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Version 2 Error

Cloudimage · support · 2019-10-20T09:33:00+00:00

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support
shockadelica resolved
Somehow the new version 2 gives install errors. (E_COMPILE_ERROR) in class-cloudimage.php’ Had to roll back the plugin. Thank you for the feedback, we will look into it ASAP! Can you please let us know on which WordPress version you are seeing this error? This reply was modified 6 years, 7 months ago by Scaleflex . WordPress 5.2.4 (latest version) Hi, I just tried the new version 2.0.5. Still having the same issue 🙁 “An error of type E_COMPILE_ERROR was caused in line 64 of the file /wp-content/plugins/cloudimage/cloudimage.php. Error message: require(): Failed opening required ‘/wp-content/plugins/cloudimage/includes/class-cloudimg.php’ (include_path=’.:/opt/alt/php72/usr/share/pear’)” Any solutions yet? This reply was modified 6 years, 7 months ago by shockadelica . Hello, All should be fine now. We have some issues with update, because we add a lot of additional functionalities in version 2. Let us know if you still have problems Hi, I managed to activate the plugin. Although I had to use recovery mode to get it done properly. Still getting this error: “An error of type E_COMPILE_ERROR was caused in line 64 of the file /wp-content/plugins/cloudimage/cloudimage.php. Error message: require(): Failed opening required ‘/wp-content/plugins/cloudimage/includes/class-cloudimg.php’ (include_path=’.:/opt/alt/php72/usr/share/pear’)” With the new plugin version, I have the problem that the size of the image where parsed the wrong way. I noticed there’s a height set in the url (that wasn’t there previously). So, unfortunately, I had to roll back to an old version again. Unless you can help me out on the height issue. Thanks! Hello, It seems that you have files from the older version, because we don’t use “class-cloudimg.php” in the newest. We can help you solve the issue, please send me an email to: hello@cloudimage.io or write me your email here, I will provide more instructions. This reply was modified 6 years, 7 months ago by Scaleflex . Closing this issue, let us know if you have any questions or problems.

Comments

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Scaleflex 2019-10-20T10:08:00+00:00

Thank you for the feedback, we will look into it ASAP! Can you please let us know on which WordPress version you are seeing this error? This reply was modified 6 years, 7 months ago by Scaleflex .

shockadelica 2019-10-20T11:04:00+00:00

WordPress 5.2.4 (latest version)

shockadelica 2019-10-22T10:01:00+00:00

Hi, I just tried the new version 2.0.5. Still having the same issue 🙁 “An error of type E_COMPILE_ERROR was caused in line 64 of the file /wp-content/plugins/cloudimage/cloudimage.php. Error message: require(): Failed opening required ‘/wp-content/plugins/cloudimage/includes/class-cloudimg.php’ (include_path=’.:/opt/alt/php72/usr/share/pear’)” Any solutions yet? This reply was modified 6 years, 7 months ago by shockadelica .

Scaleflex 2019-10-29T12:07:00+00:00

Hello, All should be fine now. We have some issues with update, because we add a lot of additional functionalities in version 2. Let us know if you still have problems

shockadelica 2019-10-29T12:57:00+00:00

Hi, I managed to activate the plugin. Although I had to use recovery mode to get it done properly. Still getting this error: “An error of type E_COMPILE_ERROR was caused in line 64 of the file /wp-content/plugins/cloudimage/cloudimage.php. Error message: require(): Failed opening required ‘/wp-content/plugins/cloudimage/includes/class-cloudimg.php’ (include_path=’.:/opt/alt/php72/usr/share/pear’)” With the new plugin version, I have the problem that the size of the image where parsed the wrong way. I noticed there’s a height set in the url (that wasn’t there previously). So, unfortunately, I had to roll back to an old version again. Unless you can help me out on the height issue. Thanks!

Scaleflex 2019-10-29T13:13:00+00:00

Hello, It seems that you have files from the older version, because we don’t use “class-cloudimg.php” in the newest. We can help you solve the issue, please send me an email to: hello@cloudimage.io or write me your email here, I will provide more instructions. This reply was modified 6 years, 7 months ago by Scaleflex .

Scaleflex 2020-02-19T14:24:00+00:00

Closing this issue, let us know if you have any questions or problems.