Source evidence

Wrong IP address

Stop WP Emails Going to Spam · support · 2021-02-26T07:02:00+00:00

Stop WP Emails Going to Spam plugin evidence original source source API

neutralsentiment

highseverity

0.69relevance

7replies

Evidence linked to opportunitycommercial context

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Open evidence

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Conversation

support

vapemex resolved

Hello, When try to set up the plugin appears that IP address as below: Sender Permitted From ( SPF ) Server Info Server IP Address: 127.0.0.1 IPv4 SPF Record Cannot get DNS records – refresh this page – if you still get this message after a few refreshes you may want to check your domain DNS control panel I know 127.0.0.1 is not server IP. How could I do in order the plugin detects the real IP. DNS records are not on server, are on GoDaddy. Hi, your enquiry is the same as several here, where people’s servers can not find their external IP Address. If you use +a having the IP address is not actually required. I will fix the messaging in a future release, but it does the report from this plugin about SPF is advisory only and does not impact email delivery. Alan Hello, I do have +a in the SPF within DNS records on GoDaddy. But website is hosted at different server. In the plugins message says the following: SPF Record Cannot get DNS records – refresh this page – if you still get this message after a few refreshes you may want to check your domain DNS control panel I think is because it doesnt recognize the real server IP. Fernando That is fine +a points to teh IP of your webserver not GoDaddy DNS so all is fine. Then why the message below appears and cant do anything? SPF Record Cannot get DNS records – refresh this page – if you still get this message after a few refreshes you may want to check your domain DNS control panel Maybe is important to mention that I have multisite with different domains for each store/website. Then why the message below appears and cant do anything? Because my plugin cant read your DNS – the message is just advisory to help you check your SPF – but does not impact functionality. There are other services that you can also use to check your SPF for instance https://mxtoolbox.com/spf.aspx Ok, SPF is correct. I checked on many web services that check SPF records. The issue is that emails still going to Spam :S

Commercial Context

Opportunity

lead capture reliability

Email lead-capture reliability for protecting form submissions and lead routing

Buyer: marketing teams, agencies, and lead-generation site owners

Wedge: monitor email submissions, notification delivery, spam, and CRM handoffs

Proof Blocked card complete market

Analysis

heuristic-v1

Summary: Wrong IP address: users show security, bugs, support pain that may indicate a product gap.

Evidence quote: I will fix the messaging in a future release, but it does the report from this plugin about SPF is advisory only and does not impact email delivery.

Affected feature: email

security bugs support migration

Plugin

API

Stop WP Emails Going to Spam

10.0K active installs · 168.4K downloads · rating 96.0

email envelope sender phpmail phpmailer spam

Comments

7 shown

Alan Fuller 2021-02-26T08:51:00+00:00

Hi, your enquiry is the same as several here, where people’s servers can not find their external IP Address. If you use +a having the IP address is not actually required. I will fix the messaging in a future release, but it does the report from this plugin about SPF is advisory only and does not impact email delivery. Alan

vapemex 2021-02-26T16:44:00+00:00

Hello, I do have +a in the SPF within DNS records on GoDaddy. But website is hosted at different server. In the plugins message says the following: SPF Record Cannot get DNS records – refresh this page – if you still get this message after a few refreshes you may want to check your domain DNS control panel I think is because it doesnt recognize the real server IP. Fernando

Alan Fuller 2021-02-26T17:05:00+00:00

That is fine +a points to teh IP of your webserver not GoDaddy DNS so all is fine.

vapemex 2021-02-26T17:10:00+00:00

Then why the message below appears and cant do anything? SPF Record Cannot get DNS records – refresh this page – if you still get this message after a few refreshes you may want to check your domain DNS control panel

vapemex 2021-02-26T17:11:00+00:00

Maybe is important to mention that I have multisite with different domains for each store/website.

Alan Fuller 2021-02-26T18:01:00+00:00

Then why the message below appears and cant do anything? Because my plugin cant read your DNS – the message is just advisory to help you check your SPF – but does not impact functionality. There are other services that you can also use to check your SPF for instance https://mxtoolbox.com/spf.aspx

vapemex 2021-02-27T02:40:00+00:00

Ok, SPF is correct. I checked on many web services that check SPF records. The issue is that emails still going to Spam :S