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Timeline Widget For Elementor (Elementor Timeline, Vertical & Horizontal Timeline) · support · 2025-08-11T13:57:00+00:00

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kinvorb resolved
If I turn on the Elementor timeline widget plugin on my site it stops working and shows white screen and this issue: Fatal error : Uncaught Error: Call to undefined function is_plugin_active() in /data/5/c/5c9811d0-45e8-47fd-a97b-6d53374f670e/v4kosmos.org/web/wp-content/plugins/timeline-widget-addon-for-elementor/timeline-widget-addon-for-elementor.php:86 Stack trace: #0 /data/5/c/5c9811d0-45e8-47fd-a97b-6d53374f670e/v4kosmos.org/web/wp-content/plugins/timeline-widget-addon-for-elementor/timeline-widget-addon-for-elementor.php(76): Timeline_Widget_Addon->cpfm_load_file() #1 /data/5/c/5c9811d0-45e8-47fd-a97b-6d53374f670e/v4kosmos.org/web/wp-content/plugins/timeline-widget-addon-for-elementor/timeline-widget-addon-for-elementor.php(58): Timeline_Widget_Addon->__construct() #2 /data/5/c/5c9811d0-45e8-47fd-a97b-6d53374f670e/v4kosmos.org/web/wp-content/plugins/timeline-widget-addon-for-elementor/timeline-widget-addon-for-elementor.php(261): Timeline_Widget_Addon::get_instance() #3 /data/5/c/5c9811d0-45e8-47fd-a97b-6d53374f670e/v4kosmos.org/web/wp-content/plugins/timeline-widget-addon-for-elementor/timeline-widget-addon-for-elementor.php(264): Timeline_Widget_Addon() #4 /data/5/c/5c9811d0-45e8-47fd-a97b-6d53374f670e/v4kosmos.org/web/wp-settings.php(517): include_once(‘/data/5/c/5c981…’) #5 /data/5/c/5c9811d0-45e8-47fd-a97b-6d53374f670e/v4kosmos.org/web/wp-config.php(111): require_once(‘/data/5/c/5c981…’) #6 /data/5/c/5c9811d0-45e8-47fd-a97b-6d53374f670e/v4kosmos.org/web/wp-load.php(50): require_once(‘/data/5/c/5c981…’) #7 /data/5/c/5c9811d0-45e8-47fd-a97b-6d53374f670e/v4kosmos.org/web/wp-admin/admin.php(34): require_once(‘/data/5/c/5c981…’) #8 /data/5/c/5c9811d0-45e8-47fd-a97b-6d53374f670e/v4kosmos.org/web/wp-admin/index.php(10): require_once(‘/data/5/c/5c981…’) #9 {main} thrown in /data/5/c/5c9811d0-45e8-47fd-a97b-6d53374f670e/v4kosmos.org/web/wp-content/plugins/timeline-widget-addon-for-elementor/timeline-widget-addon-for-elementor.php on line 86 Thanks in advance for helping. The page I need help with: [ log in to see the link] Hi @kinvorb , Sorry for the inconvenience caused by this error. It was due to a compatibility issue with PHP 7.4 and WordPress 6.7.2. The is_plugin_active() function was being called too early, which triggered the fatal error. We have improved the check and fixed this issue in v1.6.10 . Please update your plugin to the latest version. Please let me know if you are still facing any issue. We will be happy to help you. Thank you, Hi, thank you for your very quick response! I have enabled auto-updates, so my plugin should be updated to the latest version. At least i couldn’t see any update button or notification. Nevertheless, the issue still runs on my website. Oh, now i can see the update button! Sorry for misinformation, now it fully works 🙂 Glad to hear that! Could you please share your valuable feedback on our plugin’s functionality and our support? Your feedback motivates us to provide even quicker support and improve the plugin further.Here is the link:- https://wordpress.org/support/plugin/timeline-widget-addon-for-elementor/reviews/#new-post Thanks in advance!

Comments

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CoolHappy 2025-08-11T16:06:00+00:00

Hi @kinvorb , Sorry for the inconvenience caused by this error. It was due to a compatibility issue with PHP 7.4 and WordPress 6.7.2. The is_plugin_active() function was being called too early, which triggered the fatal error. We have improved the check and fixed this issue in v1.6.10 . Please update your plugin to the latest version. Please let me know if you are still facing any issue. We will be happy to help you. Thank you,

kinvorb 2025-08-11T16:16:00+00:00

Hi, thank you for your very quick response! I have enabled auto-updates, so my plugin should be updated to the latest version. At least i couldn’t see any update button or notification. Nevertheless, the issue still runs on my website.

kinvorb 2025-08-11T16:22:00+00:00

Oh, now i can see the update button! Sorry for misinformation, now it fully works 🙂

CoolHappy 2025-08-12T07:47:00+00:00

Glad to hear that! Could you please share your valuable feedback on our plugin’s functionality and our support? Your feedback motivates us to provide even quicker support and improve the plugin further.Here is the link:- https://wordpress.org/support/plugin/timeline-widget-addon-for-elementor/reviews/#new-post Thanks in advance!