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supportAfter updating to 2.14.1, hundreds of pages on my site were broken. For example on the page listed in the link above, the box should roll out to the left of the text and have a red border. I reverted back to 2.14.0, but still had the issue. Twice I restored both my plugins and database from backup to narrow it down to 2.14.1. Just rolling back to the previous doesn’t help. My site is working as it should now with 2.14.0 installed from the restores. I just thought you would want to know. It also broke my home page and moved everything to the left in single file. Again, not broken now because I reverted back. Otherwise, great plugin. The page I need help with: [ log in to see the link]
Hi, We are investigating this issue, and will provide a fixing update as soon as possible. Thank you for your patience
Hello everyone. Could you please provide us with more info on the issue and perhaps an example URL so we can better troubleshoot this? Information that might be helpful would be WordPress version, PHP version and Elementor version running on the affected site, also did the pages contain Chinese or other similar characters? We have reverted the plugin’s stable tag to 2.14.0 so anyone that needs to download it won’t have any issues. Thank you in advance. This reply was modified 5 years, 9 months ago by The CSSIgniter Team . This reply was modified 5 years, 9 months ago by Jan Dembowski .
Hello. We have updated the plugin to version 2.14.2 which removes the problematic code, you should be able to update and continue working with the plugin without further issues. However, we would appreciate any feedback you might have, especially information like the one requested in our previous post so we can check if we can help fixing any problems persisting even after the 2.14.2 update. Thank you all. This reply was modified 5 years, 9 months ago by Jan Dembowski .
If you need support and you are not the original person who posted their problem then per the forum guidelines please start your own topic. https://wordpress.org/support/forum-user-guide/faq/#i-have-the-same-problem-can-i-just-reply-to-someone-elses-post-with-me-too You can do so here. https://wordpress.org/support/plugin/elements-plus/#new-post
I have upgraded to 2.14.2 and all is well again on my site. Thank you so much for the quick response.
Hi, We are investigating this issue, and will provide a fixing update as soon as possible. Thank you for your patience
Hello everyone. Could you please provide us with more info on the issue and perhaps an example URL so we can better troubleshoot this? Information that might be helpful would be WordPress version, PHP version and Elementor version running on the affected site, also did the pages contain Chinese or other similar characters? We have reverted the plugin’s stable tag to 2.14.0 so anyone that needs to download it won’t have any issues. Thank you in advance. This reply was modified 5 years, 9 months ago by The CSSIgniter Team . This reply was modified 5 years, 9 months ago by Jan Dembowski .
Hello. We have updated the plugin to version 2.14.2 which removes the problematic code, you should be able to update and continue working with the plugin without further issues. However, we would appreciate any feedback you might have, especially information like the one requested in our previous post so we can check if we can help fixing any problems persisting even after the 2.14.2 update. Thank you all. This reply was modified 5 years, 9 months ago by Jan Dembowski .
If you need support and you are not the original person who posted their problem then per the forum guidelines please start your own topic. https://wordpress.org/support/forum-user-guide/faq/#i-have-the-same-problem-can-i-just-reply-to-someone-elses-post-with-me-too You can do so here. https://wordpress.org/support/plugin/elements-plus/#new-post
I have upgraded to 2.14.2 and all is well again on my site. Thank you so much for the quick response.