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Source evidence

Wheel is not working

Lucky Wheel for WooCommerce – Spin a Sale · support · 2024-12-13T06:58:00+00:00

Lucky Wheel for WooCommerce – Spin a Sale plugin evidence original source source API
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mediumseverity
0.92relevance
3replies
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Conversation

support
Vishit Shah unresolved
Hello there, Wheel spinning is not working: After the user enters their name and email in the popup, the wheel should not spin. Instead, the offer should be displayed directly without the spinning animation. Could you please guide me on how to implement these changes Thanks, Vishit Shah Hi, Thank you for reaching out to us. One of the core feature of this plugin is to entertain customer with the spinning wheel game. So it’s designed to spin right after the customer fills in their info and hit the Spin button. If you don’t need the wheel, then I would recommend trying this plugin instead: https://wordpress.org/plugins/woo-coupon-box/ Best regards. Hello! We installed the plugin, but unfortunately, the wheel does not spin. Please help me solve the error. Please check website: https://www.shahfragrances.com Hi, As I checked, the wheel is still working/spinning as usual from my end: https://snipboard.io/Tnt0l5.jpg I also noticed the Required name is enabled, please ensure you enter both name and email address before spinning.

Comments

3 shown
angelagrey 2024-12-14T10:27:00+00:00

Hi, Thank you for reaching out to us. One of the core feature of this plugin is to entertain customer with the spinning wheel game. So it’s designed to spin right after the customer fills in their info and hit the Spin button. If you don’t need the wheel, then I would recommend trying this plugin instead: https://wordpress.org/plugins/woo-coupon-box/ Best regards.

Vishit Shah 2024-12-16T15:52:00+00:00

Hello! We installed the plugin, but unfortunately, the wheel does not spin. Please help me solve the error. Please check website: https://www.shahfragrances.com

angelagrey 2024-12-17T10:37:00+00:00

Hi, As I checked, the wheel is still working/spinning as usual from my end: https://snipboard.io/Tnt0l5.jpg I also noticed the Required name is enabled, please ensure you enter both name and email address before spinning.