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Source evidence

Unusable without Elementor

SysBasics Customize My Account for WooCommerce – Live My Account Customizer · review · 2023-11-27T12:35:00+00:00

complaintsentiment
mediumseverity
0.93relevance
4replies
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Conversation

review · 2 stars
Krisztian Czako unresolved
2 stars because it might work with some themes and/or Elementor, I don’t know. It doesn’t work with my FSE theme (Spectra One) at all. The my-account page becomes a very basic, ugly page and the links don’t work. This topic was modified 2 years, 6 months ago by Krisztian Czako . Plugin does not need elementor for basic things to work. It works fine without elementor. if you face styling issues on my account page it could be theme specific issue. Even without elementor you can hide/rename core endpoints , add links like features. you can try with some other themes like storefront , astra theme (without elementor) . if you can contact on below given link we can look into what went wrong for you https://www.sysbasics.com/customize-my-account-free-plugin-support/ Best Regards Hi, It doesn’t work with the Spectra One theme. The my-account page renders as a simple list of menu options and the content of the dashboard. I can’t load any other pages. Without your plugin, the pages will work okay. With Woo’s Customize My Account plugin, the page renders perfectly. I just tested spectra one to find out if there is any css incompatibility so that i can fix with updates, on default setup with our plugin activated i see this https://prnt.sc/LjYQ1vo_1UJG then i disabled our plugin i see this https://prnt.sc/YmUK0lib0OKi with plugin activated new endpoint looks like this https://prnt.sc/c9IcyttJMoDj All i see is same spectra one styling. Am i missing anything ? can you share your screenshot ? Best Regards Also from settings page you can try Disable navigation template override option that will restore the default navigation.php template from your theme or child theme. also rule out you don’t have customized navigation.php template inside your child theme. Best Regards

Comments

4 shown
SysBasics 2023-11-28T10:37:00+00:00

Plugin does not need elementor for basic things to work. It works fine without elementor. if you face styling issues on my account page it could be theme specific issue. Even without elementor you can hide/rename core endpoints , add links like features. you can try with some other themes like storefront , astra theme (without elementor) . if you can contact on below given link we can look into what went wrong for you https://www.sysbasics.com/customize-my-account-free-plugin-support/ Best Regards

Krisztian Czako 2023-11-28T13:32:00+00:00

Hi, It doesn’t work with the Spectra One theme. The my-account page renders as a simple list of menu options and the content of the dashboard. I can’t load any other pages. Without your plugin, the pages will work okay. With Woo’s Customize My Account plugin, the page renders perfectly.

SysBasics 2023-11-28T23:00:00+00:00

I just tested spectra one to find out if there is any css incompatibility so that i can fix with updates, on default setup with our plugin activated i see this https://prnt.sc/LjYQ1vo_1UJG then i disabled our plugin i see this https://prnt.sc/YmUK0lib0OKi with plugin activated new endpoint looks like this https://prnt.sc/c9IcyttJMoDj All i see is same spectra one styling. Am i missing anything ? can you share your screenshot ? Best Regards

SysBasics 2023-11-28T23:02:00+00:00

Also from settings page you can try Disable navigation template override option that will restore the default navigation.php template from your theme or child theme. also rule out you don’t have customized navigation.php template inside your child theme. Best Regards