not-all-variations-come-up/ I gave up in the end, thinking i would just wait for updated versions of the plugin, woocomerce and wordpress to maybe fix the issue. complaint Error: An error occurred in the request and at the time

Error: An error occurred in the request and at the time: users show bugs, compatibility, missing feature pain that may indicate a product gap.

Gelato Integration for WooCommerce · Error: An error occurred in the request and at the time Plugin stopped syncing orders and I can’t sync my store. complaint Not All Variations come up

Not All Variations come up: users show bugs, compatibility, support pain that may indicate a product gap.

Gelato Integration for WooCommerce · Realised (on average) only 7 variation sizes would show up, yet in the variations backend of woocomerce all were there but a few had ANY SIZE written instead of A0 or A3 for example… Thinking it might be plugin conflictions etc, I decided to redo the website from scratch and monitor what plugins etc I put in.. complaint Size and Color attributes

Size and Color attributes: users show bugs, compatibility, missing feature pain that may indicate a product gap.

Gelato Integration for WooCommerce · To get that mapped, I have to create the 2 corresponding global attributes in WooCommerce. complaint Send a custom image file by product

Send a custom image file by product: users show compatibility, missing feature, pricing pain that may indicate a product gap.

Gelato Integration for WooCommerce · At the end, the merchant got an order with one or more custom fields filled with urls (= the personnalized images) In order to close the loop and propose the merchant to automatize the production process, I would like to know if it is possible on Gelato’s plugin (and how ?) to map theses images urls fields on the Gelato’s API : v4/orders–> items.files fields complaint Multiple order notifications from Gelato

Multiple order notifications from Gelato: users show bugs, compatibility, missing feature pain that may indicate a product gap.

Gelato Integration for WooCommerce · Multiple order notifications from Gelato Hey So I have an issue with notifications around orders. mixed Multisite support

Multisite support: users show bugs, compatibility, missing feature pain that may indicate a product gap.

Gelato Integration for WooCommerce · Multisite support Does the plugin support multisite? mixed Gelato Integration for Woocommerce

Gelato Integration for Woocommerce: users show compatibility, missing feature, pricing pain that may indicate a product gap.

Gelato Integration for WooCommerce · Gelato Integration for Woocommerce HI I’ve just found your plugin. complaint Welcome to the Gelato Support Forum — Please Read Before Posting

Welcome to the Gelato Support Forum — Please Read Before Posting: users show compatibility, missing feature, support pain that may indicate a product gap.

Gelato Integration for WooCommerce · Welcome to the Gelato Support Forum — Please Read Before Posting Welcome to the Gelato support forum. mixed Gelato doesnt work

Gelato doesnt work: users show bugs, compatibility, performance pain that may indicate a product gap.

Gelato Integration for WooCommerce · Gelato doesnt work I was notified that i should contact support: General settings Home Url => https://gerber-web.ch Site Url => https://gerber-web.ch WP Version => 6.5.5 WP multisite => WC Version => 9.0.2 Language => de_CH_informal wp_memory_limit => 41943040 memory_limit => 512M external_object_cache => 1 wp_debug_mode => wp_cron => 1 server_info => nginx/ mixed Non existent Free Shipping option being added

Non existent Free Shipping option being added: users show bugs, compatibility, missing feature pain that may indicate a product gap.

Gelato Integration for WooCommerce · Non existent Free Shipping option being added I’m having issues with a ‘spend $50 and get free shipping’ option being added to my product pages. mixed Plugin no connecting when cloudflare dns proxy active

Plugin no connecting when cloudflare dns proxy active: users show bugs, compatibility, support pain that may indicate a product gap.

Gelato Integration for WooCommerce · Plugin no connecting when cloudflare dns proxy active This is the error I get. complaint Translation – POT/PO/MO required

Translation – POT/PO/MO required: users show compatibility, missing feature pain that may indicate a product gap.

Gelato Integration for WooCommerce · Translation – POT/PO/MO required Hello there, my site is bilingual and I would need the .pot/.po/.mo file of Gelato-Integration-for-WooCommerce.php for the German translation. mixed API connection FAIL

API connection FAIL: users show bugs, compatibility, support pain that may indicate a product gap.

Gelato Integration for WooCommerce · I already ask help on the Gelato Chat but I’ve been waiting for 10 DAYS for help me. mixed Gelato – Problem with adding products

Gelato – Problem with adding products: users show bugs, missing feature, support pain that may indicate a product gap.

Gelato Integration for WooCommerce · I have been using Gelato for a few months now and I have to state there are a lot of issues that are not taken care of in the support. complaint [SOLVED] Variations defaulting to “Any [attribute]” – Whitespace normalization

The user explains that Gelato API whitespace differences make WooCommerce variations default to “Any” attributes and recommends Gelato normalize the data.

Gelato Integration for WooCommerce · Gelato needs to fix this on their end by sending clean, normalized attribute names in their API requests. complaint I can’t sync anything

I can’t sync anything: users show missing feature pain that may indicate a product gap.

Gelato Integration for WooCommerce · I’m pleased to say that our tech team has made some major improvements in the recent weeks which should make the process much more stable, so we hope you can note the results. complaint How can they even exist…

How can they even exist…: users show support pain that may indicate a product gap.

Gelato Integration for WooCommerce · and support from indian “not educated people”… Go use Gelato.. complaint Ohhhh BOY!! -.-

Ohhhh BOY!! -.-: users show support pain that may indicate a product gap.

Gelato Integration for WooCommerce · -.- Lack of support. complaint Is plugin still supported?

The user worries the Gelato WooCommerce plugin is no longer maintained because it has an old update and unresolved issues, while support says compatibility reports are being reviewed.

Gelato Integration for WooCommerce · The last update was 9 months ago, and I see several unresolved issues from other users. praise It’s good but, there’s improvements to be made

It’s good but, there’s improvements to be made: users show bugs, compatibility, performance pain that may indicate a product gap.

Gelato Integration for WooCommerce · It’s good but, there’s improvements to be made Overall this plugin works well with my website. praise So far great plugin

So far great plugin: users show compatibility, missing feature, pricing pain that may indicate a product gap.

Gelato Integration for WooCommerce · So far great plugin Im setting up a new shop and so far the plugin is great. praise I’m happy with the plugin and Gelato! :)

I’m happy with the plugin and Gelato! :): users show bugs, compatibility, missing feature pain that may indicate a product gap.

Gelato Integration for WooCommerce · :) I was surprised when I saw the overall bad rating for this plugin – I’m working with Gelato for about 2 years now – and I used their Woocommerce plugin from the start – so far I have been very satisfied with it! praise So Glad I Gave Gelato a Try

So Glad I Gave Gelato a Try: users show missing feature, support pain that may indicate a product gap.

Gelato Integration for WooCommerce · It integrated seamlessly and is very easy to use. praise Great Plugun

Great Plugun: users show support pain that may indicate a product gap.

Gelato Integration for WooCommerce · Great Plugun So far the plugin is working great and the support from Gelato is fantastic So far the plugin is working great and the support from Gelato is fantastic Hi there, Thank you for your 5-star review! praise Happy customer here

Happy customer here: users praise easy, reliable, value, which suggests what competitors already do well.

Gelato Integration for WooCommerce · Happy customer here Exceptional customer service, easy to use plugin works very well Exceptional customer service, easy to use plugin works very well Hi there, Thank you for your kind words! mixed Gelato not connecting to Woocommerce

Gelato not connecting to Woocommerce: users show compatibility, missing feature, support pain that may indicate a product gap.

Gelato Integration for WooCommerce · Gelato not connecting to Woocommerce Hi, I am trying to connect my woocommerce store with gelato but when I click on connect now button it takes me to the documentation page rather than asking me to allow/authorize gelato. mixed Live shipping feature uncertainty

Live shipping feature uncertainty: users show compatibility, missing feature, pricing pain that may indicate a product gap.

Gelato Integration for WooCommerce · Live shipping feature uncertainty I’m a bit confused about live shipping rates. question IP restrictions for Gelato

IP restrictions for Gelato: users show compatibility, support pain that may indicate a product gap.

Gelato Integration for WooCommerce · I’m interested in using Gelato with Woocommerce for a shop I’m building. mixed Multisite support

Multisite support: users show support, setup pain that may indicate a product gap.

Gelato Integration for WooCommerce · Multisite support The plugin does show up in the main admin panel when running a multisite installation – can that be fixed ? mixed I can’t sync anything

I can’t sync anything: users show missing feature pain that may indicate a product gap.

Gelato Integration for WooCommerce · I tried many times but no luck. praise The plugin works great

The reviewer praises the Gelato integration for automating WooCommerce product entry and providing excellent support.

Gelato Integration for WooCommerce · I don’t have to enter each product individually, everything is done automatically.