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Plugin Detective – Troubleshooting Conflicts · review · 2024-11-06T22:31:00+00:00

Plugin Detective – Troubleshooting Conflicts plugin evidence original source source API
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review · 1 stars
LB39 unresolved
Installed and activated, and i got a 403 error in NGINX. I was able to resolve the 403, but this led to a new issue, “Error establishing a database connection.” I spoke with a programmer, who said “this is not something we can fix as its the way the plugin is written. The database connection IS working properly, so the plugin is altering the method in some way, which is breaking it.” Seems that I’m not the only one with this issue. I sure wish Support would respond with a solution. Hello @lecb , we’re so sorry to hear you ran into that issue 🙁 We understand it can be frustrating and we’d love to help you get things squared away. If you’re interested in troubleshooting with us, please reach out to us at support@ssaplugin.com . We look forward to hearing from you and making this right.

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Cyn 2024-11-06T23:27:00+00:00

Hello @lecb , we’re so sorry to hear you ran into that issue 🙁 We understand it can be frustrating and we’d love to help you get things squared away. If you’re interested in troubleshooting with us, please reach out to us at support@ssaplugin.com . We look forward to hearing from you and making this right.