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Wrong prices

Cost Calculator Builder · support · 2026-05-05T11:30:00+00:00

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Conversation

support
patrycja12z unresolved
Hi, I am writing to report a technical issue with the Cost Calculator Builder plugin. I have noticed a significant discrepancy between the price calculated in real-time on the front-end and the price recorded in the “Orders”. For example, the price in the live calculator is PLN 413,757.00, while in the Orders tab it is only PLN 308,899.00. How can this problem be solved? The problem occurs when multiple items are selected. In addition, not all selected items are visible in the Order, hence the probably different price. Hi, Thank you for reaching out. Could you please export your calculator to a cloud drive and share the link with us so we can take a closer look at it? This issue is most likely related to incorrect formula configuration, so we need to review the calculator setup in detail. How to export: https://docs.stylemixthemes.com/cost-calculator-builder/plugin-features/working-on-existing-calculators#export Best regards, Bill Hi, Thank you for your reply. I updated the plugin and everything is working fine now. Best regards, Patrycja Klepacz Hi Patrycja, Thank you for the update! I’m glad to hear everything is working fine now. If you need any further assistance, feel free to reach out anytime. Best regards, Bill

Comments

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patrycja12z 2026-05-05T11:31:00+00:00

The problem occurs when multiple items are selected.

patrycja12z 2026-05-05T11:55:00+00:00

In addition, not all selected items are visible in the Order, hence the probably different price.

BillStylemixThemes 2026-05-07T04:14:00+00:00

Hi, Thank you for reaching out. Could you please export your calculator to a cloud drive and share the link with us so we can take a closer look at it? This issue is most likely related to incorrect formula configuration, so we need to review the calculator setup in detail. How to export: https://docs.stylemixthemes.com/cost-calculator-builder/plugin-features/working-on-existing-calculators#export Best regards, Bill

patrycja12z 2026-05-25T08:15:00+00:00

Hi, Thank you for your reply. I updated the plugin and everything is working fine now. Best regards, Patrycja Klepacz

BillStylemixThemes 2026-05-26T04:32:00+00:00

Hi Patrycja, Thank you for the update! I’m glad to hear everything is working fine now. If you need any further assistance, feel free to reach out anytime. Best regards, Bill