Conversation
supportWe’ve rolled back to 1.1.6 and the issue is resolved, however, we’ve disabled auto-updates and would appreciate any future notes to this. We had issues with 2 different forms that stopped working, and WPForms investigated and found this plugin version 1.1.7 to be the issue.
Two additional notes that may be useful: we were receiving an error of “invalid form” on one of our forms, and the other one disallowed uploading PDFs in the form itself. The 2 forms in questions: https://www.civilpour.com/private-event-request/ https://www.civilpour.com/job-application/
Hi @civilpour11 , I hope you are doing well. Sorry for the inconvenience, Our team is working on an update because of that some features of the plugin are not working right now. We will get back to you in a few days. Thanks and Regards, Support Team-WP Experts.
Will you update this thread when the WPForms conflict is no longer an issue with whatever the then-current version of your software is?
Hi @civilpour11 I hope you are doing well. We are currently investigating this case. Could you please provide the list of active plugins on your website, along with the WordPress version and the name of the theme you are using? This will help us better understand the issue and resolve it more quickly. Thanks and regards, Support Team – WPExperts
We’re on WordPress 6.3.1 and the theme is custom, named Civil Pour. Here is a list of our plugins: Advanced Custom Fields PRO 6.2.1.1 Akismet Anti-spam: Spam Protection 5.3 BackupBuddy 8.8.4 Better Search Replace 1.4.3 Breadcrumb NavXT 7.2.0 Change wp-admin login 1.1.6 Classic Editor 1.6.3 Contact Form 7 5.8.1 Easy Username Updater 1.0.5 Facebook for WooCommerce 3.0.34 Hummingbird Pro 3.6.0 iThemes Security Pro 7.3.6 iThemes Sync 2.1.14 Jetpack 12.6.2 Mailchimp for WooCommerce 3.2 MaxButtons 9.6 MC4WP: Mailchimp for WordPress 4.9.9 Really Simple SSL 7.1.2 Smash Balloon Instagram Feed 6.2.4 Smush Pro 3.14.2 Termly Active WooCommerce 8.1.1 WooCommerce Advanced Free Shipping 1.1.6 WooCommerce PayPal Payments 2.3.1 WooCommerce Shipping & Tax 2.3.5 WPForms 1.8.4 WPForms Signatures 1.7.0 WP Job Manager 1.42.0 WP Menu Cart 2.14.1 WP Migrate Lite 2.6.9 WPMU DEV Dashboard 4.11.21 Yoast SEO 21.3
@civilpour11 Please create a ticket on our technical support channel so that we can connect you directly with our Technical team. Looking forward to getting your issue resolved. Thanks and regards, Support Team – WPExperts
I opened a ticket there, thanks.
@civilpour11 Thanks. Our technical team will review and respond to your inquiry shortly.
Hi @civilpour11 I hope you are doing well. We have fixed this issue in our Beta version; you can download the beta from here , test it, and let me know. Thanks and regards, Support Team – WPExperts
Hello, I had the same problem and the beta version fixed it. Thank you ! Hope the next version will include the fix.
We’ve just released the latest stable version, which is version 1.1.8.
Does this version 1.1.8 work with WPForms now?
@civilpour11 Yes it will work with WpForms.
Two additional notes that may be useful: we were receiving an error of “invalid form” on one of our forms, and the other one disallowed uploading PDFs in the form itself. The 2 forms in questions: https://www.civilpour.com/private-event-request/ https://www.civilpour.com/job-application/
Hi @civilpour11 , I hope you are doing well. Sorry for the inconvenience, Our team is working on an update because of that some features of the plugin are not working right now. We will get back to you in a few days. Thanks and Regards, Support Team-WP Experts.
Will you update this thread when the WPForms conflict is no longer an issue with whatever the then-current version of your software is?
Hi @civilpour11 I hope you are doing well. We are currently investigating this case. Could you please provide the list of active plugins on your website, along with the WordPress version and the name of the theme you are using? This will help us better understand the issue and resolve it more quickly. Thanks and regards, Support Team – WPExperts
We’re on WordPress 6.3.1 and the theme is custom, named Civil Pour. Here is a list of our plugins: Advanced Custom Fields PRO 6.2.1.1 Akismet Anti-spam: Spam Protection 5.3 BackupBuddy 8.8.4 Better Search Replace 1.4.3 Breadcrumb NavXT 7.2.0 Change wp-admin login 1.1.6 Classic Editor 1.6.3 Contact Form 7 5.8.1 Easy Username Updater 1.0.5 Facebook for WooCommerce 3.0.34 Hummingbird Pro 3.6.0 iThemes Security Pro 7.3.6 iThemes Sync 2.1.14 Jetpack 12.6.2 Mailchimp for WooCommerce 3.2 MaxButtons 9.6 MC4WP: Mailchimp for WordPress 4.9.9 Really Simple SSL 7.1.2 Smash Balloon Instagram Feed 6.2.4 Smush Pro 3.14.2 Termly Active WooCommerce 8.1.1 WooCommerce Advanced Free Shipping 1.1.6 WooCommerce PayPal Payments 2.3.1 WooCommerce Shipping & Tax 2.3.5 WPForms 1.8.4 WPForms Signatures 1.7.0 WP Job Manager 1.42.0 WP Menu Cart 2.14.1 WP Migrate Lite 2.6.9 WPMU DEV Dashboard 4.11.21 Yoast SEO 21.3
@civilpour11 Please create a ticket on our technical support channel so that we can connect you directly with our Technical team. Looking forward to getting your issue resolved. Thanks and regards, Support Team – WPExperts
I opened a ticket there, thanks.
@civilpour11 Thanks. Our technical team will review and respond to your inquiry shortly.
Hi @civilpour11 I hope you are doing well. We have fixed this issue in our Beta version; you can download the beta from here , test it, and let me know. Thanks and regards, Support Team – WPExperts
Hello, I had the same problem and the beta version fixed it. Thank you ! Hope the next version will include the fix.
We’ve just released the latest stable version, which is version 1.1.8.
Does this version 1.1.8 work with WPForms now?
@civilpour11 Yes it will work with WpForms.