WPIntell

Source evidence

Website preview not working

Buttonizer – Floating Menus, Sticky Buttons, & Popup Builder · support · 2022-08-24T13:53:00+00:00

mixedsentiment
mediumseverity
0.78relevance
2replies
Evidence linked to opportunitycommercial context

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Conversation

support
june01 resolved
Hi, in the new version, the website preview stopped working. I am getting just a white screen. In the old one it would load instantly with no delay. It also makes my website very slow. I don’t like the new version. Hey @june01 , Thanks for reaching out to us! Since version 3.0 we’re using our standalone, this version does not actually load your site, but makes a temporarily screenshot instead of loading in your site. You can read more about that here . Sometimes a screenshot cannot be generated, there are some situations described in the knowledge base article above. It also makes my website very slow. I don’t like the new version Sorry to hear that! Our CDN should take care of that. Could you let us know from what country you are and a link to your site? Then we can take a look for you for both issues. Hope to hear from you soon 🙂 Hey again, We haven’t heard back from you for a while now. I’ll mark this as resolved. If you still require support, please create a ticket via our Buttonizer Community 🙂 Have fun using Buttonizer 🤖

Comments

2 shown
Buttonizer 2022-08-25T14:01:00+00:00

Hey @june01 , Thanks for reaching out to us! Since version 3.0 we’re using our standalone, this version does not actually load your site, but makes a temporarily screenshot instead of loading in your site. You can read more about that here . Sometimes a screenshot cannot be generated, there are some situations described in the knowledge base article above. It also makes my website very slow. I don’t like the new version Sorry to hear that! Our CDN should take care of that. Could you let us know from what country you are and a link to your site? Then we can take a look for you for both issues. Hope to hear from you soon 🙂

Buttonizer 2022-08-30T07:31:00+00:00

Hey again, We haven’t heard back from you for a while now. I’ll mark this as resolved. If you still require support, please create a ticket via our Buttonizer Community 🙂 Have fun using Buttonizer 🤖