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supportHi, I updated to V2.14.1 this morning and my sites is having issue. Sadly, upgrade to latest V2.14.2 doesn’t help. 1. Url: https://www.tinyman.blog/samsung-launch-one-ui-3-developer-beta-program-commit-3-generation-android-update-for-flahship-models/ 2. WordPress version: 5.4.2 3. PHP version: 7.3.16 4. Elementor version: 2.9.13 5. Contain Chinese? Yes Here’s full system info generated by Elementor: == Server Environment == Operating System: Linux Software: Apache MySQL version: Percona Server (GPL), Release 84.0, Revision 47234b3 v5.6.40-84.0 PHP Version: 7.3.16 PHP Max Input Vars: 3000 PHP Max Post Size: 128M GD Installed: Yes ZIP Installed: Yes Write Permissions: All right Elementor Library: Connected == WordPress Environment == Version: 5.4.2 Site URL: https://www.tinyman.blog Home URL: http://www.tinyman.blog WP Multisite: No Max Upload Size: 128 MB Memory limit: 768M Permalink Structure: /%postname%/ Language: en-US Timezone: 8 Debug Mode: Inactive == Theme == Name: OceanWP Child Version: 1.0 Author: Nick Child Theme: Yes Parent Theme Name: OceanWP Parent Theme Version: 1.8.6 Parent Theme Author: Nick == User == Role: administrator WP Profile lang: zh_CN User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/84.0.4147.125 Safari/537.36 == Active Plugins == Ad Inserter Version: 2.6.11 Author: Igor Funa Classic Editor Version: 1.6 Author: WordPress Contributors Cloudflare Version: 3.5.1 Author: Cloudflare, Inc. Contact Form 7 Version: 5.2.1 Author: Takayuki Miyoshi Elementor Version: 2.9.13 Author: Elementor.com Elements Plus! Version: 2.14.2 Author: The CSSIgniter Team Flamingo Version: 2.2 Author: Takayuki Miyoshi GAinWP Google Analytics Integration for WordPress Version: 5.4.5 Author: IntelligenceWP Instant Articles for WP Version: 4.2.1 Author: Automattic, Dekode, Facebook iThemes Security Version: 7.7.1 Author: iThemes JetBlog For Elementor Version: 2.2.9 Author: Crocoblock Jetpack by WordPress.com Version: 8.7.1 Author: Automattic Ocean Elementor Widgets Version: 1.2.3 Author: OceanWP Ocean Extra Version: 1.6.5 Author: OceanWP Ocean Sticky Header Version: 1.2.0 Author: OceanWP Rank Math SEO Version: 1.0.46 Author: Rank Math SG Optimizer Version: 5.6.4 Author: SiteGround Website Tools by AddThis Version: 3.2.6 Author: The AddThis Team WP-Optimize – Clean, Compress, Cache Version: 3.1.2 Author: David Anderson, Ruhani Rabin, Team Updraft WP-Stateless Version: 2.3.3 Author: Usability Dynamics, Inc. WP Bitly Version: 2.5.2 Author: Temerity Studios WP Rollback Version: 1.7.1 Author: Impress.org WPvivid Backup Plugin Version: 0.9.44 Author: WPvivid Team == Elements Usage == page : 1 heading : 1 text-editor : 1 section : 10 button : 2 divider : 1 icon : 4 jet-blog-smart-tiles : 1 text-editor : 12 wp-post : 701 alert : 1 button : 339 divider : 597 heading : 64 icon : 24 icon-box : 26 image : 735 image-carousel : 120 image-gallery : 419 jet-blog-posts-navigation : 1 jet-blog-smart-listing : 1 jet-blog-smart-tiles : 82 justified-gallery : 16 menu-anchor : 83 oew-accordion : 14 oew-advanced-heading : 15 oew-buttons : 3 oew-image-comparison : 19 oew-image-gallery : 7 oew-tabs : 1 text-editor : 6781 video : 157 video_slider : 2 == Log == Log: showing 20 of 342020-06-11 17:55:26 [info] Elementor data updater process has been completed. [array ( ‘plugin’ => ‘Elementor’, ‘from’ => ‘2.9.8’, ‘to’ => ‘2.9.11’, )] 2020-06-11 17:55:27 [info] Elementor data updater process has been completed. [array ( ‘plugin’ => ‘Elementor’, ‘from’ => ‘2.9.8’, ‘to’ => ‘2.9.11’, )] 2020-06-11 17:55:30 [info] Elementor data updater process has been completed. [array ( ‘plugin’ => ‘Elementor’, ‘from’ => ‘2.9.8’, ‘to’ => ‘2.9.11’, )] 2020-06-11 17:55:43 [info] Elementor data updater process has been completed. [array ( ‘plugin’ => ‘Elementor’, ‘from’ => ‘2.9.8’, ‘to’ => ‘2.9.11’, )] 2020-06-11 17:55:50 [info] Elementor data updater process has been completed. [array ( ‘plugin’ => ‘Elementor’, ‘from’ => ‘2.9.8’, ‘to’ => ‘2.9.11’, )] 2020-06-16 23:40:51 [info] Elementor data updater process has been completed. [array ( ‘plugin’ => ‘Elementor’, ‘from’ => ‘2.9.11’, ‘to’ => ‘2.9.12’, )] 2020-06-27 23:28:25 [info] Elementor data updater process has been completed. [array ( ‘plugin’ => ‘Elementor’, ‘from’ => ‘2.9.12’, ‘to’ => ‘2.9.13’, )] 2020-06-27 23:28:26 [info] Elementor data updater process has been completed. [array ( ‘plugin’ => ‘Elementor’, ‘from’ => ‘2.9.12’, ‘to’ => ‘2.9.13’, )] 2020-06-27 23:28:39 [info] Elementor data updater process has been completed. [array ( ‘plugin’ => ‘Elementor’, ‘from’ => ‘2.9.12’, ‘to’ => ‘2.9.13’, )] 2020-06-27 23:28:46 [info] Elementor data updater process has been completed. [array ( ‘plugin’ => ‘Elementor’, ‘from’ => ‘2.9.12’, ‘to’ => ‘2.9.13’, )] 2020-06-27 23:28:53 [info] Elementor data updater process has been completed. [array ( ‘plugin’ => ‘Elementor’, ‘from’ => ‘2.9.12’, ‘to’ => ‘2.9.13’, )] 2020-06-27 23:29:38 [info] Elementor data updater process has been completed. [array ( ‘plugin’ => ‘Elementor’, ‘from’ => ‘2.9.12’, ‘to’ => ‘2.9.13’, )] 2020-06-27 23:29:44 [info] Elementor data updater process has been completed. [array ( ‘plugin’ => ‘Elementor’, ‘from’ => ‘2.9.12’, ‘to’ => ‘2.9.13’, )] 2020-06-27 23:29:49 [info] Elementor data updater process has been completed. [array ( ‘plugin’ => ‘Elementor’, ‘from’ => ‘2.9.12’, ‘to’ => ‘2.9.13’, )] 2020-06-27 23:30:25 [info] Elementor data updater process has been completed. [array ( ‘plugin’ => ‘Elementor’, ‘from’ => ‘2.9.12’, ‘to’ => ‘2.9.13’, )] 2020-06-27 23:30:30 [info] Elementor data updater process has been completed. [array ( ‘plugin’ => ‘Elementor’, ‘from’ => ‘2.9.12’, ‘to’ => ‘2.9.13’, )] 2020-06-27 23:30:35 [info] Elementor data updater process has been completed. [array ( ‘plugin’ => ‘Elementor’, ‘from’ => ‘2.9.12’, ‘to’ => ‘2.9.13’, )] 2020-06-27 23:31:30 [info] Elementor data updater process has been completed. [array ( ‘plugin’ => ‘Elementor’, ‘from’ => ‘2.9.12’, ‘to’ => ‘2.9.13’, )] 2020-06-27 23:32:16 [info] Elementor data updater process has been completed. [array ( ‘plugin’ => ‘Elementor’, ‘from’ => ‘2.9.12’, ‘to’ => ‘2.9.13’, )] 2020-08-18 09:39:39 [info] Elementor data updater process has been completed. [array ( ‘plugin’ => ‘Elementor’, ‘from’ => ‘2.9.13’, ‘to’ => ‘2.9.14’, )] JS: showing 6 of 6JS: 2020-04-29 04:29:31 [error X 1][https://www.tinyman.blog/upload/plugins/elementor/assets/js/editor-document.min.js:2:187426] this.storage is undefined JS: 2020-05-18 05:53:31 [error X 102][https://www.tinyman.blog/upload/plugins/elementor/assets/js/editor.min.js:2:103972] n is undefined JS: 2020-06-02 15:08:23 [error X 1][https://www.tinyman.blog/upload/plugins/elementor/assets/lib/backbone/backbone.marionette.min.js:22:19954] View (cid: \”view58439\”) has already been destroyed and cannot be used. JS: 2020-08-09 05:41:00 [error X 1][https://www.tinyman.blog/upload/plugins/elementor/assets/lib/backbone/backbone.marionette.min.js:22:19954] View (cid: \”view8724\”) has already been destroyed and cannot be used. JS: 2020-08-13 13:41:38 [error X 1][https://www.tinyman.blog/upload/plugins/elementor/assets/lib/backbone/backbone.marionette.min.js:22:19954] View (cid: \”view75635\”) has already been destroyed and cannot be used. JS: 2020-08-17 12:12:31 [error X 1][https://www.tinyman.blog/upload/plugins/elementor/assets/js/editor-document.min.js:2:195519] Cannot read property \’map\’ of undefined PHP: showing 3 of 3PHP: 2020-07-11 20:47:05 [notice X 1][/home/tinymanb/public_html/upload/plugins/elementor/includes/widgets/image-carousel.php::830] Trying to get property ‘post_excerpt’ of non-object [array ( ‘trace’ => ‘ #0: Elementor\Core\Logger\Manager -> shutdown() ‘, )] PHP: 2020-08-13 12:05:00 [notice X 4][/home/tinymanb/public_html/upload/plugins/elementor/includes/api.php::160] Undefined index: pro_widgets [array ( ‘trace’ => ‘ #0: Elementor\Core\Logger\Manager -> shutdown() ‘, )] PHP: 2020-08-16 15:16:36 [notice X 1][/home/tinymanb/public_html/upload/plugins/elementor/includes/managers/image.php::35] Undefined index: size [array ( ‘trace’ => ‘ #0: Elementor\Core\Logger\Manager -> shutdown() ‘, )] The page I need help with: [ log in to see the link]
Hello. Thank you for the information provided. Have you restored the page in question or is the problem still present on the URL provided? If it’s the latter, could you please point us to the problematic section? Thank you.
the section with am image indicate indicate Android OS upgrade progress betting better from Android 8 to Android 10 + “One UI comes faster on…… so you can get the latest OS quickly” should be in a bordered inner section, but not it just the inner section is gone. Same goes to every paragraph with hand coded “<p class=”text-justify”>” no longer exist. There’s a youtube url, which suppose to be a Elementor YouTube widget, but now only showing YouTube video URL instead of the video. And, almost every post is break =(
The fastest way to get your site back as it was is to restore it to a recent backup. I see that you are using SiteGround’s optimizer and would guess that you are hosted with SiteGround. As far as I know they keep regular backups on their hosting plans. Try contacting them and ask them to help your restore your site. Unfortunately the changes caused by the plugin’s update can’t be reverted automatically, so restoring a back up is the suggested course of action for a speedy recovery.
Thanks you.
Hello. Thank you for the information provided. Have you restored the page in question or is the problem still present on the URL provided? If it’s the latter, could you please point us to the problematic section? Thank you.
the section with am image indicate indicate Android OS upgrade progress betting better from Android 8 to Android 10 + “One UI comes faster on…… so you can get the latest OS quickly” should be in a bordered inner section, but not it just the inner section is gone. Same goes to every paragraph with hand coded “<p class=”text-justify”>” no longer exist. There’s a youtube url, which suppose to be a Elementor YouTube widget, but now only showing YouTube video URL instead of the video. And, almost every post is break =(
The fastest way to get your site back as it was is to restore it to a recent backup. I see that you are using SiteGround’s optimizer and would guess that you are hosted with SiteGround. As far as I know they keep regular backups on their hosting plans. Try contacting them and ask them to help your restore your site. Unfortunately the changes caused by the plugin’s update can’t be reverted automatically, so restoring a back up is the suggested course of action for a speedy recovery.
Thanks you.