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WP Password Plugin shows two screens

WPEPP – Essential Security, Password Protect & Login Page Customizer · support · 2023-03-05T18:28:00+00:00

WPEPP – Essential Security, Password Protect & Login Page Customizer plugin evidence original source source API
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support
ianchristman resolved
Custom settings do not help. All protected pages have two pw panels. The page I need help with: [ log in to see the link] Hi, Thank you for bringing the issue to our attention. After investigating, we have not found any issues with our plugin. It’s possible that there may be a conflict with another plugin on your website. To resolve this issue, we recommend using custom CSS code. You can go to the customization settings and add the CSS code we’ve provided below to see if it resolves the issue: /*Start css code */ div#wpppass:first-child { display: none; } We hope that this solution resolves the issue you’re experiencing. If you have any further questions or concerns, please let us know, and we will be happy to assist you. Thank you for using our plugin. Hello Noor, That worked great. Thank you, Ian I have the same issue! The password area shows up three times and messed up the header. Your CSS Code doesn’t work in my case. When I open the theme customizer, all is fine. It’s only on the frontend. https://www.fuehlfragen.de/schulen/ Appreciate your help! @birgittetuepker – it looks like you fixed this. What was the solution? I’m having the same issue, and @nalam-1 is not responding. @time2getonline Hi Jason, the issue was gone with the next Divi Update (I‘m working with the Divi Pagebuilder). ahh – ok, thanks @birgittetuepker for the quick response. This client is using wpbakery, so i’ll try barking up that tree.

Comments

6 shown
Noor Alam 2023-03-07T12:55:00+00:00

Hi, Thank you for bringing the issue to our attention. After investigating, we have not found any issues with our plugin. It’s possible that there may be a conflict with another plugin on your website. To resolve this issue, we recommend using custom CSS code. You can go to the customization settings and add the CSS code we’ve provided below to see if it resolves the issue: /*Start css code */ div#wpppass:first-child { display: none; } We hope that this solution resolves the issue you’re experiencing. If you have any further questions or concerns, please let us know, and we will be happy to assist you. Thank you for using our plugin.

ianchristman 2023-03-07T14:03:00+00:00

Hello Noor, That worked great. Thank you, Ian

birgittetuepker 2023-03-07T14:13:00+00:00

I have the same issue! The password area shows up three times and messed up the header. Your CSS Code doesn’t work in my case. When I open the theme customizer, all is fine. It’s only on the frontend. https://www.fuehlfragen.de/schulen/ Appreciate your help!

Jason Finnerty 2023-06-24T14:38:00+00:00

@birgittetuepker – it looks like you fixed this. What was the solution? I’m having the same issue, and @nalam-1 is not responding.

birgittetuepker 2023-06-24T14:41:00+00:00

@time2getonline Hi Jason, the issue was gone with the next Divi Update (I‘m working with the Divi Pagebuilder).

Jason Finnerty 2023-06-24T14:44:00+00:00

ahh – ok, thanks @birgittetuepker for the quick response. This client is using wpbakery, so i’ll try barking up that tree.