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supportI’m experiencing this problem when people are submitting the form the following message shows up and people who are legitimate sending the form is not seeing the thank you page. I tried and also got this message over and over again. “Validation errors occurred. Please confirm the fields and submit it again.” The page I need help with: [ log in to see the link]
Hello @hirankings . I am unable to test the form. I get an error saying “You don’t have permission to access this page on this server.”. Is it the form on the homepage or is the form on a different page?
@kofimokome That is the problem I’m seen. Isn’t that from the Message Filter for Contact Form 7 plugin?
Try deactivating the plugin and see if it occurs
I deactivated and now the form works.So for sure it’s this plugin This reply was modified 5 years, 1 month ago by hirankings .
Can you explain again? which error are you seeing? “You don’t have permission to access this page on this server.” . Or “Validation errors occurred. Please confirm the fields and submit it again.”? I just tried the form again and I get this same error “You don’t have permission to access this page on this server.”. So I don’t think the plugin is the cause since the error still persists even after deactivating the plugin. This reply was modified 5 years, 1 month ago by Kofi Mokome .
I was seeing the following errors before disabling the plugin “Validation errors occurred. Please confirm the fields and submit it again.”
Can you send the list of words you set as spam on the settings page? if you can’t copy, can you send a screenshot?
The words used are: [link][russian]cialis,viagra,dating,captcha,captchas,porn,xevil
thanks, @hirankings , Please can you send a screenshot? You could have a whitespace character in the list
Here it is Link to screenshot
@hirankings thanks. I will check it out
Do you get this error for every message sent or only for specific messages?
For every message
I tried to remove the words “captcha” “captchas” but submissions still not going through.
Please provide the following information: 1. WordPress Version 2. Contact Form 7 version 3. I assume you are using the latest version of this plugin. 4. Are you using any other spam filter? if yes, can you list them?
WP – 5.7.1 List of Plugins – https://drive.google.com/file/d/1v1rF9Pz-CqiEfVB1eSJgv0XJ7nZtYn54/view?usp=sharing
1. WordPress Version – 5.5.5 2. Contact Form 7 version – 5.4.1 3. I assume you are using the latest version of this plugin. – 1.3 4. Are you using any other spam filter? if yes, can you list them? – No this is the only one
Hello hirankings, sorry for the long silence. I’ve not been able to recreate the error. Which of the following filters have you enabled? – Message Filter – Email Filter – Filter on single line Text Fields by Name I also see you have installed a different ( lower ) WordPress version. Is it for the same site or a different site?
I have both enabled message and email filters. I just updated WP to the latest version and I’m going to try it again to see if I get the same errors. Yes this was another website with the same errors.
I’m getting the error when I have Enable Message Filter and Enable Email Filter When I have the following setup I don’t get the error message: https://drive.google.com/file/d/1stXJBngUnJawmYvRbcjAqBg4HgN6-S4E/view?usp=sharing
Ok. 1. Please enable only the message filter and try again. 2. From the screenshot, you did not specify any email in the restricted email input. if you enabled the email filter, you need to set the list of restricted emails too. This reply was modified 5 years ago by Kofi Mokome .
Ok I enabled and tested. Seems to be working fine now. I will let you know if I run into any other issues.
ok great. If you would like to use the email filter, you need to first set up the list of restricted emails. If not, the form will not submit. I will push an update to fix this.
Hello @hirankings . I am unable to test the form. I get an error saying “You don’t have permission to access this page on this server.”. Is it the form on the homepage or is the form on a different page?
@kofimokome That is the problem I’m seen. Isn’t that from the Message Filter for Contact Form 7 plugin?
Try deactivating the plugin and see if it occurs
I deactivated and now the form works.So for sure it’s this plugin This reply was modified 5 years, 1 month ago by hirankings .
Can you explain again? which error are you seeing? “You don’t have permission to access this page on this server.” . Or “Validation errors occurred. Please confirm the fields and submit it again.”? I just tried the form again and I get this same error “You don’t have permission to access this page on this server.”. So I don’t think the plugin is the cause since the error still persists even after deactivating the plugin. This reply was modified 5 years, 1 month ago by Kofi Mokome .
I was seeing the following errors before disabling the plugin “Validation errors occurred. Please confirm the fields and submit it again.”
Can you send the list of words you set as spam on the settings page? if you can’t copy, can you send a screenshot?
The words used are: [link][russian]cialis,viagra,dating,captcha,captchas,porn,xevil
thanks, @hirankings , Please can you send a screenshot? You could have a whitespace character in the list
Here it is Link to screenshot
@hirankings thanks. I will check it out
Do you get this error for every message sent or only for specific messages?
For every message
I tried to remove the words “captcha” “captchas” but submissions still not going through.
Please provide the following information: 1. WordPress Version 2. Contact Form 7 version 3. I assume you are using the latest version of this plugin. 4. Are you using any other spam filter? if yes, can you list them?
WP – 5.7.1 List of Plugins – https://drive.google.com/file/d/1v1rF9Pz-CqiEfVB1eSJgv0XJ7nZtYn54/view?usp=sharing
1. WordPress Version – 5.5.5 2. Contact Form 7 version – 5.4.1 3. I assume you are using the latest version of this plugin. – 1.3 4. Are you using any other spam filter? if yes, can you list them? – No this is the only one
Hello hirankings, sorry for the long silence. I’ve not been able to recreate the error. Which of the following filters have you enabled? – Message Filter – Email Filter – Filter on single line Text Fields by Name I also see you have installed a different ( lower ) WordPress version. Is it for the same site or a different site?
I have both enabled message and email filters. I just updated WP to the latest version and I’m going to try it again to see if I get the same errors. Yes this was another website with the same errors.
I’m getting the error when I have Enable Message Filter and Enable Email Filter When I have the following setup I don’t get the error message: https://drive.google.com/file/d/1stXJBngUnJawmYvRbcjAqBg4HgN6-S4E/view?usp=sharing
Ok. 1. Please enable only the message filter and try again. 2. From the screenshot, you did not specify any email in the restricted email input. if you enabled the email filter, you need to set the list of restricted emails too. This reply was modified 5 years ago by Kofi Mokome .
Ok I enabled and tested. Seems to be working fine now. I will let you know if I run into any other issues.
ok great. If you would like to use the email filter, you need to first set up the list of restricted emails. If not, the form will not submit. I will push an update to fix this.