Evidence explorer
Source-backed conversations used by the intelligence layer.
26visible evidence rows
8complaints
18praise
15high severity
26linked opportunities
0evidence only
smartpayplugin filter
Top Plugins
source concentration
SmartPay · 26
Analyzed Conversations
26 shown
complaint
support · high severity · relevance 0.85
Is it supported
Is it supported: users show pricing, support pain that may indicate a product gap.
checkout and revenue assurance
Payments revenue assurance for protecting checkout revenue and order operations
Buyer: store owners and WooCommerce agencies · Wedge: monitor payments failures, handoffs, and revenue-impacting exceptions
pricing
support
support
value
Proof Blocked
card complete
Evidence linked to opportunity
SmartPay · Is it supported Hi there, Do you support payment model of apple pay subscription with free trial x days ?
complaint
support · high severity · relevance 0.85
Paddle is not working as expected.
Paddle is not working as expected.: users show bugs, support pain that may indicate a product gap.
checkout and revenue assurance
Payments revenue assurance for protecting checkout revenue and order operations
Buyer: store owners and WooCommerce agencies · Wedge: monitor payments failures, handoffs, and revenue-impacting exceptions
bugs
support
support
value
Proof Blocked
card complete
Evidence linked to opportunity
SmartPay · But my customer facing an issue with paddle.
complaint
support · high severity · relevance 0.79
WPsmartpay not working
WPsmartpay not working: users show support pain that may indicate a product gap.
checkout and revenue assurance
Payments revenue assurance for protecting checkout revenue and order operations
Buyer: store owners and WooCommerce agencies · Wedge: monitor payments failures, handoffs, and revenue-impacting exceptions
support
payment
Proof Blocked
card complete
Evidence linked to opportunity
SmartPay · WPsmartpay not working We just signed up for wpsmartpay and went through all of the steps to create the payment page, but we are not able to get it to work.
praise
review · high severity · relevance 0.66
Great product and service. Would recommend!
Great product and service. Would recommend!: users show bugs, compatibility, support pain that may indicate a product gap.
checkout and revenue assurance
Payments revenue assurance for protecting checkout revenue and order operations
Buyer: store owners and WooCommerce agencies · Wedge: monitor payments failures, handoffs, and revenue-impacting exceptions
bugs
compatibility
support
easy
Proof Blocked
card complete
Evidence linked to opportunity
5 star review
SmartPay · Great product and service.
praise
review · high severity · relevance 0.6
I love this plugin!
I love this plugin!: users show performance, support pain that may indicate a product gap.
checkout and revenue assurance
Payments revenue assurance for protecting checkout revenue and order operations
Buyer: store owners and WooCommerce agencies · Wedge: monitor payments failures, handoffs, and revenue-impacting exceptions
performance
support
support
performance
Proof Blocked
card complete
Evidence linked to opportunity
5 star review
SmartPay · I love this plugin!
praise
review · high severity · relevance 0.6
Great Plugin!
Great Plugin!: users show compatibility, pricing pain that may indicate a product gap.
checkout and revenue assurance
Payments revenue assurance for protecting checkout revenue and order operations
Buyer: store owners and WooCommerce agencies · Wedge: monitor payments failures, handoffs, and revenue-impacting exceptions
compatibility
pricing
quality
payment
Proof Blocked
card complete
Evidence linked to opportunity
5 star review
SmartPay · Great Plugin!
praise
review · high severity · relevance 0.6
Perfect plugin to sale more digital products
Perfect plugin to sale more digital products: users show missing feature, migration pain that may indicate a product gap.
checkout and revenue assurance
Payments revenue assurance for protecting checkout revenue and order operations
Buyer: store owners and WooCommerce agencies · Wedge: monitor payments failures, handoffs, and revenue-impacting exceptions
missing feature
migration
easy
quality
Proof Blocked
card complete
Evidence linked to opportunity
5 star review
SmartPay · Perfect plugin to sale more digital products Good plugin to get more sales.
praise
review · high severity · relevance 0.6
grrreat payment solution!
grrreat payment solution!: users show missing feature, pricing pain that may indicate a product gap.
checkout and revenue assurance
Payments revenue assurance for protecting checkout revenue and order operations
Buyer: store owners and WooCommerce agencies · Wedge: monitor payments failures, handoffs, and revenue-impacting exceptions
missing feature
pricing
quality
payment
Proof Blocked
card complete
Evidence linked to opportunity
5 star review
SmartPay · grrreat payment solution!
praise
review · high severity · relevance 0.54
Great product!
Great product!: users show support pain that may indicate a product gap.
checkout and revenue assurance
Payments revenue assurance for protecting checkout revenue and order operations
Buyer: store owners and WooCommerce agencies · Wedge: monitor payments failures, handoffs, and revenue-impacting exceptions
support
support
quality
payment
Proof Blocked
card complete
Evidence linked to opportunity
5 star review
SmartPay · Great product!
praise
review · high severity · relevance 0.54
Great product!
Great product!: users show setup pain that may indicate a product gap.
checkout and revenue assurance
Payments revenue assurance for protecting checkout revenue and order operations
Buyer: store owners and WooCommerce agencies · Wedge: monitor payments failures, handoffs, and revenue-impacting exceptions
setup
easy
reliable
quality
Proof Blocked
card complete
Evidence linked to opportunity
5 star review
SmartPay · Great product!
praise
review · high severity · relevance 0.54
Payment Collection Made Simple
Payment Collection Made Simple: users show compatibility pain that may indicate a product gap.
checkout and revenue assurance
Payments revenue assurance for protecting checkout revenue and order operations
Buyer: store owners and WooCommerce agencies · Wedge: monitor payments failures, handoffs, and revenue-impacting exceptions
compatibility
easy
performance
payment
Proof Blocked
card complete
Evidence linked to opportunity
5 star review
SmartPay · Payment Collection Made Simple I didn’t need bulky WooCommerce to collect payments for a single item.
praise
review · high severity · relevance 0.54
Get Payments made Easy!
Get Payments made Easy!: users show missing feature pain that may indicate a product gap.
checkout and revenue assurance
Payments revenue assurance for protecting checkout revenue and order operations
Buyer: store owners and WooCommerce agencies · Wedge: monitor payments failures, handoffs, and revenue-impacting exceptions
missing feature
easy
quality
payment
Proof Blocked
card complete
Evidence linked to opportunity
5 star review
SmartPay · Get Payments made Easy!
praise
review · high severity · relevance 0.48
Good Plugin for Payment Processing
Good Plugin for Payment Processing: praise conversation with limited structured signal.
checkout and revenue assurance
Payments revenue assurance for protecting checkout revenue and order operations
Buyer: store owners and WooCommerce agencies · Wedge: monitor payments failures, handoffs, and revenue-impacting exceptions
payment
Proof Blocked
card complete
Evidence linked to opportunity
5 star review
SmartPay · Good Plugin for Payment Processing Used it in one of the site, found it real good Used it in one of the site, found it real good
praise
review · high severity · relevance 0.48
Great payment solution!
Great payment solution!: users praise easy, quality, which suggests what competitors already do well.
checkout and revenue assurance
Payments revenue assurance for protecting checkout revenue and order operations
Buyer: store owners and WooCommerce agencies · Wedge: monitor payments failures, handoffs, and revenue-impacting exceptions
easy
quality
payment
Proof Blocked
card complete
Evidence linked to opportunity
5 star review
SmartPay · Great payment solution!
praise
review · high severity · relevance 0.48
Great product. Highly recommended!
Great product. Highly recommended!: users praise quality, which suggests what competitors already do well.
checkout and revenue assurance
Payments revenue assurance for protecting checkout revenue and order operations
Buyer: store owners and WooCommerce agencies · Wedge: monitor payments failures, handoffs, and revenue-impacting exceptions
quality
payment
Proof Blocked
card complete
Evidence linked to opportunity
5 star review
SmartPay · Great product.
complaint
review · medium severity · relevance 0.87
Terrible support and missing features
Terrible support and missing features: users show bugs, performance, missing feature pain that may indicate a product gap.
checkout and revenue assurance
Payments revenue assurance for protecting checkout revenue and order operations
Buyer: store owners and WooCommerce agencies · Wedge: monitor payments failures, handoffs, and revenue-impacting exceptions
bugs
performance
missing feature
support
Proof Blocked
card complete
Evidence linked to opportunity
1 star review
SmartPay · Terrible support and missing features I would not recommend WPSmartPay.
complaint
support · medium severity · relevance 0.81
restrict content
restrict content: users show missing feature, pricing, setup pain that may indicate a product gap.
checkout and revenue assurance
Payments revenue assurance for protecting checkout revenue and order operations
Buyer: store owners and WooCommerce agencies · Wedge: monitor payments failures, handoffs, and revenue-impacting exceptions
missing feature
pricing
setup
easy
Proof Blocked
card complete
Evidence linked to opportunity
SmartPay · restrict content hello I really love it wpsmartpay.
complaint
support · medium severity · relevance 0.75
[NSFW] How can change colour for button
[NSFW] How can change colour for button: users show pricing, support pain that may indicate a product gap.
checkout and revenue assurance
Payments revenue assurance for protecting checkout revenue and order operations
Buyer: store owners and WooCommerce agencies · Wedge: monitor payments failures, handoffs, and revenue-impacting exceptions
pricing
support
support
quality
Proof Blocked
card complete
Evidence linked to opportunity
1 replies
SmartPay · Waoooo, I have read that WpSmartPay have a great support for clients/community… But it seems they don’t care about replying back to potential customers via WordPress support channels.
complaint
support · medium severity · relevance 0.75
Product Short Code Not Showing In Elementor
Product Short Code Not Showing In Elementor: users show compatibility, support pain that may indicate a product gap.
checkout and revenue assurance
Payments revenue assurance for protecting checkout revenue and order operations
Buyer: store owners and WooCommerce agencies · Wedge: monitor payments failures, handoffs, and revenue-impacting exceptions
compatibility
support
elementor
Proof Blocked
card complete
Evidence linked to opportunity
SmartPay · Product Short Code Not Showing In Elementor Hello Team, I created a digital product (eBook) and copied the short code into the Short Code element for Elementor, but only the buy button shows up.
complaint
support · medium severity · relevance 0.75
Recreate Plugin Pages
Recreate Plugin Pages: users show support, setup pain that may indicate a product gap.
checkout and revenue assurance
Payments revenue assurance for protecting checkout revenue and order operations
Buyer: store owners and WooCommerce agencies · Wedge: monitor payments failures, handoffs, and revenue-impacting exceptions
support
setup
reliable
support
Proof Blocked
card complete
Evidence linked to opportunity
1 replies
SmartPay · Recreate Plugin Pages I’ve been experimenting with WP SmartPay and I love the concept and simplicity of it, but now I’ve run into a problem.
praise
review · medium severity · relevance 0.56
Issue Resolved
Issue Resolved: users show bugs, support, migration pain that may indicate a product gap.
checkout and revenue assurance
Payments revenue assurance for protecting checkout revenue and order operations
Buyer: store owners and WooCommerce agencies · Wedge: monitor payments failures, handoffs, and revenue-impacting exceptions
bugs
support
migration
support
Proof Blocked
card complete
Evidence linked to opportunity
5 star review
1 replies
SmartPay · Issue Resolved Edit: I changed my score as I was able to get back into the dashboard again and regain access to the plugin.
praise
review · medium severity · relevance 0.44
Bad support
Bad support: users show support pain that may indicate a product gap.
checkout and revenue assurance
Payments revenue assurance for protecting checkout revenue and order operations
Buyer: store owners and WooCommerce agencies · Wedge: monitor payments failures, handoffs, and revenue-impacting exceptions
support
support
Proof Blocked
card complete
Evidence linked to opportunity
4 star review
SmartPay · Bad support Very bad support.
praise
review · medium severity · relevance 0.44
Simple and effective solution to avoid headhache
Simple and effective solution to avoid headhache: users show support pain that may indicate a product gap.
checkout and revenue assurance
Payments revenue assurance for protecting checkout revenue and order operations
Buyer: store owners and WooCommerce agencies · Wedge: monitor payments failures, handoffs, and revenue-impacting exceptions
support
easy
reliable
support
Proof Blocked
card complete
Evidence linked to opportunity
5 star review
SmartPay · Simple and effective solution to avoid headhache The solution provided by WpSmartpay is very clever, clean and works well.
praise
review · medium severity · relevance 0.44
Great plugin!
Great plugin!: users show support pain that may indicate a product gap.
checkout and revenue assurance
Payments revenue assurance for protecting checkout revenue and order operations
Buyer: store owners and WooCommerce agencies · Wedge: monitor payments failures, handoffs, and revenue-impacting exceptions
support
reliable
support
performance
Proof Blocked
card complete
Evidence linked to opportunity
5 star review
SmartPay · Great plugin!
praise
review · medium severity · relevance 0.38
This plugin is serving exact purpose I was looking for
This plugin is serving exact purpose I was looking for: users praise quality, which suggests what competitors already do well.
checkout and revenue assurance
Payments revenue assurance for protecting checkout revenue and order operations
Buyer: store owners and WooCommerce agencies · Wedge: monitor payments failures, handoffs, and revenue-impacting exceptions
quality
Proof Blocked
card complete
Evidence linked to opportunity
5 star review
SmartPay · This is the perfect solution for one of the wordpress project I am working on.
praise
review · medium severity · relevance 0.38
Great product I ever use
Great product I ever use: users praise quality, which suggests what competitors already do well.
checkout and revenue assurance
Payments revenue assurance for protecting checkout revenue and order operations
Buyer: store owners and WooCommerce agencies · Wedge: monitor payments failures, handoffs, and revenue-impacting exceptions
quality
Proof Blocked
card complete
Evidence linked to opportunity
5 star review
SmartPay · Great product I ever use This is a new thing.