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supportI recently bought the Pro version and am very happy with it. Except I am wondering where the file uploads are stored on the back-end in the WordPress file system. I didn’t find that info in the documentation. Thanks.
Hello, Thank you for reaching out. Uploaded files are stored in the default WordPress uploads directory, not in a custom plugin folder. In practice, this means: Files uploaded via Cost Calculator Builder are saved in /wp-content/uploads/ The exact subfolder depends on your WordPress upload settings (usually year/month , e.g. /uploads/2025/06/ ). The plugin only references the uploaded files in calculator submissions; it does not change the WordPress media storage mechanism. Because Cost Calculator Builder relies on WordPress core media handling, file storage, permissions, and limits are fully controlled by: WordPress upload settings Server PHP limits (upload size, post size) File/folder permissions on /wp-content/uploads/ This is why upload-related issues are usually environment- or server-related rather than plugin-specific. Best regards
@juliastylemixthemes Please do not have these pro conversations here. Direct your customer to your site instead. I recently bought the Pro version For pro or customer support, please contact the developer on their site. This includes pre-sales information. As the developer is aware, customers may not be supported on this site. https://wordpress.org/support/guidelines/#do-not-post-about-commercial-products
Hello, Thank you for reaching out. Uploaded files are stored in the default WordPress uploads directory, not in a custom plugin folder. In practice, this means: Files uploaded via Cost Calculator Builder are saved in /wp-content/uploads/ The exact subfolder depends on your WordPress upload settings (usually year/month , e.g. /uploads/2025/06/ ). The plugin only references the uploaded files in calculator submissions; it does not change the WordPress media storage mechanism. Because Cost Calculator Builder relies on WordPress core media handling, file storage, permissions, and limits are fully controlled by: WordPress upload settings Server PHP limits (upload size, post size) File/folder permissions on /wp-content/uploads/ This is why upload-related issues are usually environment- or server-related rather than plugin-specific. Best regards
@juliastylemixthemes Please do not have these pro conversations here. Direct your customer to your site instead. I recently bought the Pro version For pro or customer support, please contact the developer on their site. This includes pre-sales information. As the developer is aware, customers may not be supported on this site. https://wordpress.org/support/guidelines/#do-not-post-about-commercial-products