Source evidence

update not working

Updater by BestWebSoft · support · 2018-09-01T19:27:00+00:00

Updater by BestWebSoft plugin evidence original source source API

mixedsentiment

mediumseverity

0.72relevance

3replies

Evidence onlycommercial context

Proof Health

Open evidence

Commercial opportunities need traceable source links before they are treated as build-worthy.

1 / 1 rows with source links

100.0% of this page's analysis has direct source links.

0 build-decision rows missing links

0 rows here require auditable proof before promotion.

0 rows with no attached evidence

0 rows have source counts but still need direct links.

Conversation

support

drbrahm resolved

hi, I have several websites with this plugin in 2 different servers and updates stopped working. Hi, Thank you for contacting us! We apologize for taking so long in responding to your email and any inconveniences that this may have caused you. Could you please indicate those sites? Hi, http://www.flormix.com.br http://www.institutodosonosm.com.br/ Hi, Could you please create a private ticket on our support forum ( https://support.bestwebsoft.com/hc/en-us/requests/new )? Please include a link to this post, so that we could recall the case immediately.

Evidence Context

Evidence only

Evidence only

This row is useful source evidence, but it has not been promoted into a build-worthy commercial opportunity.

Analysis

heuristic-v1

Summary: update not working: users show bugs, support pain that may indicate a product gap.

Evidence quote: update not working hi, I have several websites with this plugin in 2 different servers and updates stopped working.

Affected feature: email

bugs support support quality

Plugin

API

Updater by BestWebSoft

2.0K active installs · 198.0K downloads · rating 94.0

auto update wordpress plugins update wordpress core update wordpress plugins updater wordpress plugin updates

Comments

3 shown

bestwebsoft 2018-09-17T08:58:00+00:00

Hi, Thank you for contacting us! We apologize for taking so long in responding to your email and any inconveniences that this may have caused you. Could you please indicate those sites?

drbrahm 2018-09-25T17:32:00+00:00

Hi, http://www.flormix.com.br http://www.institutodosonosm.com.br/

bestwebsoft 2018-10-04T14:29:00+00:00

Hi, Could you please create a private ticket on our support forum ( https://support.bestwebsoft.com/hc/en-us/requests/new )? Please include a link to this post, so that we could recall the case immediately.