Source evidence

WordPress database error

MalCare WordPress Security Plugin – Malware Scanner, Cleaner, Security Firewall · support · 2024-06-19T08:24:00+00:00

MalCare WordPress Security Plugin – Malware Scanner, Cleaner, Security Firewall plugin evidence original source source API

complaintsentiment

highseverity

1.0relevance

2replies

Evidence linked to opportunitycommercial context

Proof Health

Open evidence

Commercial opportunities need traceable source links before they are treated as build-worthy.

5 / 21 rows with source links

23.8% of this page's analysis has direct source links.

0 build-decision rows missing links

0 rows here require auditable proof before promotion.

16 rows with no attached evidence

0 rows have source counts but still need direct links.

Conversation

support

rruyter unresolved

With debugging turned on, I found this in my log. Is this an indication of a bug in the plugin? I x-ed out the IP adresss and removed the wordpress prefix. I think this is related to this plugin, since it mentions table <wordpress prefix>_bv_lp_requests. WordPress database error Column 'username' cannot be null for query REPLACE INTO <wp_prefix>_bv_lp_requests ( ip , status , time , category , username , request_id , message ) VALUES ('x.x.x.x', '2', '1718749248', '7', NULL, '19919161846672083ff4050', 'Login Success') made by require('wp-blog-header.php'), require_once('wp-includes/template-loader.php'), do_action('template_redirect'), WP_Hook->do_action, WP_Hook->apply_filters, WC_AJAX::do_wc_ajax, do_action('wc_ajax_checkout'), WP_Hook->do_action, WP_Hook->apply_filters, WC_AJAX::checkout, WC_Checkout->process_checkout, WC_Checkout->process_customer, wc_create_new_customer, wp_insert_user, do_action('user_register'), WP_Hook->do_action, WP_Hook->apply_filters, {closure}, do_action('wp_login'), WP_Hook->do_action, WP_Hook->apply_filters, MCProtectLP_V556->loginSuccess, MCProtectLP_V556->log, MCProtectLogger_V556->log, MCProtectLoggerDB_V556->log, MCWPDb->replaceIntoBVTable The page I need help with: [ log in to see the link] Hey, Thank you for your message. We checked the website & the logs for this particular request, we can see that the issue might be due to another plugin that you have on the website. Can you create a ticket with our team at support[@]malcare[.]com? Our team can share the details about the other plugin and also validate our findings. Thank you! Hello again, Concerning this issue, I have gotten some feedback from the crew ‘Redirect Login to WooCommerce “My account” Page’ You can read it in this thread. Option 3 seems to be the best option. https://wordpress.org/support/topic/conflict-when-a-user-places-an-order/#post-17858627

Commercial Context

Opportunity

trust and abuse-prevention operations

Malware Scanner abuse-prevention assurance for keeping sites trusted, protected, and recoverable

Buyer: site owners, agencies, and maintenance teams

Wedge: test malware scanner lockouts, bot/spam defenses, risky access changes, and incident alerts

Proof Blocked card complete market

Analysis

heuristic-v1

Summary: WordPress database error: users show bugs, compatibility, performance pain that may indicate a product gap.

Evidence quote: WordPress database error With debugging turned on, I found this in my log.

Affected feature: checkout

bugs compatibility performance missing feature

Plugin

API

MalCare WordPress Security Plugin – Malware Scanner, Cleaner, Security Firewall

200.0K active installs · 18.1M downloads · rating 88.0

firewall malware removal malware scanner vulnerabilities wordpress security

Comments

2 shown

amanbv 2024-06-21T12:44:00+00:00

Hey, Thank you for your message. We checked the website & the logs for this particular request, we can see that the issue might be due to another plugin that you have on the website. Can you create a ticket with our team at support[@]malcare[.]com? Our team can share the details about the other plugin and also validate our findings. Thank you!

rruyter 2024-06-30T08:09:00+00:00

Hello again, Concerning this issue, I have gotten some feedback from the crew ‘Redirect Login to WooCommerce “My account” Page’ You can read it in this thread. Option 3 seems to be the best option. https://wordpress.org/support/topic/conflict-when-a-user-places-an-order/#post-17858627