Evidence explorer
Source-backed conversations used by the intelligence layer.
19visible evidence rows
2complaints
6praise
1high severity
19linked opportunities
0evidence only
echo-rewardsplugin filter
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EchoRewards — Refer-a-Friend & Referral Program for WooCommerce · 19
Analyzed Conversations
19 shown
mixed
support · high severity · relevance 0.95
EchoRewards tab broken
EchoRewards tab broken: users show security, bugs, missing feature pain that may indicate a product gap.
checkout and revenue assurance
Payment Gateway revenue assurance for protecting checkout revenue and order operations
Buyer: store owners and WooCommerce agencies · Wedge: monitor payment gateway failures, handoffs, and revenue-impacting exceptions
security
bugs
missing feature
support
Validate Now
card complete
Evidence linked to opportunity
4 replies
EchoRewards — Refer-a-Friend & Referral Program for WooCommerce · EchoRewards tab broken The EchoRewards tab on our “my account” page just leads to an error page saying “access to http://www.tinkle.co.nz” ; was denied” and “you don’t have authorsation to view this page”.
complaint
review · medium severity · relevance 0.92
Nothing in the free version
Nothing in the free version: users show bugs, missing feature, pricing pain that may indicate a product gap.
checkout and revenue assurance
Payment Gateway revenue assurance for protecting checkout revenue and order operations
Buyer: store owners and WooCommerce agencies · Wedge: monitor payment gateway failures, handoffs, and revenue-impacting exceptions
bugs
missing feature
pricing
support
Validate Now
card complete
Evidence linked to opportunity
1 star review
3 replies
EchoRewards — Refer-a-Friend & Referral Program for WooCommerce · Nothing in the free version There is nothing in the free version of this plugin There is nothing in the free version of this plugin We have already planned to bring many new features to the free version of our plugin.
complaint
review · medium severity · relevance 0.87
Very Limited Feature (Free Version)
Very Limited Feature (Free Version): users show bugs, missing feature, pricing pain that may indicate a product gap.
checkout and revenue assurance
Payment Gateway revenue assurance for protecting checkout revenue and order operations
Buyer: store owners and WooCommerce agencies · Wedge: monitor payment gateway failures, handoffs, and revenue-impacting exceptions
bugs
missing feature
pricing
support
Validate Now
card complete
Evidence linked to opportunity
2 star review
1 replies
EchoRewards — Refer-a-Friend & Referral Program for WooCommerce · Very Limited Feature (Free Version) The free version is so limited that you can’t even test the plugin properly.
mixed
support · medium severity · relevance 0.85
Sharing referral via email
Sharing referral via email: users show bugs, missing feature, pricing pain that may indicate a product gap.
checkout and revenue assurance
Payment Gateway revenue assurance for protecting checkout revenue and order operations
Buyer: store owners and WooCommerce agencies · Wedge: monitor payment gateway failures, handoffs, and revenue-impacting exceptions
bugs
missing feature
pricing
support
Validate Now
card complete
Evidence linked to opportunity
4 replies
EchoRewards — Refer-a-Friend & Referral Program for WooCommerce · Sharing referral via email Hi Recently i have installed the plugin for the testing purpose on my website to use it further.
mixed
support · medium severity · relevance 0.84
share wahtsapp text
share wahtsapp text: users show bugs, missing feature, support pain that may indicate a product gap.
checkout and revenue assurance
Payment Gateway revenue assurance for protecting checkout revenue and order operations
Buyer: store owners and WooCommerce agencies · Wedge: monitor payment gateway failures, handoffs, and revenue-impacting exceptions
bugs
missing feature
support
migration
Validate Now
card complete
Evidence linked to opportunity
11 replies
EchoRewards — Refer-a-Friend & Referral Program for WooCommerce · I dont find string on loco translate Please share the exact string/text you would like to translate.
mixed
support · medium severity · relevance 0.78
I can use my own referral coupon.
I can use my own referral coupon.: users show bugs, compatibility, support pain that may indicate a product gap.
checkout and revenue assurance
Payment Gateway revenue assurance for protecting checkout revenue and order operations
Buyer: store owners and WooCommerce agencies · Wedge: monitor payment gateway failures, handoffs, and revenue-impacting exceptions
bugs
compatibility
support
support
Validate Now
card complete
Evidence linked to opportunity
13 replies
EchoRewards — Refer-a-Friend & Referral Program for WooCommerce · The system issues a warning that I cannot use my own code only when I try to apply it again in the same order.
question
support · medium severity · relevance 0.73
Email not sending to use who share the referral link and in my account section
Email not sending to use who share the referral link and in my account section: users show bugs, support, setup pain that may indicate a product gap.
checkout and revenue assurance
Payment Gateway revenue assurance for protecting checkout revenue and order operations
Buyer: store owners and WooCommerce agencies · Wedge: monitor payment gateway failures, handoffs, and revenue-impacting exceptions
bugs
support
setup
email
Validate Now
card complete
Evidence linked to opportunity
1 replies
EchoRewards — Refer-a-Friend & Referral Program for WooCommerce · Email not sending to use who share the referral link and in my account section Not receiving mail to customer who share referral link The page I need help with: [ log in to see the link] Not receiving mail to customer who share referral link The page I need help with: [ log in to see the link] Hi, When a user sends a referral via email, it’s delivered to the
mixed
support · medium severity · relevance 0.72
Referral menu name not updating
Referral menu name not updating: users show bugs, support pain that may indicate a product gap.
checkout and revenue assurance
Payment Gateway revenue assurance for protecting checkout revenue and order operations
Buyer: store owners and WooCommerce agencies · Wedge: monitor payment gateway failures, handoffs, and revenue-impacting exceptions
bugs
support
easy
support
Validate Now
card complete
Evidence linked to opportunity
6 replies
EchoRewards — Refer-a-Friend & Referral Program for WooCommerce · Referral menu name not updating I’ve been trying to change the Referral menu name, but it won’t update from “EchoRewards Program.” I don’t think you’ll be able to see it in action directly since you would need to have an account, but I will upload some images for reference to help you understand the issue.
mixed
support · medium severity · relevance 0.72
Report & Analytics Error
Report & Analytics Error: users show bugs, support pain that may indicate a product gap.
checkout and revenue assurance
Payment Gateway revenue assurance for protecting checkout revenue and order operations
Buyer: store owners and WooCommerce agencies · Wedge: monitor payment gateway failures, handoffs, and revenue-impacting exceptions
bugs
support
support
value
Validate Now
card complete
Evidence linked to opportunity
2 replies
EchoRewards — Refer-a-Friend & Referral Program for WooCommerce · Report & Analytics Error Why are my Echo Reward > Report & Analytics > Total referral coupons not displaying?
mixed
support · medium severity · relevance 0.67
No link in My Account pge
No link in My Account pge: users show missing feature, support pain that may indicate a product gap.
checkout and revenue assurance
Payment Gateway revenue assurance for protecting checkout revenue and order operations
Buyer: store owners and WooCommerce agencies · Wedge: monitor payment gateway failures, handoffs, and revenue-impacting exceptions
missing feature
support
support
seo
Validate Now
card complete
Evidence linked to opportunity
1 replies
EchoRewards — Refer-a-Friend & Referral Program for WooCommerce · The link to the referral program in the left menu on the “My Account” page is missing WC version is 10.3.0 This topic was modified 7 months, 1 week ago by seoahg .
praise
review · medium severity · relevance 0.56
Outils essentiel pour le parrainage des clients.
Outils essentiel pour le parrainage des clients.: users show bugs, missing feature, support pain that may indicate a product gap.
checkout and revenue assurance
Payment Gateway revenue assurance for protecting checkout revenue and order operations
Buyer: store owners and WooCommerce agencies · Wedge: monitor payment gateway failures, handoffs, and revenue-impacting exceptions
bugs
missing feature
support
support
Validate Now
card complete
Evidence linked to opportunity
4 star review
1 replies
EchoRewards — Refer-a-Friend & Referral Program for WooCommerce · Your positive response motivates us to continue improving and adding more features to our plugin in the future.
praise
review · medium severity · relevance 0.5
How admin can see all referrals?
How admin can see all referrals?: users show missing feature, support pain that may indicate a product gap.
checkout and revenue assurance
Payment Gateway revenue assurance for protecting checkout revenue and order operations
Buyer: store owners and WooCommerce agencies · Wedge: monitor payment gateway failures, handoffs, and revenue-impacting exceptions
missing feature
support
support
analytics
Validate Now
card complete
Evidence linked to opportunity
4 star review
1 replies
EchoRewards — Refer-a-Friend & Referral Program for WooCommerce · There is Reports & Analytics tab, but there I can not see WHO was invited by WHOM.
praise
review · medium severity · relevance 0.5
So far so good. Great referral plugin!
So far so good. Great referral plugin!: users show pricing, setup pain that may indicate a product gap.
checkout and revenue assurance
Payment Gateway revenue assurance for protecting checkout revenue and order operations
Buyer: store owners and WooCommerce agencies · Wedge: monitor payment gateway failures, handoffs, and revenue-impacting exceptions
pricing
setup
easy
value
Validate Now
card complete
Evidence linked to opportunity
5 star review
EchoRewards — Refer-a-Friend & Referral Program for WooCommerce · Great referral plugin!
praise
review · medium severity · relevance 0.5
This is worth every single penny
This is worth every single penny: users show compatibility, support pain that may indicate a product gap.
checkout and revenue assurance
Payment Gateway revenue assurance for protecting checkout revenue and order operations
Buyer: store owners and WooCommerce agencies · Wedge: monitor payment gateway failures, handoffs, and revenue-impacting exceptions
compatibility
support
easy
support
Validate Now
card complete
Evidence linked to opportunity
5 star review
EchoRewards — Refer-a-Friend & Referral Program for WooCommerce · This is worth every single penny This product is just amazing.
praise
review · medium severity · relevance 0.44
Fantastic
Fantastic: users show support pain that may indicate a product gap.
checkout and revenue assurance
Payment Gateway revenue assurance for protecting checkout revenue and order operations
Buyer: store owners and WooCommerce agencies · Wedge: monitor payment gateway failures, handoffs, and revenue-impacting exceptions
support
support
quality
Validate Now
card complete
Evidence linked to opportunity
5 star review
EchoRewards — Refer-a-Friend & Referral Program for WooCommerce · Fantastic Fantastic plugin, does exactly what it promises, plus the team behind it is very supportive!
praise
review · medium severity · relevance 0.44
A Useful Plugin for My WooCommerce Store!
A Useful Plugin for My WooCommerce Store!: users show compatibility pain that may indicate a product gap.
checkout and revenue assurance
Payment Gateway revenue assurance for protecting checkout revenue and order operations
Buyer: store owners and WooCommerce agencies · Wedge: monitor payment gateway failures, handoffs, and revenue-impacting exceptions
compatibility
woocommerce
Validate Now
card complete
Evidence linked to opportunity
5 star review
EchoRewards — Refer-a-Friend & Referral Program for WooCommerce · A Useful Plugin for My WooCommerce Store!
mixed
support · low severity · relevance 0.63
Unique URL
Unique URL: users show missing feature, pricing, support pain that may indicate a product gap.
checkout and revenue assurance
Payment Gateway revenue assurance for protecting checkout revenue and order operations
Buyer: store owners and WooCommerce agencies · Wedge: monitor payment gateway failures, handoffs, and revenue-impacting exceptions
missing feature
pricing
support
reliable
Validate Now
card complete
Evidence linked to opportunity
1 replies
EchoRewards — Refer-a-Friend & Referral Program for WooCommerce · Would like to check, 1.
question
support · low severity · relevance 0.51
language
language: users show missing feature pain that may indicate a product gap.
checkout and revenue assurance
Payment Gateway revenue assurance for protecting checkout revenue and order operations
Buyer: store owners and WooCommerce agencies · Wedge: monitor payment gateway failures, handoffs, and revenue-impacting exceptions
missing feature
form
Validate Now
card complete
Evidence linked to opportunity
1 replies
EchoRewards — Refer-a-Friend & Referral Program for WooCommerce · Hi, We would like to inform you that the “Echo Rewards” plugin includes a POT file, which allows you to translate any string into Hebrew using your preferred translation or multilingual plugin.
question
support · low severity · relevance 0.51
How can i enable a referral link for a specific user role only
How can i enable a referral link for a specific user role only: users show missing feature pain that may indicate a product gap.
checkout and revenue assurance
Payment Gateway revenue assurance for protecting checkout revenue and order operations
Buyer: store owners and WooCommerce agencies · Wedge: monitor payment gateway failures, handoffs, and revenue-impacting exceptions
missing feature
Validate Now
card complete
Evidence linked to opportunity
1 replies
EchoRewards — Refer-a-Friend & Referral Program for WooCommerce · Hi, At the moment, the plugin doesn’t have an option to restrict referral links to a specific user role such as contributor .