Source evidence

WPCA menu (horizontal)

WP Customer Area · support · 2024-09-01T12:09:00+00:00

WP Customer Area plugin evidence original source source API

complaintsentiment

mediumseverity

0.88relevance

1replies

Evidence linked to opportunitycommercial context

Proof Health

Open evidence

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5 / 33 rows with source links

15.2% of this page's analysis has direct source links.

0 build-decision rows missing links

0 rows here require auditable proof before promotion.

28 rows with no attached evidence

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Conversation

support

Vladimir unresolved

Hi, since uknown time, I have some issue with horizontal WPCA menu under Dashboard – links to My Pages, My Files are not working – when I hover it, there is no url … Only for Dashboard. When hovering, there is only chnage with # in the end of url -> https://www.xxxx/klientska-sekce/nastenka/ https://www.xxxx/klientska-sekce/nastenka/# (instead of e.g. https://www.xxx.cz/klientska-sekce/nastenka/my-files When I add the menu items to main navigation menu, it works fine. I dont know it this is issue due incompatibility with other plugins, or with WP core (6.6.1, PHP 7.4.33) I reset Menu and Pages as well, but no change. Is it possible to reinstall plugin without loss of data? Thank you for advise. The page I need help with: [ log in to see the link] Hello, Sorry for the delay. I dont know it this is issue due incompatibility with other plugins You could actually be right. There is probably a plugin or theme conflict. Could you first check that by following this guide ? Also, could you open the dev tools panel (CTRL + SHIFT + i), open the console tab, and check if you see any red output error while clicking one of those menu items? Is it possible to reinstall plugin without loss of data? Deleting and reinstalling WP Customer Area or its addons won’t cause any data loss. However, I bet it won’t solve the issue. Best regards.

Commercial Context

Opportunity

access control and account operations

Client Portal access-control assurance for keeping user access, permissions, and protected content correct

Buyer: membership site owners, agencies, and operations teams

Wedge: test client portal roles, protected content, SSO/login handoffs, and private-data exposure

Proof Blocked card complete market

Analysis

heuristic-v1

Summary: WPCA menu (horizontal): users show bugs, compatibility, missing feature pain that may indicate a product gap.

Evidence quote: WPCA menu (horizontal) Hi, since uknown time, I have some issue with horizontal WPCA menu under Dashboard – links to My Pages, My Files are not working – when I hover it, there is no url … Only for Dashboard.

Affected feature: dashboard

bugs compatibility missing feature support

Plugin

API

WP Customer Area

10.0K active installs · 673.9K downloads · rating 80.0

client area client portal customer area customer portal private files

Comments

1 shown

Thomas 2024-10-10T08:09:00+00:00

Hello, Sorry for the delay. I dont know it this is issue due incompatibility with other plugins You could actually be right. There is probably a plugin or theme conflict. Could you first check that by following this guide ? Also, could you open the dev tools panel (CTRL + SHIFT + i), open the console tab, and check if you see any red output error while clicking one of those menu items? Is it possible to reinstall plugin without loss of data? Deleting and reinstalling WP Customer Area or its addons won’t cause any data loss. However, I bet it won’t solve the issue. Best regards.