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Validity message not working

LH Agree to Terms · support · 2017-02-13T17:32:00+00:00

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dmhsupport resolved
Hey, The validity message is not working on my word press site. It appears different on every browser for some reason… Rather awkward if you ask me. I have the validity message set as “You must agree to the terms and conditions on this page and acknowledge the same by clicking on this checkbox.” However, IE displays “You must select this checkbox.” Firefox and Chrome Display: “Please check this box if you want to proceed”, note after flagging an invalid attempt the message displays properly in firefox and chrome. If you refresh the page and it reverts to the original message “please check this box if you want to proceed” What is going on here? Check view source you will find the message is there (output exactly as per the message you have set in settings), if not please revert. This is almost certainly a CSS or JavaScript issue caused by another plugin or your theme. You’re right, I do see it there in the source. Do you have any idea what types would be conflicting with it? The way i would debug this would be to switch to a default theme like twentyeleven, if the issue no longer exists it is theme. If it does then it is another plugin, you can then track that plugin down by deactivating your plugins one by one. Once you have identified the plugin I can investigate further and possibly find a work around. I have not heard anything fruther so I am going to resolve this for good order. Any issues please reply.

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shawfactor 2017-02-14T13:57:00+00:00

Check view source you will find the message is there (output exactly as per the message you have set in settings), if not please revert. This is almost certainly a CSS or JavaScript issue caused by another plugin or your theme.

dmhsupport 2017-02-14T14:19:00+00:00

You’re right, I do see it there in the source. Do you have any idea what types would be conflicting with it?

shawfactor 2017-02-15T05:19:00+00:00

The way i would debug this would be to switch to a default theme like twentyeleven, if the issue no longer exists it is theme. If it does then it is another plugin, you can then track that plugin down by deactivating your plugins one by one. Once you have identified the plugin I can investigate further and possibly find a work around.

shawfactor 2017-03-01T01:07:00+00:00

I have not heard anything fruther so I am going to resolve this for good order. Any issues please reply.