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review · 1 starsI open a ticket several weeks ago and i have pro subscribtion with development license. no one are ansswer to me. no one are solve the issue and a ticket is still OPEN status. i will not contimue the subscribtion on next year it seems that a author are just takes money from his costumers and not support them.
Hello, I apologize for your experience; and cannot offer enough apologies. My ticket system crashed; and I’ve been overwhelmed with preparations for WP 5.0. Still no excuse. If you reply back; I will do everything to get you back to a satisfied customer level. I cannot support Pro plugins here; but if you use my contact form on the WP Edit Pro website; I’ll get back to you immediately. Thank you.
Just checking back to see if you might have viewed this thread.
Hello, I apologize for your experience; and cannot offer enough apologies. My ticket system crashed; and I’ve been overwhelmed with preparations for WP 5.0. Still no excuse. If you reply back; I will do everything to get you back to a satisfied customer level. I cannot support Pro plugins here; but if you use my contact form on the WP Edit Pro website; I’ll get back to you immediately. Thank you.
Just checking back to see if you might have viewed this thread.