Conversation
supportI use Image Optimiser by Elementor and it seems that Lossless mode gives the same result as Lossy. No difference, both lossy. Both files have equal size – 76kb, which looks like lossy. Other Lossless optimised photos have 30-40kb size and certainly look like lossy optimised There is only one switcher lossless-lossy, what I could do wrong? The page I need help with: [ log in to see the link]
Hi @glebtum , Could you please share the original image with us and what format it was in? (you can just share it in the same page link) Best,
Sure, have added original and also another two photos with before/after slider. After is “lossless”
Hi, Thank you for your feedback, we have made a change to the service to fix your issue. Please check again and update if now it works well for you.
Thanks for the update. Now it 1) Doesn’t convert from jpeg to webp 2) Doesn’t give the option to restore original (critical) https://monosnap.com/file/aj238zqGc1XgHMcpbjxgSXloyOugKq My Elementor image optimiser settings: https://monosnap.com/file/sn5yogiD54dPyUyI4a255Pp6RcIA4O
Have to update – no need in option “restore to original” now. The plugin just doesn’t do anything with the original file now. Just report “optimised” and that’s it. No lossy conversion:) and no conversion https://monosnap.com/file/FvryoihbpiWaSiCKL5sg46CtGn5Uw4
Thank you for confirming the remaining issues. In this case, it would appear that when the system converted your image to WebP, the WebP version came out larger than the original. In this case, we do not do not deduct from your credits and do not replace the original image in order to retain the smallest image sizes for your image library.
Thank you. That is fair, but now all images in jpeg format I convert with Image optimiser by Elementor appear to be larger than original. If I understan you correctly. https://monosnap.com/file/h1LyKywFgEs0hGoY5fno9cTK0LRX6c I’m not charged but the purpose was to be charged and reduce file size. Here I’ve done the same process with another plugin: https://monosnap.com/file/dBAYKu1it89HTTPXJn6ivHxtkDakjY all works. (although I don’t see webp file neither) So, what would you recommend me? Thanks in advance
Hi @glebtum , Could you please share the original image with us and what format it was in? (you can just share it in the same page link) Best,
Sure, have added original and also another two photos with before/after slider. After is “lossless”
Hi, Thank you for your feedback, we have made a change to the service to fix your issue. Please check again and update if now it works well for you.
Thanks for the update. Now it 1) Doesn’t convert from jpeg to webp 2) Doesn’t give the option to restore original (critical) https://monosnap.com/file/aj238zqGc1XgHMcpbjxgSXloyOugKq My Elementor image optimiser settings: https://monosnap.com/file/sn5yogiD54dPyUyI4a255Pp6RcIA4O
Have to update – no need in option “restore to original” now. The plugin just doesn’t do anything with the original file now. Just report “optimised” and that’s it. No lossy conversion:) and no conversion https://monosnap.com/file/FvryoihbpiWaSiCKL5sg46CtGn5Uw4
Thank you for confirming the remaining issues. In this case, it would appear that when the system converted your image to WebP, the WebP version came out larger than the original. In this case, we do not do not deduct from your credits and do not replace the original image in order to retain the smallest image sizes for your image library.
Thank you. That is fair, but now all images in jpeg format I convert with Image optimiser by Elementor appear to be larger than original. If I understan you correctly. https://monosnap.com/file/h1LyKywFgEs0hGoY5fno9cTK0LRX6c I’m not charged but the purpose was to be charged and reduce file size. Here I’ve done the same process with another plugin: https://monosnap.com/file/dBAYKu1it89HTTPXJn6ivHxtkDakjY all works. (although I don’t see webp file neither) So, what would you recommend me? Thanks in advance