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supportI have installed the official woocommerce subscription plugin and setup the payment gateway but when trying to do the checkout with the subscription product. it is giving me the error:- Error: 400 Bad Request see the screenshot here https://tinyurl.com/29v5q4e3
Hi @mwbdanish , I understand how frustrating it must be to run into this error while trying to process a subscription checkout. Thanks for sharing the screenshot; it helps in diagnosing the issue more effectively. From the error message, it looks like the issue is related to your Payfast setup. Specifically, the error “Generated signature does not match submitted signature” indicates that some details, such as your Merchant ID and Key, may not be correctly entered. Since the connection between your store and Payfast isn’t working as expected, I’d recommend reviewing your Payfast setup to ensure all credentials are correctly configured. You can follow this documentation for guidance on setting up Payfast correctly: https://woocommerce.com/document/payfast-payment-gateway/ . Once you’ve reviewed your setup, try processing the checkout again and let me know if the issue persists. I’m happy to help further if needed!
I have identified the issue. I tested it on the live site, and it is functioning correctly.
Hello @mwbdanish , Thank you for the update and for letting us know that everything is now functioning correctly on your live site. I’m glad the issue has been resolved! I’ll go ahead and mark this thread as resolved. If you encounter any further issues in the future, please feel free to start a new thread here: https://wordpress.org/support/plugin/woocommerce/#new-topic-0 Thanks again, and have a great day!
Hi @mwbdanish , I understand how frustrating it must be to run into this error while trying to process a subscription checkout. Thanks for sharing the screenshot; it helps in diagnosing the issue more effectively. From the error message, it looks like the issue is related to your Payfast setup. Specifically, the error “Generated signature does not match submitted signature” indicates that some details, such as your Merchant ID and Key, may not be correctly entered. Since the connection between your store and Payfast isn’t working as expected, I’d recommend reviewing your Payfast setup to ensure all credentials are correctly configured. You can follow this documentation for guidance on setting up Payfast correctly: https://woocommerce.com/document/payfast-payment-gateway/ . Once you’ve reviewed your setup, try processing the checkout again and let me know if the issue persists. I’m happy to help further if needed!
I have identified the issue. I tested it on the live site, and it is functioning correctly.
Hello @mwbdanish , Thank you for the update and for letting us know that everything is now functioning correctly on your live site. I’m glad the issue has been resolved! I’ll go ahead and mark this thread as resolved. If you encounter any further issues in the future, please feel free to start a new thread here: https://wordpress.org/support/plugin/woocommerce/#new-topic-0 Thanks again, and have a great day!