WPIntell

Source evidence

Your plugin breaks elementor reviews arrow functionality

Elements Plus! · support · 2020-03-19T13:04:00+00:00

mixedsentiment
mediumseverity
0.84relevance
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Conversation

support
tonijeto resolved
Hello, We have installed your plugin and I noticed that arrows on standard elementor reviews widget do not work. Actually they work when fast clicking on them but not in the same spot. Also, auto slide is blocked. We contacted elementor plugins support and they told us that when they deactivated your plugin, reviews widget started to work normally again. So there is some conflict. Here is the page: https://www.magfast.com/coronavirus-message-to-team/ Can you please look into it? Thank you for your help in advance. Toni This topic was modified 6 years, 2 months ago by tonijeto . The page I need help with: [ log in to see the link] Hi there, can you try this .elementor-widget-reviews .swiper-wrapper, .elementor-widget-testimonial-carousel .swiper-wrapper,.swiper-container-android .swiper-slide, .swiper-wrapper{ transition-duration:0.8s!important; } in your custom CSS box under Customize->Additional CSS and let me know if this works? Hi Fotis, Thank you for a quick response. OMG, that actually works. Both arrows and sliding is now working. So, only CSS rule got overridden? Thank you so much. Regards, Toni Yes, while this certainly is a conflict with our plugin, we are going to release a fix for this. Thank you for you patience. Also, we’d really appreciate if you could you take a minute and rate our plugin at https://wordpress.org/support/plugin/elements-plus/reviews/ Thank you for a quick resolve. I rated the plugin with 5 stars. Cheers! Toni Thank you!

Comments

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Fotis 2020-03-19T13:56:00+00:00

Hi there, can you try this .elementor-widget-reviews .swiper-wrapper, .elementor-widget-testimonial-carousel .swiper-wrapper,.swiper-container-android .swiper-slide, .swiper-wrapper{ transition-duration:0.8s!important; } in your custom CSS box under Customize->Additional CSS and let me know if this works?

tonijeto 2020-03-19T14:10:00+00:00

Hi Fotis, Thank you for a quick response. OMG, that actually works. Both arrows and sliding is now working. So, only CSS rule got overridden? Thank you so much. Regards, Toni

Fotis 2020-03-19T14:30:00+00:00

Yes, while this certainly is a conflict with our plugin, we are going to release a fix for this. Thank you for you patience. Also, we’d really appreciate if you could you take a minute and rate our plugin at https://wordpress.org/support/plugin/elements-plus/reviews/

tonijeto 2020-03-19T14:34:00+00:00

Thank you for a quick resolve. I rated the plugin with 5 stars. Cheers! Toni

Fotis 2020-03-23T20:26:00+00:00

Thank you!