WPIntell

Source evidence

Wrong code, try again.

2-Step Verification by BestWebSoft – WordPress Anti-spam and Anti Hacker Plugin · support · 2018-01-24T15:24:00+00:00

mixedsentiment
mediumseverity
0.8relevance
1replies
Evidence linked to opportunitycommercial context

Proof Health

Open evidence

Commercial opportunities need traceable source links before they are treated as build-worthy.

7 / 36 rows with source links

19.4% of this page's analysis has direct source links.

0 build-decision rows missing links

0 rows here require auditable proof before promotion.

29 rows with no attached evidence

0 rows have source counts but still need direct links.

Conversation

support
Spannerman resolved
Hi, When setting up the google authenticator on a user profile and scan the QR code, enter the code generated and verify it, errors with “Wrong code, try again” Works fine with email verification, any idea why it doesn’t like the codes? Regards Neil Hi, Thank you for contacting us! Unfortunately, we cannot reproduce this problem on our local environment. Please provide the access credentials to your WordPress admin dashboard (with Administrator’s permissions) and the FTP credentials (host, username, and password), in order to detect the reason and find the solution. During making tests we’ll probably deactivate some of your plugins or switch the theme. That’s why before giving the access, we recommend you to make a full backup of your site. Since this data is confidential, maybe, it would be better if you create a private ticket on our support forum ( https://support.bestwebsoft.com/hc/en-us/requests/new ). Please include a link to this post, so that we could recall the case immediately.

Comments

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bestwebsoft 2018-01-26T13:53:00+00:00

Hi, Thank you for contacting us! Unfortunately, we cannot reproduce this problem on our local environment. Please provide the access credentials to your WordPress admin dashboard (with Administrator’s permissions) and the FTP credentials (host, username, and password), in order to detect the reason and find the solution. During making tests we’ll probably deactivate some of your plugins or switch the theme. That’s why before giving the access, we recommend you to make a full backup of your site. Since this data is confidential, maybe, it would be better if you create a private ticket on our support forum ( https://support.bestwebsoft.com/hc/en-us/requests/new ). Please include a link to this post, so that we could recall the case immediately.