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Upload file from url – private ip

WP All Import – Drag & Drop Import for CSV, XML, Excel & Google Sheets · support · 2025-12-04T11:24:00+00:00

WP All Import – Drag & Drop Import for CSV, XML, Excel & Google Sheets plugin evidence original source source API
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raalknz resolved
Hello, I’m trying to upload a file from another application on my website currently in development. To protect it before the public launch, the website is on a private IP so I get the error “No data was returned. This can happen if you try to download from a private IP or if an unknown error has occurred.” Is there something I can ask my host to allow the plugin to get the data ? Or should I contact the dev from the other application ? Thank you. Hi @raalknz , Is there something I can ask my host to allow the plugin to get the data ? Or should I contact the dev from the other application ? You’d need the application that’s hosting the feed to whitelist your server’s IP so that it can fetch the import file. That said, importing external feeds is a Pro feature, and we can only help with our Free plugins on this forum. If you need more assistance with this, please contact us at http://www.wpallimport.com/support/ . This reply was modified 5 months, 2 weeks ago by Trey . Thanks, it works fine

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Trey 2025-12-09T21:42:00+00:00

Hi @raalknz , Is there something I can ask my host to allow the plugin to get the data ? Or should I contact the dev from the other application ? You’d need the application that’s hosting the feed to whitelist your server’s IP so that it can fetch the import file. That said, importing external feeds is a Pro feature, and we can only help with our Free plugins on this forum. If you need more assistance with this, please contact us at http://www.wpallimport.com/support/ . This reply was modified 5 months, 2 weeks ago by Trey .

raalknz 2025-12-11T08:57:00+00:00

Thanks, it works fine