Source evidence

Uploading new templates doesn’t work

Rating Widget: Post Rating, 5 Star Rating, Reviews, Thumbs Up & Down, Reaction · support · 2020-10-01T08:27:00+00:00

Rating Widget: Post Rating, 5 Star Rating, Reviews, Thumbs Up & Down, Reaction plugin evidence original source source API

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Evidence linked to opportunitycommercial context

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Conversation

support

renamer resolved

The plugin seems really nice and has lot of potential. There’s an issue though when uploading new templates: Fatal error: Uncaught TotalRatingVendors\League\Flysystem\FileNotFoundException: File not found at path: var/www/html/wp-content/uploads/totalrating/modules/templates/myTemplate/module.json in /var/www/html/wp-content/plugins/totalrating/vendor/league/flysystem/src/Filesystem.php:391 Stack trace: #0 /var/www/html/wp-content/plugins/totalrating/vendor/league/flysystem/src/Filesystem.php(181): TotalRatingVendors\League\Flysystem\Filesystem->assertPresent('var/www/html/wp...') #1 /var/www/html/wp-content/plugins/totalrating/vendor/totalsuite/foundation/src/Filesystem/Plugins/JsonPlugin.php(37): TotalRatingVendors\League\Flysystem\Filesystem->read('var/www/html/wp...') #2 [internal function]: TotalRatingVendors\TotalSuite\Foundation\Filesystem\Plugins\JsonPlugin->handle('/var/www/html/w...') #3 /var/www/html/wp-content/plugins/totalrating/vendor/league/flysystem/src/Plugin/PluggableTrait.php(74): call_user_func_array(Array, Array) #4 /var/www/html/wp-content/plugins/totalrating/vendor/league/flysystem/src/Plugin/Pluggabl in /var/www/html/wp-content/plugins/totalrating/vendor/league/flysystem/src/Filesystem.php on line 391 This error came on 10updocker enviroment and didin’t work in actual server. Hi there! Thank you for reporting this issue, we’re looking into it. We’ll let you know once we fix it. Regards, Hi! The last update includes a fix, please update your version and let us know. Regards,

Commercial Context

Opportunity

onsite conversion and engagement operations

Rating conversion widget assurance for turning onsite engagement widgets into measurable leads, trust, and conversions

Buyer: marketing teams, agencies, publishers, and ecommerce operators

Wedge: audit rating display rules, lead capture, trust signals, and campaign attribution

Investigate Pain card complete market

Analysis

heuristic-v1

Summary: Uploading new templates doesn’t work: users show bugs, compatibility pain that may indicate a product gap.

Evidence quote: There’s an issue though when uploading new templates: Fatal error: Uncaught TotalRatingVendors\League\Flysystem\FileNotFoundException: File not found at path: var/www/html/wp-content/uploads/totalrating/modules/templates/myTemplate/module.json in /var/www/html/wp-content/plugins/totalrating/vendor/league/flysystem/src/Filesystem.php:391 Stac

Affected feature: reporting

bugs compatibility reporting

Plugin

API

Rating Widget: Post Rating, 5 Star Rating, Reviews, Thumbs Up & Down, Reaction

400 active installs · 12.1K downloads · rating 100.0

rate rating reaction satisfaction stars

Comments

2 shown

TotalSuite 2020-10-04T11:09:00+00:00

Hi there! Thank you for reporting this issue, we’re looking into it. We’ll let you know once we fix it. Regards,

TotalSuite 2020-10-14T18:47:00+00:00

Hi! The last update includes a fix, please update your version and let us know. Regards,