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widget not showing data

Weather Widget Pro · support · 2024-05-31T22:46:00+00:00

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support
kengray20 resolved
the weather widgets on my website are not showing data — also on https://bulldogottawa.com/bulldog-weather-ottawa-and-the-world/ as well. Any help would be greatly appreciated. it’s a very good plugin. cheers ken gray The page I need help with: [ log in to see the link] Folks: I have updated the weather pro widget and now all I’m getting is the name of the widget and a hotkey to your website. Will you be continuing your plugin in the old format or will it just be a referral hotkey? I have no data and no format for the plugin. You can see what I have at https://bulldogottawa.com/bulldog-weather-ottawa-and-the-world/ and on the home page https://bulldogottawa.com/ I find your plugin everything a website needs for weather and more but I can’t use it if it is just a referral key to your website. That’s not a plugin but a hotkey. Please get it back to what it was. It has been a trouble-free, excellent plugin. Cheers and thx Ken Gray Hi, we are trying to get that bug fixed. Thanks for the info. thank you k Thank you for the update but i’m afraid it is not working. check https://bulldogottawa.com/ and https://bulldogottawa.com/bulldog-weather-ottawa-and-the-world/ to see what I’ve got post udates. Cheers kgray Hello kengray20, the problem is your server cURL configuration. You have the following error “cURL error 7: Failed to connect to eltiempoen.com port 9090 after 0 ms: Couldn’t connect to server”. The new version of the plugin uses the WP function wp_remote_get, which internally uses cURL, to call to our API and cache the response. You can rollback to version 1.1.31 or ask your host to enable cURL in your PHP configuration. Hello kengray20, we added a backup API call in version 1.1.35 triggered when cURL fails. Anyway, you should contact with your host provider and ask them enable cURL. Thanks for your feedback! Folks: Thanks for the updates, it appears you nailed it this time. It works. Whatever magic you folks did appears to have worked. Thank you for the fix. It appears you worked very hard on this. The results are: https://bulldogottawa.com/hurray-weather-again/ https://bulldogottawa.com/ https://bulldogottawa.com/bulldog-weather-ottawa-and-the-world/ Thanks again for the updates. Very good support. cheers Ken Gray

Comments

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kengray20 2024-06-03T10:10:00+00:00

Folks: I have updated the weather pro widget and now all I’m getting is the name of the widget and a hotkey to your website. Will you be continuing your plugin in the old format or will it just be a referral hotkey? I have no data and no format for the plugin. You can see what I have at https://bulldogottawa.com/bulldog-weather-ottawa-and-the-world/ and on the home page https://bulldogottawa.com/ I find your plugin everything a website needs for weather and more but I can’t use it if it is just a referral key to your website. That’s not a plugin but a hotkey. Please get it back to what it was. It has been a trouble-free, excellent plugin. Cheers and thx Ken Gray

hullcode 2024-06-03T12:36:00+00:00

Hi, we are trying to get that bug fixed. Thanks for the info.

kengray20 2024-06-03T15:08:00+00:00

thank you k

kengray20 2024-06-03T19:53:00+00:00

Thank you for the update but i’m afraid it is not working. check https://bulldogottawa.com/ and https://bulldogottawa.com/bulldog-weather-ottawa-and-the-world/ to see what I’ve got post udates. Cheers kgray

hullcode 2024-06-04T06:10:00+00:00

Hello kengray20, the problem is your server cURL configuration. You have the following error “cURL error 7: Failed to connect to eltiempoen.com port 9090 after 0 ms: Couldn’t connect to server”. The new version of the plugin uses the WP function wp_remote_get, which internally uses cURL, to call to our API and cache the response. You can rollback to version 1.1.31 or ask your host to enable cURL in your PHP configuration.

hullcode 2024-06-04T06:52:00+00:00

Hello kengray20, we added a backup API call in version 1.1.35 triggered when cURL fails. Anyway, you should contact with your host provider and ask them enable cURL. Thanks for your feedback!

kengray20 2024-06-04T10:43:00+00:00

Folks: Thanks for the updates, it appears you nailed it this time. It works. Whatever magic you folks did appears to have worked. Thank you for the fix. It appears you worked very hard on this. The results are: https://bulldogottawa.com/hurray-weather-again/ https://bulldogottawa.com/ https://bulldogottawa.com/bulldog-weather-ottawa-and-the-world/ Thanks again for the updates. Very good support. cheers Ken Gray