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supportI’m having trouble with the switch users function. When I switch to a different user (user 1) it works fine, then I use the switch back to admin link in the lower left and it takes me back to admin as it should. The problem is that if I try to switch to another user (user 2) it takes me to the front end but it is still logged in as user 1. It seems like the problem is that when I use the return to admin link it doesn’t log out of the user 1 account.
Hi @genemilder I did a few tests trying to reproduce the bug you are mentioning and did not happen. I tested switching from admin to a subscriber, switch back to admin, switch to a new subscriber and then switch back to admin. I event tried to switch to another admin, several times and then, so subscribers, several times. It worked well in all cases. It’s possible you are having a conflict with another plugin. Do you have plugins that interact with user login process somehow? I would like to know that to be able to detect any possible conflict and get fixed if it’s on User Toolkit side. If not, well, at least we can document it. Looking forward to hear from you.
Hi Deryck, Thanks for the quick reply! It very well could be the theme I am using called Voxel. I will set up a testing site when I get a few minutes with just the theme and your plugin and see if I still have the issue. I’ll let you know what I find!
Thanks! Let me know, please. I’ll keep this ticket opened.
Hey Deryck, It seems to be working fine now. I’ve been using it quite a bit yesterday and today without issue. It’s a great plugin btw! Something I’ve been trying to find for a while. Yours is the only user login blocking plugin that allows you to filter which users are enabled/disabled, you’d think that would be an obvious function. If there was one thing I think could be improved (and this is just my opinion) is that the toggle should be the other way around. Currently it’s to the left when a user is enabled and it feels backward to me. Thanks, Darryl.
Hey Darryl, I’m glad to hear that the plugin is working fine and, even more importantly, that it’s proving to be useful to you and making a difference. Honestly, I love reading that. I appreciate the positive feedback about the functionality of filtering enabled/disabled users. You’re absolutely right about the toggle ON/OFF direction. I didn’t see that before, perhaps because I was more focused on the backend functionalities. I’ll fix it in the next release. Thanks, Deryck.
Hi @genemilder I did a few tests trying to reproduce the bug you are mentioning and did not happen. I tested switching from admin to a subscriber, switch back to admin, switch to a new subscriber and then switch back to admin. I event tried to switch to another admin, several times and then, so subscribers, several times. It worked well in all cases. It’s possible you are having a conflict with another plugin. Do you have plugins that interact with user login process somehow? I would like to know that to be able to detect any possible conflict and get fixed if it’s on User Toolkit side. If not, well, at least we can document it. Looking forward to hear from you.
Hi Deryck, Thanks for the quick reply! It very well could be the theme I am using called Voxel. I will set up a testing site when I get a few minutes with just the theme and your plugin and see if I still have the issue. I’ll let you know what I find!
Thanks! Let me know, please. I’ll keep this ticket opened.
Hey Deryck, It seems to be working fine now. I’ve been using it quite a bit yesterday and today without issue. It’s a great plugin btw! Something I’ve been trying to find for a while. Yours is the only user login blocking plugin that allows you to filter which users are enabled/disabled, you’d think that would be an obvious function. If there was one thing I think could be improved (and this is just my opinion) is that the toggle should be the other way around. Currently it’s to the left when a user is enabled and it feels backward to me. Thanks, Darryl.
Hey Darryl, I’m glad to hear that the plugin is working fine and, even more importantly, that it’s proving to be useful to you and making a difference. Honestly, I love reading that. I appreciate the positive feedback about the functionality of filtering enabled/disabled users. You’re absolutely right about the toggle ON/OFF direction. I didn’t see that before, perhaps because I was more focused on the backend functionalities. I’ll fix it in the next release. Thanks, Deryck.