mixed
support · high severity · relevance 0.95
reCAPTCHA v3 script not enqueued when form contains reCAPTCHA v3 field
reCAPTCHA v3 script not enqueued when form contains reCAPTCHA v3 field: users show security, bugs, compatibility pain that may indicate a product gap.
lead capture reliability
Email lead-capture reliability for protecting form submissions and lead routing
Buyer: marketing teams, agencies, and lead-generation site owners · Wedge: monitor email submissions, notification delivery, spam, and CRM handoffs
security
bugs
compatibility
missing feature
Proof Blocked
card complete
Evidence linked to opportunity
2 replies
Ninja Forms – The Contact Form Builder That Grows With You · reCAPTCHA v3 script not enqueued when form contains reCAPTCHA v3 field Hi Ninja Forms team, We encountered an issue where the Google reCAPTCHA v3 script is not being enqueued even though the form contains the reCAPTCHA v3 field and the keys are correctly configured.
mixed
support · high severity · relevance 0.95
Gmail dumping all Ninja Form submissions into Spam
Gmail dumping all Ninja Form submissions into Spam: users show security, bugs, missing feature pain that may indicate a product gap.
lead capture reliability
Email lead-capture reliability for protecting form submissions and lead routing
Buyer: marketing teams, agencies, and lead-generation site owners · Wedge: monitor email submissions, notification delivery, spam, and CRM handoffs
security
bugs
missing feature
support
Proof Blocked
card complete
Evidence linked to opportunity
3 replies
Ninja Forms – The Contact Form Builder That Grows With You · Gmail dumping all Ninja Form submissions into Spam I have a client who has email through SiteGround and forwarded to Gmail.
mixed
support · high severity · relevance 0.95
Form broken
Form broken: users show bugs, compatibility, missing feature pain that may indicate a product gap.
lead capture reliability
Email lead-capture reliability for protecting form submissions and lead routing
Buyer: marketing teams, agencies, and lead-generation site owners · Wedge: monitor email submissions, notification delivery, spam, and CRM handoffs
bugs
compatibility
missing feature
support
Proof Blocked
card complete
Evidence linked to opportunity
5 replies
Ninja Forms – The Contact Form Builder That Grows With You · Form broken Submissions from this form suddenly stopped going to the email address which is specified in the setting since 9 March.
mixed
support · high severity · relevance 0.94
Succes form not showing
Succes form not showing: users show security, bugs, missing feature pain that may indicate a product gap.
lead capture reliability
Email lead-capture reliability for protecting form submissions and lead routing
Buyer: marketing teams, agencies, and lead-generation site owners · Wedge: monitor email submissions, notification delivery, spam, and CRM handoffs
security
bugs
missing feature
support
Proof Blocked
card complete
Evidence linked to opportunity
2 replies
Ninja Forms – The Contact Form Builder That Grows With You · Succes form not showing Hi, To actually access the form, you have to click on the link I gave, then click on the yellow button that says ‘J’effectue un signalement’.
mixed
support · high severity · relevance 0.94
unclear new features in 3.14.0
unclear new features in 3.14.0: users show bugs, missing feature, support pain that may indicate a product gap.
lead capture reliability
Email lead-capture reliability for protecting form submissions and lead routing
Buyer: marketing teams, agencies, and lead-generation site owners · Wedge: monitor email submissions, notification delivery, spam, and CRM handoffs
bugs
missing feature
support
setup
Proof Blocked
card complete
Evidence linked to opportunity
5 replies
Ninja Forms – The Contact Form Builder That Grows With You · unclear new features in 3.14.0 The changelog here on wordpress.org says for update 3.14.0: Features:* Add support for Abilities API Where can I find a more narrative explanation of those new features?
mixed
support · high severity · relevance 0.82
Undefined array key “payment_total_type”
Undefined array key “payment_total_type”: users show bugs, compatibility pain that may indicate a product gap.
lead capture reliability
Email lead-capture reliability for protecting form submissions and lead routing
Buyer: marketing teams, agencies, and lead-generation site owners · Wedge: monitor email submissions, notification delivery, spam, and CRM handoffs
bugs
compatibility
value
payment
Proof Blocked
card complete
Evidence linked to opportunity
2 replies
Ninja Forms – The Contact Form Builder That Grows With You · Undefined array key “payment_total_type” PHP Warning: Undefined array key "payment_total_type" in /var/www/wp-content/plugins/ninja-forms/includes/Abstracts/MergeTags.php on line 68; Probably the code should be in MergeTags.php: if( isset($subject['payment_total']) && isset($subject['payment_total_type']) I think this is why it throws that error: you probabl
neutral
support · high severity · relevance 0.69
Auto Update
Auto Update: users show security, bugs, missing feature pain that may indicate a product gap.
lead capture reliability
Email lead-capture reliability for protecting form submissions and lead routing
Buyer: marketing teams, agencies, and lead-generation site owners · Wedge: monitor email submissions, notification delivery, spam, and CRM handoffs
security
bugs
missing feature
migration
Proof Blocked
card complete
Evidence linked to opportunity
3 replies
Ninja Forms – The Contact Form Builder That Grows With You · Last night, the plugin was auto updated even if the auto update option is disabled.
complaint
support · medium severity · relevance 0.93
html tags stripped in email editor
html tags stripped in email editor: users show bugs, performance, pricing pain that may indicate a product gap.
lead capture reliability
Email lead-capture reliability for protecting form submissions and lead routing
Buyer: marketing teams, agencies, and lead-generation site owners · Wedge: monitor email submissions, notification delivery, spam, and CRM handoffs
bugs
performance
pricing
support
Proof Blocked
card complete
Evidence linked to opportunity
3 replies
Ninja Forms – The Contact Form Builder That Grows With You · html tags stripped in email editor The line break (<br>) and image (<img>) tags are still not validating in the code editor + the closing “/” gets stripped from the img tag when switching in & out of the code editor of the Email Message in an Email action.
complaint
review · medium severity · relevance 0.92
bettelei nach bewertungen ist furchtbar
bettelei nach bewertungen ist furchtbar: users show bugs, missing feature, support pain that may indicate a product gap.
lead capture reliability
Email lead-capture reliability for protecting form submissions and lead routing
Buyer: marketing teams, agencies, and lead-generation site owners · Wedge: monitor email submissions, notification delivery, spam, and CRM handoffs
bugs
missing feature
support
migration
Proof Blocked
card complete
Evidence linked to opportunity
1 star review
2 replies
Ninja Forms – The Contact Form Builder That Grows With You · absolutely annoying My Response Thanks for sharing your thoughts about Ninja Forms.
complaint
review · medium severity · relevance 0.87
popup
popup: users show bugs, missing feature, support pain that may indicate a product gap.
lead capture reliability
Email lead-capture reliability for protecting form submissions and lead routing
Buyer: marketing teams, agencies, and lead-generation site owners · Wedge: monitor email submissions, notification delivery, spam, and CRM handoffs
bugs
missing feature
support
migration
Proof Blocked
card complete
Evidence linked to opportunity
2 star review
1 replies
Ninja Forms – The Contact Form Builder That Grows With You · popup popup popup Hi Thanks for sharing your experience with Ninja Forms.
mixed
support · medium severity · relevance 0.85
Gateway timeout
Gateway timeout: users show bugs, compatibility, performance pain that may indicate a product gap.
lead capture reliability
Email lead-capture reliability for protecting form submissions and lead routing
Buyer: marketing teams, agencies, and lead-generation site owners · Wedge: monitor email submissions, notification delivery, spam, and CRM handoffs
bugs
compatibility
performance
support
Proof Blocked
card complete
Evidence linked to opportunity
2 replies
Ninja Forms – The Contact Form Builder That Grows With You · Gateway timeout When opening the dashboard, new form, submissions or add-on page in the admin I get an Gateway timeout error.
mixed
support · medium severity · relevance 0.85
New Rich Text Editor does not support single line breaks
New Rich Text Editor does not support single line breaks: users show bugs, compatibility, performance pain that may indicate a product gap.
lead capture reliability
Email lead-capture reliability for protecting form submissions and lead routing
Buyer: marketing teams, agencies, and lead-generation site owners · Wedge: monitor email submissions, notification delivery, spam, and CRM handoffs
bugs
compatibility
performance
missing feature
Proof Blocked
card complete
Evidence linked to opportunity
5 replies
Ninja Forms – The Contact Form Builder That Grows With You · New Rich Text Editor does not support single line breaks Unfortunately there is no support for single line breaks in the new rich text editor.
mixed
support · medium severity · relevance 0.85
Suspect that the RateLimiter class is breaking the block editor for Editor roles
Suspect that the RateLimiter class is breaking the block editor for Editor roles: users show bugs, compatibility, missing feature pain that may indicate a product gap.
lead capture reliability
Email lead-capture reliability for protecting form submissions and lead routing
Buyer: marketing teams, agencies, and lead-generation site owners · Wedge: monitor email submissions, notification delivery, spam, and CRM handoffs
bugs
compatibility
missing feature
support
Proof Blocked
card complete
Evidence linked to opportunity
2 replies
Ninja Forms – The Contact Form Builder That Grows With You · Suspect that the RateLimiter class is breaking the block editor for Editor roles An Editor on my site is running into a lot of 429 too many requests errors in the block editor when trying to add/edit a post.
mixed
support · medium severity · relevance 0.84
Plugin breaking page in email actions
Plugin breaking page in email actions: users show bugs, performance, missing feature pain that may indicate a product gap.
lead capture reliability
Email lead-capture reliability for protecting form submissions and lead routing
Buyer: marketing teams, agencies, and lead-generation site owners · Wedge: monitor email submissions, notification delivery, spam, and CRM handoffs
bugs
performance
missing feature
migration
Proof Blocked
card complete
Evidence linked to opportunity
2 replies
Ninja Forms – The Contact Form Builder That Grows With You · Plugin breaking page in email actions The plugin is suddenly acting really strange – I’m trying to edit the merge tags for email confirmations and the field pop-up thing is just taking over the whole page and glitching everything out.
mixed
support · medium severity · relevance 0.84
Not visible form from Export
Not visible form from Export: users show bugs, compatibility, support pain that may indicate a product gap.
lead capture reliability
Email lead-capture reliability for protecting form submissions and lead routing
Buyer: marketing teams, agencies, and lead-generation site owners · Wedge: monitor email submissions, notification delivery, spam, and CRM handoffs
bugs
compatibility
support
migration
Proof Blocked
card complete
Evidence linked to opportunity
3 replies
Ninja Forms – The Contact Form Builder That Grows With You · Not visible form from Export There are forms, but they can’t be exported.
mixed
support · medium severity · relevance 0.84
Aftr Clicking sumit, “Processing” does not change – error undefined (‘n
Aftr Clicking sumit, “Processing” does not change – error undefined (‘n: users show bugs, support, migration pain that may indicate a product gap.
lead capture reliability
Email lead-capture reliability for protecting form submissions and lead routing
Buyer: marketing teams, agencies, and lead-generation site owners · Wedge: monitor email submissions, notification delivery, spam, and CRM handoffs
bugs
support
migration
setup
Proof Blocked
card complete
Evidence linked to opportunity
3 replies
Ninja Forms – The Contact Form Builder That Grows With You · Aftr Clicking sumit, “Processing” does not change – error undefined (‘n After Clicking submit, The button changes from "submit" to "Processing", and does not change futher, The system has the following error.
complaint
review · medium severity · relevance 0.81
Stupid popup prompt for rating
Stupid popup prompt for rating: users show bugs, support, migration pain that may indicate a product gap.
lead capture reliability
Email lead-capture reliability for protecting form submissions and lead routing
Buyer: marketing teams, agencies, and lead-generation site owners · Wedge: monitor email submissions, notification delivery, spam, and CRM handoffs
bugs
support
migration
support
Proof Blocked
card complete
Evidence linked to opportunity
1 star review
1 replies
Ninja Forms – The Contact Form Builder That Grows With You · Hi Thanks for sharing your experience with Ninja Forms.
mixed
support · medium severity · relevance 0.8
Checkbox list intends each element more and more
Checkbox list intends each element more and more: users show bugs, compatibility, missing feature pain that may indicate a product gap.
lead capture reliability
Email lead-capture reliability for protecting form submissions and lead routing
Buyer: marketing teams, agencies, and lead-generation site owners · Wedge: monitor email submissions, notification delivery, spam, and CRM handoffs
bugs
compatibility
missing feature
support
Proof Blocked
card complete
Evidence linked to opportunity
1 replies
Ninja Forms – The Contact Form Builder That Grows With You · Checkbox list intends each element more and more The checkbox list form element intends each element more and more.
mixed
support · medium severity · relevance 0.79
Backend & Logged in Conflict with Popup Maker?
Backend & Logged in Conflict with Popup Maker?: users show bugs, compatibility, support pain that may indicate a product gap.
lead capture reliability
Email lead-capture reliability for protecting form submissions and lead routing
Buyer: marketing teams, agencies, and lead-generation site owners · Wedge: monitor email submissions, notification delivery, spam, and CRM handoffs
bugs
compatibility
support
migration
Proof Blocked
card complete
Evidence linked to opportunity
1 replies
Ninja Forms – The Contact Form Builder That Grows With You · Backend & Logged in Conflict with Popup Maker?
mixed
support · medium severity · relevance 0.79
Layout issue with hierarchical custom taxonomy
Layout issue with hierarchical custom taxonomy: users show bugs, compatibility, support pain that may indicate a product gap.
lead capture reliability
Email lead-capture reliability for protecting form submissions and lead routing
Buyer: marketing teams, agencies, and lead-generation site owners · Wedge: monitor email submissions, notification delivery, spam, and CRM handoffs
bugs
compatibility
support
migration
Proof Blocked
card complete
Evidence linked to opportunity
1 replies
Ninja Forms – The Contact Form Builder That Grows With You · Layout issue with hierarchical custom taxonomy Hi, I noticed a layout issue in the WordPress block editor when Ninja Forms is activated.
mixed
support · medium severity · relevance 0.78
load_plugin_textdomain loaded too early
load_plugin_textdomain loaded too early: users show bugs, compatibility, setup pain that may indicate a product gap.
lead capture reliability
Email lead-capture reliability for protecting form submissions and lead routing
Buyer: marketing teams, agencies, and lead-generation site owners · Wedge: monitor email submissions, notification delivery, spam, and CRM handoffs
bugs
compatibility
setup
value
Proof Blocked
card complete
Evidence linked to opportunity
2 replies
Ninja Forms – The Contact Form Builder That Grows With You · load_plugin_textdomain loaded too early I run ninja forms in a multisite, but not with network activate.
mixed
support · medium severity · relevance 0.78
User capabilities for form creation/editing
User capabilities for form creation/editing: users show bugs, missing feature, support pain that may indicate a product gap.
lead capture reliability
Email lead-capture reliability for protecting form submissions and lead routing
Buyer: marketing teams, agencies, and lead-generation site owners · Wedge: monitor email submissions, notification delivery, spam, and CRM handoffs
bugs
missing feature
support
support
Proof Blocked
card complete
Evidence linked to opportunity
5 replies
Ninja Forms – The Contact Form Builder That Grows With You · User capabilities for form creation/editing I want to give a user with the Editor role, special access to control Ninja Forms without upgrading them to an Admin.
mixed
support · medium severity · relevance 0.78
Submission Table Not Showing
Submission Table Not Showing: users show bugs, missing feature, support pain that may indicate a product gap.
lead capture reliability
Email lead-capture reliability for protecting form submissions and lead routing
Buyer: marketing teams, agencies, and lead-generation site owners · Wedge: monitor email submissions, notification delivery, spam, and CRM handoffs
bugs
missing feature
support
support
Proof Blocked
card complete
Evidence linked to opportunity
3 replies
Ninja Forms – The Contact Form Builder That Grows With You · Submission Table Not Showing For some reason I cannot fathom a page which used to show a submission table for a particular form is no longer showing any records.
complaint
support · medium severity · relevance 0.75
Media Library issue with Ninja Forms
Media Library issue with Ninja Forms: users show bugs, compatibility pain that may indicate a product gap.
lead capture reliability
Email lead-capture reliability for protecting form submissions and lead routing
Buyer: marketing teams, agencies, and lead-generation site owners · Wedge: monitor email submissions, notification delivery, spam, and CRM handoffs
bugs
compatibility
reliable
form
Proof Blocked
card complete
Evidence linked to opportunity
Ninja Forms – The Contact Form Builder That Grows With You · Media Library issue with Ninja Forms Hello, When Ninja Forms is active, the WordPress Media Library does not open in the block editor.
complaint
support · medium severity · relevance 0.75
Upcoming Holiday Hours
Upcoming Holiday Hours: users show performance, support pain that may indicate a product gap.
lead capture reliability
Email lead-capture reliability for protecting form submissions and lead routing
Buyer: marketing teams, agencies, and lead-generation site owners · Wedge: monitor email submissions, notification delivery, spam, and CRM handoffs
performance
support
support
value
Proof Blocked
card complete
Evidence linked to opportunity
Ninja Forms – The Contact Form Builder That Grows With You · Upcoming Holiday Hours Happy holidays from the team at Ninja Forms!
complaint
review · medium severity · relevance 0.75
Annoying ASF popups, and inability to hook, an mroe
Annoying ASF popups, and inability to hook, an mroe: users show bugs, pricing pain that may indicate a product gap.
lead capture reliability
Email lead-capture reliability for protecting form submissions and lead routing
Buyer: marketing teams, agencies, and lead-generation site owners · Wedge: monitor email submissions, notification delivery, spam, and CRM handoffs
bugs
pricing
form
Proof Blocked
card complete
Evidence linked to opportunity
1 star review
1 replies
Ninja Forms – The Contact Form Builder That Grows With You · form constantly has styling issue, there is basic functionality available in other forms which they do as paid software, and there is limited ability to extend, hook, or build apon this.
mixed
support · medium severity · relevance 0.73
Responder layout issues
Responder layout issues: users show bugs, missing feature, setup pain that may indicate a product gap.
lead capture reliability
Email lead-capture reliability for protecting form submissions and lead routing
Buyer: marketing teams, agencies, and lead-generation site owners · Wedge: monitor email submissions, notification delivery, spam, and CRM handoffs
bugs
missing feature
setup
value
Proof Blocked
card complete
Evidence linked to opportunity
1 replies
Ninja Forms – The Contact Form Builder That Grows With You · Responder layout issues Hi all Over the past few weeks, when updating the 90+ websites that I manage, I have noticed a recurring pattern of layout issues with the autoresponders.
mixed
support · medium severity · relevance 0.72
Ninja Forms no longer in WordPress repository?
Ninja Forms no longer in WordPress repository?: users show bugs, setup pain that may indicate a product gap.
lead capture reliability
Email lead-capture reliability for protecting form submissions and lead routing
Buyer: marketing teams, agencies, and lead-generation site owners · Wedge: monitor email submissions, notification delivery, spam, and CRM handoffs
bugs
setup
quality
form
Proof Blocked
card complete
Evidence linked to opportunity
3 replies
Ninja Forms – The Contact Form Builder That Grows With You · Ninja Forms no longer in WordPress repository?
complaint
support · medium severity · relevance 0.69
Compatible with WordPress 7.0?
Compatible with WordPress 7.0?: users show compatibility pain that may indicate a product gap.
lead capture reliability
Email lead-capture reliability for protecting form submissions and lead routing
Buyer: marketing teams, agencies, and lead-generation site owners · Wedge: monitor email submissions, notification delivery, spam, and CRM handoffs
compatibility
form
Proof Blocked
card complete
Evidence linked to opportunity
Ninja Forms – The Contact Form Builder That Grows With You · Compatible with WordPress 7.0?
praise
review · medium severity · relevance 0.67
Great plugin. HATE the constant nagging.
Great plugin. HATE the constant nagging.: users show bugs, missing feature, support pain that may indicate a product gap.
lead capture reliability
Email lead-capture reliability for protecting form submissions and lead routing
Buyer: marketing teams, agencies, and lead-generation site owners · Wedge: monitor email submissions, notification delivery, spam, and CRM handoffs
bugs
missing feature
support
migration
Proof Blocked
card complete
Evidence linked to opportunity
5 star review
3 replies
Ninja Forms – The Contact Form Builder That Grows With You · Great plugin.
praise
review · medium severity · relevance 0.67
Maravillosa forma de llegar a esta página
Maravillosa forma de llegar a esta página: users show bugs, missing feature, support pain that may indicate a product gap.
lead capture reliability
Email lead-capture reliability for protecting form submissions and lead routing
Buyer: marketing teams, agencies, and lead-generation site owners · Wedge: monitor email submissions, notification delivery, spam, and CRM handoffs
bugs
missing feature
support
migration
Proof Blocked
card complete
Evidence linked to opportunity
5 star review
3 replies
Ninja Forms – The Contact Form Builder That Grows With You · Maravillosa forma de llegar a esta página No he logrado usar el plugin sin que me pida dejar un review No he logrado usar el plugin sin que me pida dejar un review Translation I haven’t been able to use the plugin without it asking me to leave a review.
mixed
review · medium severity · relevance 0.63
Too soon to tell
Too soon to tell: users praise reliable, which suggests what competitors already do well.
lead capture reliability
Email lead-capture reliability for protecting form submissions and lead routing
Buyer: marketing teams, agencies, and lead-generation site owners · Wedge: monitor email submissions, notification delivery, spam, and CRM handoffs
reliable
Proof Blocked
card complete
Evidence linked to opportunity
3 star review
Ninja Forms – The Contact Form Builder That Grows With You · Too soon to tell Don’t like being forced to rate before I even know whether it works Don’t like being forced to rate before I even know whether it works
mixed
review · medium severity · relevance 0.63
…
…: mixed conversation with limited structured signal.
lead capture reliability
Email lead-capture reliability for protecting form submissions and lead routing
Buyer: marketing teams, agencies, and lead-generation site owners · Wedge: monitor email submissions, notification delivery, spam, and CRM handoffs
Proof Blocked
card complete
Evidence linked to opportunity
3 star review
Ninja Forms – The Contact Form Builder That Grows With You · … popup always This topic was modified 1 month, 1 week ago by ju571n3 . popup always This topic was modified 1 month, 1 week ago by ju571n3 .
mixed
support · medium severity · relevance 0.61
Loading Google Fonts – Need to deactivate
Loading Google Fonts – Need to deactivate: users show bugs pain that may indicate a product gap.
lead capture reliability
Email lead-capture reliability for protecting form submissions and lead routing
Buyer: marketing teams, agencies, and lead-generation site owners · Wedge: monitor email submissions, notification delivery, spam, and CRM handoffs
bugs
quality
form
Proof Blocked
card complete
Evidence linked to opportunity
1 replies
Ninja Forms – The Contact Form Builder That Grows With You · Loading Google Fonts – Need to deactivate Hi I noticed that Ninja forms is loading this file in recent versions https://fonts.googleapis.com/css2?family=Dancing+Script&family=Great+Vibes&family=Pacifico&family=Satisfy&display=swap For GDPR/site optimization purposes, I do not wish to download Google Fonts.
praise
review · medium severity · relevance 0.56
Outstanding support experience!
Outstanding support experience!: users show bugs, compatibility, support pain that may indicate a product gap.
lead capture reliability
Email lead-capture reliability for protecting form submissions and lead routing
Buyer: marketing teams, agencies, and lead-generation site owners · Wedge: monitor email submissions, notification delivery, spam, and CRM handoffs
bugs
compatibility
support
easy
Proof Blocked
card complete
Evidence linked to opportunity
5 star review
Ninja Forms – The Contact Form Builder That Grows With You · Outstanding support experience!
praise
review · medium severity · relevance 0.5
Good Support
Good Support: users show bugs, support pain that may indicate a product gap.
lead capture reliability
Email lead-capture reliability for protecting form submissions and lead routing
Buyer: marketing teams, agencies, and lead-generation site owners · Wedge: monitor email submissions, notification delivery, spam, and CRM handoffs
bugs
support
support
value
Proof Blocked
card complete
Evidence linked to opportunity
5 star review
Ninja Forms – The Contact Form Builder That Grows With You · Good Support It took some time, but they were able to solve my issue.
praise
review · medium severity · relevance 0.5
Great Support!
Great Support!: users show bugs, support pain that may indicate a product gap.
lead capture reliability
Email lead-capture reliability for protecting form submissions and lead routing
Buyer: marketing teams, agencies, and lead-generation site owners · Wedge: monitor email submissions, notification delivery, spam, and CRM handoffs
bugs
support
support
quality
Proof Blocked
card complete
Evidence linked to opportunity
5 star review
Ninja Forms – The Contact Form Builder That Grows With You · Great Support!
praise
review · medium severity · relevance 0.5
Best form plugin
Best form plugin: users show bugs, support pain that may indicate a product gap.
lead capture reliability
Email lead-capture reliability for protecting form submissions and lead routing
Buyer: marketing teams, agencies, and lead-generation site owners · Wedge: monitor email submissions, notification delivery, spam, and CRM handoffs
bugs
support
support
quality
Proof Blocked
card complete
Evidence linked to opportunity
5 star review
Ninja Forms – The Contact Form Builder That Grows With You · Best form plugin Ninja Forms is the best forms plugin to receive inputs from the users.
praise
review · medium severity · relevance 0.5
Super proactive support
Super proactive support: users show bugs, support pain that may indicate a product gap.
lead capture reliability
Email lead-capture reliability for protecting form submissions and lead routing
Buyer: marketing teams, agencies, and lead-generation site owners · Wedge: monitor email submissions, notification delivery, spam, and CRM handoffs
bugs
support
support
Proof Blocked
card complete
Evidence linked to opportunity
5 star review
Ninja Forms – The Contact Form Builder That Grows With You · Super proactive support We identified an issue with the Amazon 3S upload functionality needed for a client project launching in 2 weeks, NF we’re incredibly responsive and worked tirelessly to fix the issue and gave us an early release.
praise
review · medium severity · relevance 0.5
100% Customer Service
100% Customer Service: users show bugs, support pain that may indicate a product gap.
lead capture reliability
Email lead-capture reliability for protecting form submissions and lead routing
Buyer: marketing teams, agencies, and lead-generation site owners · Wedge: monitor email submissions, notification delivery, spam, and CRM handoffs
bugs
support
easy
support
Proof Blocked
card complete
Evidence linked to opportunity
5 star review
Ninja Forms – The Contact Form Builder That Grows With You · 100% Customer Service The Ninja Forms team responds faster than most and actually gets the job done.
praise
review · medium severity · relevance 0.44
Very good
Very good: users show pricing pain that may indicate a product gap.
lead capture reliability
Email lead-capture reliability for protecting form submissions and lead routing
Buyer: marketing teams, agencies, and lead-generation site owners · Wedge: monitor email submissions, notification delivery, spam, and CRM handoffs
pricing
easy
value
form
Proof Blocked
card complete
Evidence linked to opportunity
5 star review
Ninja Forms – The Contact Form Builder That Grows With You · Very good Simple and quick form.
praise
review · medium severity · relevance 0.44
Great Plug in, super support
Great Plug in, super support: users show support pain that may indicate a product gap.
lead capture reliability
Email lead-capture reliability for protecting form submissions and lead routing
Buyer: marketing teams, agencies, and lead-generation site owners · Wedge: monitor email submissions, notification delivery, spam, and CRM handoffs
support
easy
support
quality
Proof Blocked
card complete
Evidence linked to opportunity
5 star review
Ninja Forms – The Contact Form Builder That Grows With You · Great Plug in, super support Easy to use plug in and very kind and responsive customer support!
praise
review · medium severity · relevance 0.44
Very useful and easy to use form builder
Very useful and easy to use form builder: users show support pain that may indicate a product gap.
lead capture reliability
Email lead-capture reliability for protecting form submissions and lead routing
Buyer: marketing teams, agencies, and lead-generation site owners · Wedge: monitor email submissions, notification delivery, spam, and CRM handoffs
support
easy
support
quality
Proof Blocked
card complete
Evidence linked to opportunity
5 star review
Ninja Forms – The Contact Form Builder That Grows With You · Very useful and easy to use form builder I use Ninja Forms very often – from general contact forms via feedback forms to seminar registration forms.
praise
review · medium severity · relevance 0.44
Excellent plugin and very competent support.
Excellent plugin and very competent support.: users show support pain that may indicate a product gap.
lead capture reliability
Email lead-capture reliability for protecting form submissions and lead routing
Buyer: marketing teams, agencies, and lead-generation site owners · Wedge: monitor email submissions, notification delivery, spam, and CRM handoffs
support
easy
support
quality
Proof Blocked
card complete
Evidence linked to opportunity
5 star review
Ninja Forms – The Contact Form Builder That Grows With You · Excellent plugin and very competent support.
praise
review · medium severity · relevance 0.44
Easy Setup
Easy Setup: users show setup pain that may indicate a product gap.
lead capture reliability
Email lead-capture reliability for protecting form submissions and lead routing
Buyer: marketing teams, agencies, and lead-generation site owners · Wedge: monitor email submissions, notification delivery, spam, and CRM handoffs
setup
easy
Proof Blocked
card complete
Evidence linked to opportunity
5 star review
Ninja Forms – The Contact Form Builder That Grows With You · Easy Setup easy setup and use.
praise
review · medium severity · relevance 0.44
Deekshith is a superstar
Deekshith is a superstar: users show support pain that may indicate a product gap.
lead capture reliability
Email lead-capture reliability for protecting form submissions and lead routing
Buyer: marketing teams, agencies, and lead-generation site owners · Wedge: monitor email submissions, notification delivery, spam, and CRM handoffs
support
easy
Proof Blocked
card complete
Evidence linked to opportunity
5 star review
Ninja Forms – The Contact Form Builder That Grows With You · Deekshith is a superstar I needed help with intergrating a subscribe MailChimp work and Deekshith was calm, quick and effective with his replies.
praise
review · medium severity · relevance 0.44
Fast and reliable support
Fast and reliable support: users show support pain that may indicate a product gap.
lead capture reliability
Email lead-capture reliability for protecting form submissions and lead routing
Buyer: marketing teams, agencies, and lead-generation site owners · Wedge: monitor email submissions, notification delivery, spam, and CRM handoffs
support
easy
reliable
support
Proof Blocked
card complete
Evidence linked to opportunity
5 star review
Ninja Forms – The Contact Form Builder That Grows With You · Fast and reliable support The support team is always very helpful and willing to find solutions quickly and effectively.
praise
review · medium severity · relevance 0.44
Excellent plugin
Excellent plugin: users show bugs pain that may indicate a product gap.
lead capture reliability
Email lead-capture reliability for protecting form submissions and lead routing
Buyer: marketing teams, agencies, and lead-generation site owners · Wedge: monitor email submissions, notification delivery, spam, and CRM handoffs
bugs
quality
form
Proof Blocked
card complete
Evidence linked to opportunity
5 star review
1 replies
Ninja Forms – The Contact Form Builder That Grows With You · Excellent plugin A great plugin, I just wish it wouldn’t but me with “Rate Us” popups.
praise
review · medium severity · relevance 0.44
Great plugin and good support
Great plugin and good support: users show support pain that may indicate a product gap.
lead capture reliability
Email lead-capture reliability for protecting form submissions and lead routing
Buyer: marketing teams, agencies, and lead-generation site owners · Wedge: monitor email submissions, notification delivery, spam, and CRM handoffs
support
easy
support
quality
Proof Blocked
card complete
Evidence linked to opportunity
5 star review
Ninja Forms – The Contact Form Builder That Grows With You · Great plugin and good support We have been using this for a while and found it to be excellent.
praise
review · medium severity · relevance 0.38
Ease of use
Ease of use: praise conversation with limited structured signal.
lead capture reliability
Email lead-capture reliability for protecting form submissions and lead routing
Buyer: marketing teams, agencies, and lead-generation site owners · Wedge: monitor email submissions, notification delivery, spam, and CRM handoffs
Proof Blocked
card complete
Evidence linked to opportunity
5 star review
Ninja Forms – The Contact Form Builder That Grows With You · Ease of use ease of use ease of use
praise
review · medium severity · relevance 0.38
Brilliant!
Brilliant!: users praise reliable, which suggests what competitors already do well.
lead capture reliability
Email lead-capture reliability for protecting form submissions and lead routing
Buyer: marketing teams, agencies, and lead-generation site owners · Wedge: monitor email submissions, notification delivery, spam, and CRM handoffs
reliable
form
Proof Blocked
card complete
Evidence linked to opportunity
5 star review
Ninja Forms – The Contact Form Builder That Grows With You · My go-to form builder, it works with me My go-to form builder, it works with me
praise
review · medium severity · relevance 0.38
Great Plugin!
Great Plugin!: users praise reliable, quality, which suggests what competitors already do well.
lead capture reliability
Email lead-capture reliability for protecting form submissions and lead routing
Buyer: marketing teams, agencies, and lead-generation site owners · Wedge: monitor email submissions, notification delivery, spam, and CRM handoffs
reliable
quality
Proof Blocked
card complete
Evidence linked to opportunity
5 star review
Ninja Forms – The Contact Form Builder That Grows With You · Great Plugin!
praise
review · medium severity · relevance 0.38
Best plugin to create forms
Best plugin to create forms: users praise quality, which suggests what competitors already do well.
lead capture reliability
Email lead-capture reliability for protecting form submissions and lead routing
Buyer: marketing teams, agencies, and lead-generation site owners · Wedge: monitor email submissions, notification delivery, spam, and CRM handoffs
quality
form
Proof Blocked
card complete
Evidence linked to opportunity
5 star review
Ninja Forms – The Contact Form Builder That Grows With You · Best plugin to create forms Best plugn to create forms Best plugn to create forms
praise
review · medium severity · relevance 0.38
Excellent Plugin! Recommended!
Excellent Plugin! Recommended!: users praise quality, which suggests what competitors already do well.
lead capture reliability
Email lead-capture reliability for protecting form submissions and lead routing
Buyer: marketing teams, agencies, and lead-generation site owners · Wedge: monitor email submissions, notification delivery, spam, and CRM handoffs
quality
form
Proof Blocked
card complete
Evidence linked to opportunity
5 star review
Ninja Forms – The Contact Form Builder That Grows With You · Excellent Plugin!
praise
review · medium severity · relevance 0.38
Хороший плагин
Хороший плагин: praise conversation with limited structured signal.
lead capture reliability
Email lead-capture reliability for protecting form submissions and lead routing
Buyer: marketing teams, agencies, and lead-generation site owners · Wedge: monitor email submissions, notification delivery, spam, and CRM handoffs
form
Proof Blocked
card complete
Evidence linked to opportunity
5 star review
1 replies
Ninja Forms – The Contact Form Builder That Grows With You · Спасибо за использование Ninja Forms для создания ваших форм!
praise
review · medium severity · relevance 0.38
Very useful resource
Very useful resource: users praise easy, which suggests what competitors already do well.
lead capture reliability
Email lead-capture reliability for protecting form submissions and lead routing
Buyer: marketing teams, agencies, and lead-generation site owners · Wedge: monitor email submissions, notification delivery, spam, and CRM handoffs
easy
Proof Blocked
card complete
Evidence linked to opportunity
5 star review
Ninja Forms – The Contact Form Builder That Grows With You · Very useful resource The plugin is a useful one, easy to use and professionally designed.
mixed
support · low severity · relevance 0.63
Question about form performance
Question about form performance: users show performance, missing feature, support pain that may indicate a product gap.
lead capture reliability
Email lead-capture reliability for protecting form submissions and lead routing
Buyer: marketing teams, agencies, and lead-generation site owners · Wedge: monitor email submissions, notification delivery, spam, and CRM handoffs
performance
missing feature
support
support
Proof Blocked
card complete
Evidence linked to opportunity
1 replies
Ninja Forms – The Contact Form Builder That Grows With You · Question about form performance Hi, I’m using Ninja Forms on a test site and everything looks good so far.
question
support · low severity · relevance 0.51
Checkbox description under the Labeland Checkbox
Checkbox description under the Labeland Checkbox: users show missing feature pain that may indicate a product gap.
lead capture reliability
Email lead-capture reliability for protecting form submissions and lead routing
Buyer: marketing teams, agencies, and lead-generation site owners · Wedge: monitor email submissions, notification delivery, spam, and CRM handoffs
missing feature
Proof Blocked
card complete
Evidence linked to opportunity
1 replies
Ninja Forms – The Contact Form Builder That Grows With You · Checkbox description under the Labeland Checkbox Is it possible to place the description below the checkbox and its label?
neutral
support · low severity · relevance 0.2
test post
test post: neutral conversation with limited structured signal.
lead capture reliability
Email lead-capture reliability for protecting form submissions and lead routing
Buyer: marketing teams, agencies, and lead-generation site owners · Wedge: monitor email submissions, notification delivery, spam, and CRM handoffs
form
Proof Blocked
card complete
Evidence linked to opportunity
Ninja Forms – The Contact Form Builder That Grows With You · test post Ninja Forms test post – please ignore Ninja Forms test post – please ignore
neutral
support · low severity · relevance 0.2
Input mask not working in Chrome on mobile
Input mask not working in Chrome on mobile: neutral conversation with limited structured signal.
lead capture reliability
Email lead-capture reliability for protecting form submissions and lead routing
Buyer: marketing teams, agencies, and lead-generation site owners · Wedge: monitor email submissions, notification delivery, spam, and CRM handoffs
form
Proof Blocked
card complete
Evidence linked to opportunity
1 replies
Ninja Forms – The Contact Form Builder That Grows With You · WordPress 6.9 with Ninjaforms 3.14.