Source evidence

Wodpress 5.7 and PHP 8 Support

Jetpack VaultPress · support · 2021-06-05T15:19:00+00:00

Jetpack VaultPress plugin evidence original source source API

complaintsentiment

mediumseverity

0.93relevance

2replies

Evidence linked to opportunitycommercial context

Proof Health

Open evidence

Commercial opportunities need traceable source links before they are treated as build-worthy.

6 / 32 rows with source links

18.8% of this page's analysis has direct source links.

0 build-decision rows missing links

0 rows here require auditable proof before promotion.

26 rows with no attached evidence

0 rows have source counts but still need direct links.

Conversation

support

pappaclart unresolved

When will your team provide an update as it has been 10 months? Also plugin says only tested up to wordpress 5.5.5 yet I am on 5.7.2. Also does the plkugin support PHP 8? Thanks Hi there! We haven’t tested VaultPress with PHP 8 and WP 5.7 because we have stopped new developments for the plugin. We have discontinued all the VaultPress-related plans in favour of our new plans offer featuring the Jetpack Backup system – that’s the reason we haven’t tested the plugin compatibility with the new software updates. We’ll keep providing support for the legacy plans should users stumble upon connection/backup/restore issues. Hope that answers your question! Hello Stef Thanks for the reply. We are already on an existing plan and do not use the free version but the plugin has still not been updated in a good while. I noticed that your new plans are different to the existing plan tha we are on and have paid for. Tough you are telling me that you have stopped updating the vaultpress plugin even for the plan we are currently on despite us paying for it? If it helps the website is https://www.mcnews.com.au/ Thanks Regards Ryan This reply was modified 4 years, 11 months ago by pappaclart .

Commercial Context

Opportunity

trust and abuse-prevention operations

Security abuse-prevention assurance for keeping sites trusted, protected, and recoverable

Buyer: site owners, agencies, and maintenance teams

Wedge: test security lockouts, bot/spam defenses, risky access changes, and incident alerts

Proof Blocked card complete market

Analysis

heuristic-v1

Summary: Wodpress 5.7 and PHP 8 Support: users show bugs, compatibility, pricing pain that may indicate a product gap.

Evidence quote: Wodpress 5.7 and PHP 8 Support When will your team provide an update as it has been 10 months?

Affected feature: backup

bugs compatibility pricing support

Plugin

API

Jetpack VaultPress

10.0K active installs · 2.0M downloads · rating 76.0

archive back up malware security virus

Comments

2 shown

Stef (a11n) 2021-06-08T17:06:00+00:00

Hi there! We haven’t tested VaultPress with PHP 8 and WP 5.7 because we have stopped new developments for the plugin. We have discontinued all the VaultPress-related plans in favour of our new plans offer featuring the Jetpack Backup system – that’s the reason we haven’t tested the plugin compatibility with the new software updates. We’ll keep providing support for the legacy plans should users stumble upon connection/backup/restore issues. Hope that answers your question!

pappaclart 2021-06-10T10:01:00+00:00

Hello Stef Thanks for the reply. We are already on an existing plan and do not use the free version but the plugin has still not been updated in a good while. I noticed that your new plans are different to the existing plan tha we are on and have paid for. Tough you are telling me that you have stopped updating the vaultpress plugin even for the plan we are currently on despite us paying for it? If it helps the website is https://www.mcnews.com.au/ Thanks Regards Ryan This reply was modified 4 years, 11 months ago by pappaclart .