Conversation
supportvariations aren’t working correctly. It always adds to default product to the basket despite what you choose from the options.
Hi, Sorry for the inconvenience. Please make sure you installed and activated the plugin. If you are using any cache/optimization plugin or server-level cache. Please flush the cache and try again.
i have done this, and it is still not working correctly.
Could you share the website URL so we can debug and find the issue?
here is an example of a variation product: https://www.onestopcleaningshop.co.uk/product/750ml-foaming-descaler-trigger-spray/
i’ve had to disable the plugin for the moment as it’s not working correctly… Please update me when you can on the variation issue, as we’re currently paying for a plugin we cannot use!
is there any update on this issue? Please let me know if you require any further information.
Hi, Sorry for the inconvenience. Please make sure you installed and activated the plugin. If you are using any cache/optimization plugin or server-level cache. Please flush the cache and try again.
i have done this, and it is still not working correctly.
Could you share the website URL so we can debug and find the issue?
here is an example of a variation product: https://www.onestopcleaningshop.co.uk/product/750ml-foaming-descaler-trigger-spray/
i’ve had to disable the plugin for the moment as it’s not working correctly… Please update me when you can on the variation issue, as we’re currently paying for a plugin we cannot use!
is there any update on this issue? Please let me know if you require any further information.