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Source evidence

WooCommerce Customizer is inactive

Customizer for WooCommerce · support · 2020-09-28T08:16:00+00:00

Customizer for WooCommerce plugin evidence original source source API
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mediumseverity
0.85relevance
2replies
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Conversation

support
alezucchi resolved
I’m getting this error: “WooCommerce Customizer is inactive. This plugin requires WooCommerce 3.0.9 or newer.” I have WooCommerce version 4.5.2 installed. If I attempt to click the button to “run the WooCommerce database upgrade” I get a blank page that says “The link you followed has expired.” Any help would be much appreciated! Hey @alezucchi Thanks for contacting us about WooCommerce Customizer! I am happy to help out 🙂 If the link on the top of the page is not functioning, you should be able to update the database by going to WooCommerce > Status > Tools and clicking the Update Database link there. Can you please let me know if this link lets you update the WooCommerce database? Cheers, Steve Hey @alezucchi , It has been a while since we heard from you, so I’m going to mark this topic as resolved. If you’re still experiencing issues please create a new thread if you have further questions. Thanks, Ian

Comments

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Steve 2020-10-01T13:48:00+00:00

Hey @alezucchi Thanks for contacting us about WooCommerce Customizer! I am happy to help out 🙂 If the link on the top of the page is not functioning, you should be able to update the database by going to WooCommerce > Status > Tools and clicking the Update Database link there. Can you please let me know if this link lets you update the WooCommerce database? Cheers, Steve

Ian Misner 2020-10-13T20:20:00+00:00

Hey @alezucchi , It has been a while since we heard from you, so I’m going to mark this topic as resolved. If you’re still experiencing issues please create a new thread if you have further questions. Thanks, Ian