Source evidence

will no let me save FAQ

Ultimate FAQ Accordion Plugin · support · 2024-07-02T15:45:00+00:00

Ultimate FAQ Accordion Plugin plugin evidence original source source API

mixedsentiment

highseverity

0.88relevance

2replies

Evidence linked to opportunitycommercial context

Proof Health

Open evidence

Commercial opportunities need traceable source links before they are treated as build-worthy.

3 / 26 rows with source links

11.5% of this page's analysis has direct source links.

0 build-decision rows missing links

0 rows here require auditable proof before promotion.

23 rows with no attached evidence

0 rows have source counts but still need direct links.

Conversation

support

alexlytle resolved

I’m PHP 8.1 this worked on the last version of this plugin now it this version is broken https://www.youtube.com/watch?v=qvdyIXis2KQ Hi Alex, Unfortunately, we’re not able to replicate this on our end. Could you please enable WordPress’s debug mode and log ( https://wordpress.org/support/article/debugging-in-wordpress/ ) and then make the error happen again? Does it give a more descriptive error this time (hopefully with reference to a specific file in our plugin)? Could you also check the log to see if there are any entries related to/at the time the error occurred, and forward that section to us? You can keep WP_DEBUG_DISPLAY set to false so the log entries do not display on your website, if that would help.

Commercial Context

Opportunity

support triage and conversation operations

Faq support operations workflow for reducing support load and keeping customer conversations moving

Buyer: support-heavy site owners, agencies, and community operators

Wedge: triage repeated faq threads, failed replies, knowledge gaps, and escalation workload

Proof Blocked card complete market

Analysis

heuristic-v1

Summary: will no let me save FAQ: users show bugs, compatibility, support pain that may indicate a product gap.

Evidence quote: will no let me save FAQ I’m PHP 8.1 this worked on the last version of this plugin now it this version is broken I’m PHP 8.1 this worked on the last version of this plugin now it this version is broken https://www.youtube.com/watch?v=qvdyIXis2KQ Hi Alex, Unfortunately, we’re not able to replicate this on our end.

Affected feature: bugs

bugs compatibility support support

Plugin

API

Ultimate FAQ Accordion Plugin

30.0K active installs · 2.3M downloads · rating 92.0

accordion faq faq block faqs woocommerce faq

Comments

2 shown

alexlytle 2024-07-02T15:49:00+00:00

https://www.youtube.com/watch?v=qvdyIXis2KQ

jaysupport 2024-07-03T18:54:00+00:00

Hi Alex, Unfortunately, we’re not able to replicate this on our end. Could you please enable WordPress’s debug mode and log ( https://wordpress.org/support/article/debugging-in-wordpress/ ) and then make the error happen again? Does it give a more descriptive error this time (hopefully with reference to a specific file in our plugin)? Could you also check the log to see if there are any entries related to/at the time the error occurred, and forward that section to us? You can keep WP_DEBUG_DISPLAY set to false so the log entries do not display on your website, if that would help.