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WPForms Not Capturing Data

UTM Event Tracker and Analytics, UTM Grabber · support · 2025-02-20T19:25:00+00:00

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support
grubbrrkmitchel resolved
I’ve just implemented this plugin and it seems to be picking up UTM data as expected, however after following the steps in the documentation to pass data through WPForms, the entry comes up with Empty . I am using {utm_event_tracker_utm_campaign} but have also tried {utm_event_tracker:utm_campaign} to no avail. Is there something I am doing incorrectly? Hi, I just checked after reading your message. It is working great on my end after seeing the guidelines I attached for WPForms. I am using the lite version of WPForms. I think you entered this smart tag {utm_event_tracker_utm_campaign} at a default value of the targetted field. Please try again after appending UTM values in the URL https://example.com/?utm_campaign=test+wp+forms&utm_source=google&utm_medium=email . Let me know if you are still seeing problems. Thanks, Repon Looks like the error must have been in the URL formatting. This worked correctly, thank you for the help! Hi @grubbrrkmitchel , If you are happy with the support, please don’t forget to leave a review here https://wordpress.org/support/plugin/utm-event-tracker-and-analytics/reviews Thanks,

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Repon Hossain 2025-02-21T02:16:00+00:00

Hi, I just checked after reading your message. It is working great on my end after seeing the guidelines I attached for WPForms. I am using the lite version of WPForms. I think you entered this smart tag {utm_event_tracker_utm_campaign} at a default value of the targetted field. Please try again after appending UTM values in the URL https://example.com/?utm_campaign=test+wp+forms&utm_source=google&utm_medium=email . Let me know if you are still seeing problems. Thanks, Repon

grubbrrkmitchel 2025-02-21T14:16:00+00:00

Looks like the error must have been in the URL formatting. This worked correctly, thank you for the help!

Repon Hossain 2025-02-21T15:05:00+00:00

Hi @grubbrrkmitchel , If you are happy with the support, please don’t forget to leave a review here https://wordpress.org/support/plugin/utm-event-tracker-and-analytics/reviews Thanks,