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Updated plugin can't create template mapping

GatherContent Plugin · support · 2016-08-05T00:09:00+00:00

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support
sdcorrey resolved
When I go to the template mappings in the admin and click ‘add new’ I just get an http error “The connection was reset”. I’ve seen this behavior in both Firefox and Safari. https://wordpress.org/plugins/gathercontent-import/ Just got a chance to check the logs and am not getting anything in the php error log but in the apache logs I am seeing: [Mon Aug 08 11:51:03 2016] [notice] child pid 80864 exit signal Segmentation fault (11) This is running locally with MAMP. Hey sdcorrey, What version of php are you running with MAMP? The plugin has a minimum version of PHP 5.3. Outside of that, I’m not sure I know of any reason this issue would occur. Please let me know if you can provide more information. Thanks! 5.6.10 What’s strange is it works on a server just not locally. Would be nice to test on my own machine though. Hey sdcorrey, I can run the plugin locally with both vagrant and built-in php/mysql on my Mac. I don’t have mamp installed, but I don’t believe there would be anything different with that environment to cause this not to work. Please let me know if you can provide any additional details, as I completely understand the need to test/work locally on your own machine and would like to determine where the issues lie. Could you try something like this: http://stackoverflow.com/questions/7745578/notice-child-pid-xxxx-exit-signal-segmentation-fault-11-in-apache-error-lo Cool, I’ll see if I can find out anything else and will let you know. That did it. On MAMP in the php.ini output buffering needs to be set to 4096. Odd as I’ve never had this issue with MAMP before but that fixed it! Thanks for the help! Oh that’s great, I’m glad you got it sorted. It’s entirely possible that our plugin does more output buffering than others, so it would make sense that it needs to be increased. Thank you for reporting back. Hi there, I’m running into this issue as well when trying to access the new map page locally. I’m using MAMP and I’ve tried php versions 5.6.25 and 7.0.10. With both versions I have tried the output buffering at 4096, 8192, and ‘On’ with no success. Thanks I have just tested with php 5.6, and output buffering set to 4096, and it works as normal. I’m not sure how else to test. After you changed the output_buffering values, did you verify with phpinfo() that the change was effective? Yes, I restarted MAMP each time I made a change and verified that it applied Hmm, as I mentioned, I tested using your same configuration, and did not have any issues. Can you maybe try doing some debugging, something like this? http://stackoverflow.com/a/1964667/1883421

Comments

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sdcorrey 2016-08-08T18:52:00+00:00

Just got a chance to check the logs and am not getting anything in the php error log but in the apache logs I am seeing: [Mon Aug 08 11:51:03 2016] [notice] child pid 80864 exit signal Segmentation fault (11) This is running locally with MAMP.

Justin Sternberg 2016-08-09T16:11:00+00:00

Hey sdcorrey, What version of php are you running with MAMP? The plugin has a minimum version of PHP 5.3. Outside of that, I’m not sure I know of any reason this issue would occur. Please let me know if you can provide more information. Thanks!

sdcorrey 2016-08-09T16:14:00+00:00

5.6.10 What’s strange is it works on a server just not locally. Would be nice to test on my own machine though.

Justin Sternberg 2016-08-09T16:20:00+00:00

Hey sdcorrey, I can run the plugin locally with both vagrant and built-in php/mysql on my Mac. I don’t have mamp installed, but I don’t believe there would be anything different with that environment to cause this not to work. Please let me know if you can provide any additional details, as I completely understand the need to test/work locally on your own machine and would like to determine where the issues lie. Could you try something like this: http://stackoverflow.com/questions/7745578/notice-child-pid-xxxx-exit-signal-segmentation-fault-11-in-apache-error-lo

sdcorrey 2016-08-09T16:21:00+00:00

Cool, I’ll see if I can find out anything else and will let you know.

sdcorrey 2016-08-09T16:34:00+00:00

That did it. On MAMP in the php.ini output buffering needs to be set to 4096. Odd as I’ve never had this issue with MAMP before but that fixed it! Thanks for the help!

Justin Sternberg 2016-08-09T16:47:00+00:00

Oh that’s great, I’m glad you got it sorted. It’s entirely possible that our plugin does more output buffering than others, so it would make sense that it needs to be increased. Thank you for reporting back.

phinn 2016-09-16T14:02:00+00:00

Hi there, I’m running into this issue as well when trying to access the new map page locally. I’m using MAMP and I’ve tried php versions 5.6.25 and 7.0.10. With both versions I have tried the output buffering at 4096, 8192, and ‘On’ with no success. Thanks

Justin Sternberg 2016-09-19T13:32:00+00:00

I have just tested with php 5.6, and output buffering set to 4096, and it works as normal. I’m not sure how else to test. After you changed the output_buffering values, did you verify with phpinfo() that the change was effective?

phinn 2016-09-19T16:02:00+00:00

Yes, I restarted MAMP each time I made a change and verified that it applied

Justin Sternberg 2016-09-20T17:52:00+00:00

Hmm, as I mentioned, I tested using your same configuration, and did not have any issues. Can you maybe try doing some debugging, something like this? http://stackoverflow.com/a/1964667/1883421